Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Box Truck Driver

Company: Sodexo Live!

Location: Las Vegas, NV

Posted Oct 17, 2025

Previous experience in a culinary or hospitality role is preferred. Communicate with kitchen staff, servers, and management to ensure timely and accurate…

Electrician (Must Have EV Charger Installation Experience)

Company: AEON Staffing Group

Location: Chicago, IL

Posted Oct 17, 2025

A valid driver’s license. An electrical license, journeyman card, and/or vocational or technical school training. At least 3 years of electrical experience.

Food & Beverage Director / Executive Chef

Company: Confidential

Location: Newark, CA

Posted Oct 17, 2025

Valid driver’s license required. Collaborate with Banquet, Catering, and General Managers to design menus that meet guest expectations, event requirements, and…

Experienced Glazier

Company: G3 Glass Granite Group

Location: Mesa, AZ

Posted Oct 17, 2025

Valid driver’s license and reliable transportation. Coordination with Trades:* Coordinate with other trades and professionals on construction sites to ensure…

Cashier - Part Time

Company: JAGUAR LAND ROVER JACKSONVILLE

Location: Jacksonville, FL

Posted Oct 17, 2025

Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket.

Senior Accountant

Company: Sequoias Tree Expert LLC.

Location: Houston, TX

Posted Oct 17, 2025

Bachelor’s degree in Accounting, Finance, or related field; CPA or progress to certification highly preferred; along with at least 3-5 years of related…

DARK GREEN FLEET - CDL A Truck Driver - Dedicated | Earn UP to $87K Annually | HOME WEEKENDS | NO-TOUCH Freight! VEGAS TO PACNW VEGAS TO UT/ COL

Company: Truline Corporation

Location: Las Vegas, NV

Posted Oct 17, 2025

Paid orientation (We cover transportation AND hotel and meal(s) are provided. Join Truline for a $1,000 sign-on bonus and your chance to earn up to $87,000 per…

Sr. Software Engineer (Top Secret Clearance Required)

Company: Lockheed Martin

Location: King of Prussia, PA

Posted Oct 17, 2025

Integrate open and modular hardware and software components in the field of Radio Frequency (RF) systems. Our team in Warfighter Solutions consists of a variety…

Facilities Attendant

Company: I-TECH Resources, Inc.

Location: Jacksonville, FL

Posted Oct 17, 2025

Ability to make minors repairs to cleaning tools and equipment. Knowledge of standard tools, materials, and procedures used in custodial work.

Analyst Physical Security GRC 3

Company: CPS Energy

Location: San Antonio, TX

Posted Oct 17, 2025

Based on security risks, Integrated Security establishes and continuously improves security policies, procedures & standards, infrastructure, human and…

Strategic Account Manager-Remote/Southern California

Company: Sartorius

Location: San Diego, CA

Posted Oct 17, 2025

Client Relationship Management: Spend ~50% time in the field to develop and maintain strong customer relationships for long term partnership and act as the…

Retail Sales - The Shops at La Cantera

Company: Nordstrom

Location: San Antonio, TX

Posted Oct 17, 2025

Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media).

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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