Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Registered Pharmacist ($75/Hr) (Onsite) (3 to 4 days)

Company: Ethire LLC

Location: San Diego, CA

Posted Oct 13, 2025

Determines if prescription requires physician clarification or if it should be forwarded to therapeutic intervention or doctor phone calls for follow-up.

Executive Chef

Company: Aztec Hotel San Antonio, a Marriott Tribute Portfolio Hotel

Location: San Antonio, TX

Posted Oct 13, 2025

Lead pre-service meetings to align kitchen and front-of-house teams on guest expectations and daily priorities. ≤ 28% food cost of total F&B revenue.

Retail Sales Associate - SW Houston

Company: Wells Enterprises

Location: Texas

Posted Oct 13, 2025

Must maintain current and valid driver's license. Effectively manages time and priorities for store calls within territory. 1-3 years of selling experience.

HVAC Field Service Technician

Company: Dehumidification Technologies, LP

Location: Houston, TX

Posted Oct 13, 2025

Maintain a valid driver license and good driving record. This role requires the technician to be available for a rotating schedule for emergency service…

Premier Customer Experience Manager

Company: Avis Budget Group

Location: Houston, TX

Posted Oct 13, 2025

Valid driver’s license and legally authorized to work in the United States. Recent graduate with bachelor’s or associate degree; two years’ supervisory…

Senior Presentation Associate

Company: RR Donnelley

Location: New York, NY

Posted Oct 13, 2025

Perform work in presentation design, including, but not limited to creating and editing multi-page/multi-section documents using templates and style sheets for…

Flagger

Company: Herzog Transit Services, Inc.

Location: Plano, TX

Posted Oct 13, 2025

Successfully complete and maintain any required safety certification and testing on an annual basis. Regularly ascend/descend a truck step with a height up to…

Roof Repair Technician (commercial roofer)

Company: Jolly Roofing & Contracting Co., Inc.

Location: Seattle, WA

Posted Oct 13, 2025

Valid driver's license and a clean driving record (background check required). Company truck, tools, and mobile devices provided. Ability to pass a drug screen.

Armed Security Officer Full Time 2nd shift $19.00/hr

Company: Sunstates Security

Location: Dallas, TX

Posted Oct 13, 2025

Must have your own weapon. 2 years of security experience. Armed Security Officer Full Time 2nd shift $19.00/hr. Must have the ability to work the 2nd shift.

Seasonal Sales Associate

Company: Honey Baked Ham Co. LLC

Location: Austin, TX

Posted Oct 13, 2025

Assist phone customers, catering customers, in-store lunch customers and in-store retail customers, providing excellent service in a friendly and polite manner.

Senior Analytics Engineer I

Company: Upside

Location: Austin, TX

Posted Oct 13, 2025

Can independently communicate technical concepts to both engineers and non-technical stakeholders. Familiarity with DevOps practices (e.g., CI/CD for data),…

CDL Driver

Company: Waste Connections - HIRING EVENTS

Location: Humble, TX

Posted Oct 13, 2025

Safely driving a Commercial CDL Truck into a variety of environments (Residential, Construction, Commercial, etc.). Age 21+with a clean driving record.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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