Customer Satisfaction Jobs

802,276 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Software Python Engineer (GPU Cloud)

Company: Gcore

Location: Poland,Serbia,Lithuania,Georgia,Cyprus

Posted Dec 17, 2025

Gcore is a global leader in cloud and edge infrastructure, offering opportunities to work on AI and security solutions with competitive benefits and a collaborative environment.

Overnight Customer Support Engineer

Company: Rebuy, Inc.

Location: Remote

Posted Dec 17, 2025

This job posting highlights Rebuy's mission to revolutionize shopping through AI-powered experiences, emphasizing a collaborative culture, remote work flexibility, competitive compensation, and opportunities for growth. The role involves technical support, documentation, and problem-solving for merchants and partners, with a focus on innovation and customer satisfaction.

Caregiver Elderly Support

Company: RYZ Labs

Location: Los Angeles

Posted Dec 17, 2025

This job posting outlines a caregiver role at RYZ Labs, detailing responsibilities like providing hands-off care, medication reminders, and home safety supervision. It lists requirements such as age, experience, and communication skills, while also describing RYZ Labs as a startup studio focused on innovation and remote teamwork.

Physical Therapist

Company: RYZ Labs

Location: Arizona

Posted Dec 17, 2025

This job posting outlines a Physical Therapist role at RYZ Labs, detailing responsibilities like patient care, treatment planning, and collaboration with healthcare teams. It highlights requirements such as licensure, clinical experience, and technical skills, while also describing RYZ Labs' mission as a startup studio focused on innovation and employee growth in a remote, distributed work environment.

Simulation Software Engineer (Associate or Experienced) (Virtual)

Company: Boeing

Location: Remote

Posted Dec 17, 2025

Boeing seeks a Simulation Software Engineer to develop high-fidelity Unreal Engine applications for aircraft simulations, requiring expertise in C++ and Blueprints, with competitive pay and benefits.

Khmer US based Medical Translators needed

Company: LILT (Production)

Location: San Francisco

Posted Dec 17, 2025

LILT is revolutionizing global communication through AI-driven translation solutions, partnering with major enterprises and focusing on accessibility, quality, and innovation. The company emphasizes collaboration, technological advancement, and equal opportunity in its mission to transform language barriers.

Senior Backend Engineer - Client integrations

Company: Kalepa

Location: USA

Posted Dec 17, 2025

This job posting highlights a competitive salary range of $170k-$210k, equity options, and benefits like 20 days of PTO. It emphasizes working with a global team on impactful projects, opportunities for growth, and a collaborative environment with clear career development paths.

Software Engineer 5 - TV Client Foundations

Company: Netflix

Location: USA

Posted Dec 17, 2025

The text highlights Netflix's commitment to creating exceptional TV experiences, emphasizing team collaboration, innovation, and diverse values. It outlines job opportunities with focus on technical expertise, scalability, and a supportive work culture.

Integrated Payments Lead

Company: Blackbaud

Location: USA

Posted Dec 17, 2025

This job description outlines the responsibilities of an Integrated Payments Lead, including driving adoption of payment solutions, collaborating cross-functionally, and contributing to product evolution. It details required qualifications and highlights Blackbaud's remote-first work culture and commitment to diversity.

Senior Security Engineer

Company: Loft Orbital Solutions

Location: Golden, CO or San Francisco

Posted Dec 17, 2025

Loft Orbital is revolutionizing space access with reliable satellites and end-to-end mission solutions. The Senior Security Engineer role emphasizes DevSecOps, automation, and security maturity while offering competitive benefits, global collaboration, and opportunities to contribute to space missions.

Managing Consultant, Life Sciences Technology Consulting – Commercial

Company: Guidehouse

Location: USA

Posted Dec 17, 2025

This job posting outlines a Technology Consulting role with responsibilities in project management and client collaboration, requiring experience in biopharma and healthcare. It highlights competitive compensation, comprehensive benefits, and opportunities for professional growth.

Customer Success Team Manager | B2C

Company: Docplanner

Location: Brazil

Posted Dec 17, 2025

Doctoralia, a global healthcare platform, seeks a Customer Success Team Manager to lead a high-performance team. The role involves strategic leadership, cross-functional collaboration, and driving customer satisfaction. The company offers competitive benefits, including remote work options, comprehensive insurance, and stock options.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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