Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Retail Security Officer

Company: Marksman Security LLC

Location: Las Vegas, NV

Posted Oct 13, 2025

Must have experience as a door staff professional or in a receptionist, customer service, clerical, hotel or restaurant position. Must have a Valid Nevada PILB.

Journeyman Plumber - Service COMMISSION OPPORTUNITIES

Company: Mend Services

Location: Buda, TX

Posted Oct 13, 2025

Good driving record and current drivers license. Current Journeyman Plumber's license. Ability to lift up to 50 lbs; able to push, pull, carry and maneuver…

Lead HVAC Installer

Company: Creeks Air Conditioning & Heating

Location: Jacksonville, FL

Posted Oct 13, 2025

Clean driving record and valid driver’s license. Maintain accurate job documentation and ensure proper use of company resources and tools.

Jewelry Sales Associate

Company: Diamonds Direct

Location: Schaumburg, IL

Posted Oct 13, 2025

Experience in *luxury sales, jewelry, or customer-focused retail* (GIA certification a plus). *Showcase exceptional collections* – Work with top designers and…

Supervising Pharmacist

Company: Greis Park Shop, Inc.

Location: Lynbrook, NY

Posted Oct 13, 2025

Collaborate with healthcare professionals to develop comprehensive pain management plans for patients. Conduct regular assessments of patient medication…

Retail Customer Service Associate

Company: FedEx Office

Location: Austin, TX

Posted Oct 13, 2025

FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of…

Lead Heating, Ventilation, and Air Conditioning Installer

Company: Flite Mechanical Inc.

Location: Spring Valley, CA

Posted Oct 13, 2025

Valid driver's license is required clean driving record for insurability for use of company provided vehicle. This role requires a hands-on approach, excellent…

Janitor

Company: Senior Suites of Norwood Park

Location: Chicago, IL

Posted Oct 13, 2025

In this role you will be responsible for supervising the overall day-to-day operations of the property to ensure the highest quality operation in accordance to…

HVAC Technician

Company: marvin e kanze, Inc.

Location: Havertown, PA

Posted Oct 13, 2025

Must have clean criminal background, a valid drivers license, a refrigerant license as well as good customer service and communication skills.

Construction Project Manager

Company: Arete Renovators

Location: Chicago, IL

Posted Oct 13, 2025

Well versed in all construction methodologies including the ability to read and interpret contracts, architectural and design drawings, and construction…

REGISTERED NURSE CVOR (EXPERIENCE REQUIRED)

Company: The Valley Health System

Location: San Diego, CA

Posted Oct 13, 2025

License/Certification Current RN license in the State of Nevada. An interim RN license must be granted by the Nevada State Board of Nursing.

Custodian (Temporary)

Company: University of Washington

Location: Seattle, WA

Posted Oct 13, 2025

Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages