Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Apptio FinOps Consultant - IBM UK
Company: IBM
Location: London, GB
Posted Dec 17, 2025
The role involves guiding customers through cloud spending management using IBM Apptio tools, requiring expertise in FinOps and cloud platforms. The position offers growth opportunities and a collaborative environment with benefits like health insurance and parental leave.
Project Manager-SAP HANA ADM
Company: IBM
Location: Gurgaon, IN
Posted Dec 17, 2025
This job description highlights a Project Manager role at IBM Consulting, emphasizing collaboration with global clients, hybrid cloud/AI expertise, and career growth opportunities. Responsibilities include leading projects, managing teams, and delivering SAP solutions. Requirements include a bachelor's degree, SAP experience, and project management certifications.
Recruteur, Bromont
Company: IBM
Location: BROMONT, CA
Posted Dec 17, 2025
The text outlines a job description for a recruitment specialist role, detailing responsibilities such as end-to-end recruitment processes, collaboration with hiring managers, required skills like bilingualism and organizational abilities, and preferred experience in high-volume recruitment. It emphasizes strategic planning, candidate sourcing, and team coordination.
IT Project Manager & Scrum Master
Company: IBM
Location: Aarhus, DK
Posted Dec 17, 2025
IBM seeks an IT Project Leader/Scrum Master to drive innovation and deliver tech solutions. The role involves managing projects, collaborating with teams, and ensuring client satisfaction. Benefits include professional growth, training, and a supportive work environment.
Instructional Designer
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 17, 2025
IBM Consulting offers a dynamic role with opportunities for professional growth, innovation, and collaboration on global projects, emphasizing learning and impactful client solutions.
ServiceNow Architect
Company: IBM
Location: London, GB
Posted Dec 17, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions for innovative companies. The role involves defining technical requirements, driving projects, and providing advisory on ServiceNow roadmaps. Required expertise includes ServiceNow development, technical leadership, and experience with ITOM/ITSM platforms. The position emphasizes collaboration, client impact, and digital transformation.
Application developer - DevOps Internship
Company: IBM
Location: Giza, EG
Posted Dec 17, 2025
The text promotes a DevOps Intern role at IBM Consulting, emphasizing hands-on experience with cloud technologies, collaboration with experts, career growth opportunities, and contributions to real client projects. It highlights a supportive culture, learning resources, and the potential to drive innovation through DevOps and cloud automation.
Software Developer (f/m/x)
Company: IBM
Location: Ehningen, DE
Posted Dec 17, 2025
This job posting highlights opportunities to shape enterprise software development, collaborate with global teams, and make a significant impact on SAP solutions. The role emphasizes innovation, career growth, and working with cutting-edge technologies in a dynamic environment.
Order to Cash Analyst
Company: IBM
Location: Heredia, CR
Posted Dec 17, 2025
The job requires managing financial operations, customer service, and process improvements with a bachelor's degree and relevant experience. It emphasizes collaboration between hiring managers and recruiters to create clear job descriptions while maintaining operational efficiency and stakeholder engagement.
AR Contact Center Practitioner
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 17, 2025
This job description outlines a customer service role at IBM's consulting centers, emphasizing collaboration, innovation, and problem-solving. Responsibilities include handling customer inquiries, providing technical support, and ensuring satisfaction through effective communication and empathy. The position requires 12 years of call center experience, strong interpersonal skills, and adaptability to multishift environments.
Process Associate Order Management - Health Care (Voice)
Company: IBM
Location: Gurgaon, IN
Posted Dec 17, 2025
This role involves collaborating with clients on digital transformation projects, focusing on order management and customer support. It requires a bachelor's degree, healthcare experience, and strong communication skills in a supportive, growth-oriented environment.
Package Consultant-Workday Benefits & Compensation
Company: IBM
Location: BANGALORE, IN
Posted Dec 17, 2025
This text describes a career opportunity in IBM Consulting, emphasizing collaboration with global clients, hybrid cloud and AI initiatives, and the implementation of Workday systems. It outlines responsibilities such as aligning business requirements, conducting workshops, and supporting client projects, while highlighting required certifications and skills.