Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Driver - Class A

Company: Quality Custom Distribution

Location: Phoenix, AZ

Posted Oct 17, 2025

A valid Class A CDL, current DOT medical card, and at least 2 years of tractor-trailer driving and delivery experience.

Seasonal & Regular Retail Sales - Galleria Dallas

Company: Nordstrom

Location: Dallas, TX

Posted Oct 17, 2025

Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media). A day in the life….

TPN home infusion Pharmacist

Company: Pharmko

Location: Lawrence, NY

Posted Oct 17, 2025

Current, active Pharmacy license as granted by the State Board of Pharmacy. (a) At least one 1 year experience in a clinical pharmacy setting or residency, (b)…

GSOC Analyst

Company: Crisis24

Location: Santa Monica, CA

Posted Oct 17, 2025

Respond to inbound calls from employees and security personnel providing customer service focused responses. Monitor events (developing situations, tradeshows,…

Pharmacist

Company: Central Health Soultions

Location: Jacksonville, FL

Posted Oct 17, 2025

Valid license to practice the profession. Listen carefully to customers to interpret their needs and issues and offer information and advice.

ML Data Scientist - Product Analytics, Apple Ads

Company: Apple

Location: Austin, TX

Posted Oct 17, 2025

Work closely with the product team to identify and size new opportunities, develop data requirements, establish appropriate KPIs, and establish proper reporting…

HVAC Service Technician

Company: Dutton Plumbing & Cooling

Location: Sylmar, CA

Posted Oct 17, 2025

Communicate issues in a non-technical manner to clients. 2+ years as an HVAC service technician. Perform emergency repairs promptly and efficiently.

Customer Service -- Domain Name Specialist

Company: Hibu

Location: King of Prussia, PA

Posted Oct 17, 2025

Responsible for answering Five9 Call Queue calls and addressing incoming emails. ​. Receives inbound calls regarding domains and email issues.

Welder I

Company: Core & Main

Location: Lyndhurst, NJ

Posted Oct 17, 2025

Are you able to read CAD or hand drawings to calculate and accurately measure, cut, fit-up, and align piping for the welding of various configurations?

Space Planning and Reporting Project Manager

Company: Apple

Location: San Diego, CA

Posted Oct 17, 2025

In this role, you will be responsible for driving and delivering on key operational initiatives and policies from ideation through implementation, with a focus…

Full Stack Engineer (.NET + React) - Philly

Company: Sound Decisions

Location: Philadelphia, PA

Posted Oct 17, 2025

A problem-solver who enjoys figuring things out even when the answer isnt obvious. Collaborate with product and engineering teams to improve architecture and…

HVAC Technician

Company: AC MECHANICAL SOL INC

Location: San Diego, CA

Posted Oct 17, 2025

You have past experience in an HVAC service technician role and hold an EPA certification. Test electrical circuits or components for continuity, using…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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