Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Automotive Sales Associate

Company: Vaden Automotive

Location: Jacksonville, FL

Posted Oct 13, 2025

A valid driver’s license and clean driving record. Reach out to prospective leads, follow up on inquiries, and stay engaged with your pipeline.

Electrician

Company: City of Glendale, CA

Location: Glendale, CA

Posted Oct 13, 2025

Under the general supervision of senior management, this classification performs journey-level electrical work in the installation, maintenance and repair of…

Restoration Project Manager

Company: GDA Contractors

Location: Grand Prairie, TX

Posted Oct 13, 2025

GDA Contractors is a specialty construction firm providing waterproofing, caulking, and moisture protection and restoration services to general contractors and…

Visual Inspector/Debur Technician

Company: Aerospace Contacts

Location: Gilbert, AZ

Posted Oct 13, 2025

Perform deburring using a variety of tools including hand tools, scotch-brite, custom tools, etc. Inspect, deburr and evaluate parts for conformance to customer…

Security Guard

Company: Pono Security

Location: Austin, TX

Posted Oct 13, 2025

*Security guard training certification (MUST)*. *High school diploma or equivalent*. *Must have a reliable source of transportation*.

CDL Class B Driver

Company: COMPLETE LINE GLASS

Location: San Antonio, TX

Posted Oct 13, 2025

Valid driver’s license with a clean driving record. Your relevant experience in delivery driving, material handling, and route navigation will enable you to…

Armed Security Guard - Retired Law Enforcement Officer - Staten Island

Company: Arrow Security

Location: Staten Island, NY

Posted Oct 13, 2025

A valued contributor to our respectful and rewarding work culture the Armed Security Guard is responsible for performing licensed security guarding duties to…

Distinguished AI Engineer (Agentic AI Platform Infrastructure)

Company: Capital One

Location: New York, NY

Posted Oct 13, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

Local Plumbing Repair Tech - Service Plumber

Company: Happy Plumbing Inc.

Location: Santee, CA

Posted Oct 13, 2025

Happy Plumbing Inc. is currently hiring for a full-time Local Plumbing Repair Tech - Service Plumber to diagnose issues, present service options to customers,…

Graduate Development Program, Associate Data Analyst, Global Data Analysis

Company: National Grid

Location: Brooklyn, NY

Posted Oct 13, 2025

Valid driver’s license required with a safe driving history that meets National Grid’s Safe Driver policy. Advanced experience with SQL, Microsoft Excel, Power…

Senior Project Manager

Company: Cityscape Recruitment Ltd

Location: Philadelphia, PA

Posted Oct 13, 2025

Bachelor's degree in Construction Management, Engineering, Architecture, or related field. Shape exceptional interior spaces while leading high-profile…

User Experience Copywriter

Company: Macy’s

Location: New York, NY

Posted Oct 13, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. User-Centered Design: Deep understanding of UX/UI…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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