Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Java Developer SAP CAP (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 17, 2025
This text promotes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and opportunities for long-term growth. It highlights technical expertise, strategic partnerships, and a culture of continuous learning and impactful problem-solving.
Telephonic Case Manager
Company: Sedgwick
Location: Remote
Posted Dec 16, 2025
Sedgwick promotes a caring culture, career growth, and work-life balance. They offer comprehensive benefits and a collaborative environment, making it an attractive workplace.
Oracle Cloud Projects & Grants Lead (Public Sector/K12)
Company: IBM
Location: Irvine, US
Posted Dec 17, 2025
This job description outlines a role as an Oracle Cloud PPM Lead, requiring expertise in managing project portfolio modules, client collaboration, and strategic partnerships. Responsibilities include leading project implementations, configuring systems, and ensuring alignment with business processes. The position demands extensive ERP experience, strong communication skills, and the ability to work in a dynamic environment.
Package Consultant-SAP Ariba SLP
Company: IBM
Location: KARACHI, PK
Posted Dec 17, 2025
The text outlines job responsibilities related to customer needs analysis, solution design, and sales support. It details required education, technical expertise, and preferred skills such as business process development and quantitative analysis. The role emphasizes collaboration, client relationship building, and staying updated with procurement solutions.
Information Developer (Technical Writer) – Storage
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 17, 2025
This job description outlines a technical writer role focused on creating high-quality documentation for storage products. Responsibilities include developing customer-facing content, collaborating with cross-functional teams, and adhering to IBM's style guidelines. Required skills involve English communication, DITA markup, and UX design knowledge, with preferences for advanced degrees and specific tools like Adobe Experience Manager.
Application Developer-Edge & Network Cloud
Company: IBM
Location: Gurgaon, IN
Posted Dec 17, 2025
The text highlights opportunities in IBM Cloud, emphasizing career growth, innovation, and technical development. It outlines roles involving product development, collaboration, and expertise in cloud technologies, with requirements including certifications and experience in networking and automation.
Senior Services Project Manager
Company: IBM
Location: MADRID, ES
Posted Dec 17, 2025
This job description highlights a senior project manager role at IBM Software, emphasizing collaboration on cloud-native solutions and managing complex projects. The position offers opportunities to work with cross-functional teams, deliver exceptional client experiences, and contribute to innovative AI-powered technologies. Requirements include PMP certification, bilingual skills, and experience with cloud transformation projects.
Commercial Property Claims Adjuster
Company: Reserv
Location: Remote
Posted Dec 16, 2025
Reserv, an insurtech company, seeks passionate adjusters to automate claims processes. They offer competitive salaries, benefits, and a dynamic work environment focused on innovation and customer satisfaction.
SAP PLM Technical Support
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 17, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients and technical expertise in SAP systems. It outlines responsibilities involving implementation and support of PLM solutions, along with required skills in ABAP and problem-solving for enterprise-level companies.
Consultant Oracle Cloud PPM
Company: IBM
Location: Multiple Cities
Posted Dec 17, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration, innovation, and professional growth. The role involves delivering Oracle Cloud PPM projects, leading solution development, and supporting client success through expertise in finance, technology, and process optimization.
Java Software Developer
Company: IBM
Location: Hursley, GB
Posted Dec 17, 2025
This job description highlights opportunities to work on innovative WebSphere technologies, collaborate with senior engineers, and contribute to cloud-native and AI advancements in a supportive environment.
Data Scientist-Advanced Analytics
Company: IBM
Location: BANGALORE, IN
Posted Dec 17, 2025
IBM Consulting offers a career focused on AI and analytics, emphasizing innovation, client collaboration, and professional growth through advanced technologies and strategic partnerships.