Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Experienced HVAC Service Technician

Company: Tiger Air

Location: Dallas, TX

Posted Oct 17, 2025

*Licensing:* Valid driver’s license with a clean driving record. *Skills:* Proficient in electrical and mechanical diagnostics, reading schematics, and using…

Door Attendant / Greeter

Company: Family Owned Funeral Group

Location: Jacksonville, FL

Posted Oct 17, 2025

Greeting guests with compassion, warmth, and professionalism. Opening doors and assisting visitors as they arrive and depart.

Sign & Graphics Installation Specialist I/II

Company: FASTSIGNS Redwood City

Location: Redwood City, CA

Posted Oct 17, 2025

Valid driver's license with an excellent driving record and reliable transportation. This is including but not limited to: construction, carpentry, electrical…

Lead Electrician - Commercial Refrigeration (Travel Position)

Company: Aggregate Trades

Location: Houston, TX

Posted Oct 17, 2025

Valid state driver's license required. Journeyman’s license and/or 10+ years of commercial electrical experience required.

RV Sales Administrative Assistant #113

Company: Cal-Am Properties Inc

Location: Mesa, AZ

Posted Oct 17, 2025

Minimum Field of Expertise: Secretarial or specialized clerical, including some administrative experience. Records and summarizes meeting minutes for typing and…

Customer Service Representative - Family Practice - Glendale (M:11am-8pm / Tue-Fri:8am-5pm)

Company: MOUNTAIN PARK HEALTH CENTER

Location: Glendale, AZ

Posted Oct 17, 2025

Provides efficient and courteous phone support including answering patient questions/concerns, directing patients to the correct department, and coding…

CUSTOMER SERVICE REPRESENTATIVE / INSURANCE SALES AGENT

Company: Ai United Insurance

Location: Pasadena, TX

Posted Oct 17, 2025

You need to be able to work in a professional setting, have your own reliable transportation, and be available to work Monday & Friday 9 am - 7 pm, Tue, Wed &…

Guest Services Manager

Company: Dallas Symphony Orchestra - Morton H. Meyerson Symphony Center

Location: Dallas, TX

Posted Oct 17, 2025

Resolving escalated calls and any advanced customer service or ticketing issues as needed to the Director of Ticketing & Guest Services.

Graveyard Security Supervisor - Concierge

Company: GardaWorld Security Services U.S.

Location: Kirkland, WA

Posted Oct 17, 2025

Must have a valid state drivers license. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in…

Marketing Manager

Company: Apptricity Corporation

Location: Irving, TX

Posted Oct 17, 2025

Bachelor's degree in marketing or business-related field. Responsibility and accountability for all marketing leadership activities including: press relations,…

Plumbing Assistant

Company: MD Plumbing & Sewer

Location: Skokie, IL

Posted Oct 17, 2025

The MD Plumbing & Sewer plumbing assistant's job is to support licensed plumbers with installation, repair, and maintenance of plumbing systems.

HVAC/Refrigeration Technician

Company: C&L Refrigeration

Location: Las Vegas, NV

Posted Oct 17, 2025

Is independent in the role, working closely with the Dispatcher daily on your schedule, and completing service calls to different job sites and customers,…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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