Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Project Delivery Analyst Java Developer

Company: Deloitte

Location: Las Vegas, NV

Posted Oct 17, 2025

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI,…

Security Officer Bike Patrol

Company: Golden West Security

Location: Pacoima, CA

Posted Oct 17, 2025

Ability to operate smart phones, tablets, or laptop computers. Prior experience and training on bike patrol (Preferred). CA BSIS Baton Permit (Preferred).

Security Officer Manufacturing Plant

Company: Allied Universal®

Location: Kirkland, WA

Posted Oct 17, 2025

A valid driver’s license will be required for driving positions only. Assist employees, visitors, and/or contractors with security-related inquiries and…

Manager, Copy

Company: Macy’s

Location: New York, NY

Posted Oct 17, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Cross-Functional Collaboration – Builds trust and…

Customer Service Representative

Company: Concentric LLC

Location: Jacksonville, FL

Posted Oct 17, 2025

Check "incomplete" calls and update status in internal work order notes. Review all previous day field visits for accuracy and to ensure work was completed as…

Senior/Marketing Manager

Company: Vivalink

Location: Campbell, CA

Posted Oct 17, 2025

Familiarity with webinar platforms and event management tools. Conduct CRM campaign execution—from strategy, implementation, tracking and refinement.

Multifamily Certified Journeyman Electrician (Northern CA - Bay Area)

Company: Sunrun Installation Services, Inc.

Location: San Jose, CA

Posted Oct 17, 2025

Must possess a valid California Journeyman License/Electrician Certification or equivalent per local and state requirements, e.g. wireman license.

Support Analyst

Company: Sentinel

Location: Downers Grove, IL

Posted Oct 17, 2025

A valid driver’s license and proof of vehicle insurance will be required. We offer an energetic work environment with many corporate culture amenities,…

IAM Analyst

Company: Clarivate

Location: Philadelphia, PA

Posted Oct 17, 2025

Bachelor's degree in Information Technology, Computer Science or a related field, or 5 years of equivalent relevant experience.

Radar Software Engineer

Company: In-Depth Engineering Corporation

Location: Mount Laurel, NJ

Posted Oct 17, 2025

Perform in an agile fast paced environment applying advanced technologies, software architecture, design, verification, validation, scientific principles, and…

Software Engineer, Product

Company: AutoAssist

Location: West Chester, PA

Posted Oct 17, 2025

Direct impact on technical strategy and company direction. You will report directly to the *Founder and CEO* and play a pivotal role in shaping both our…

Lead Carpenter

Company: Timeline Design+Build

Location: San Jose, CA

Posted Oct 17, 2025

May assist with post-construction warranty and maintenance service calls when needed. Use hand tools, power tools, and job-specific equipment with confidence…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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