Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Pharmacist, Staff PRN

Company: CommUnityCare Health Centers

Location: Austin, TX

Posted Oct 11, 2025

Current license by Texas State Board of Pharmacy required. Current Health Care Provider Cardiopulmonary Resuscitation (CPR) certification through American Heart…

EVS Floor Tech

Company: Methodist Hospital

Location: San Antonio, TX

Posted Oct 11, 2025

Education assistance (tuition, student loan, certification support, dependent scholarships). You will spot clean, dust, polish, sweep, mop floors, clean…

Senior Welder / Weld Lead

Company: Alternative Repair & Machining (ARM Services)

Location: Jacksonville, FL

Posted Oct 11, 2025

Must have a valid driver’s license. Interpret blueprints and technical specifications. Keep accurate records of welding processes, inspections and repairs as…

Per Diem Staff Pharmacist | Kent, Washington

Company: Soliant

Location: Kent, WA

Posted Oct 11, 2025

Doctor of Pharmacy (PharmD) degree, active Pharmacist license, and minimum 1+ years Pharmacist experience required.

Electrician - Day Shift

Company: nVent

Location: Houston, TX

Posted Oct 11, 2025

As a part of nVent, the Electrical Products Group is a leading provider of infrastructure solutions, designed to help ensure safe and reliable electrical…

Retail Sales Lead

Company: Road Runner Sports

Location: San Diego, CA

Posted Oct 11, 2025

Associate’s degree from an accredited college or university and 1 year of related experience preferred, or equivalent combination of the education and…

EVS Floor Tech

Company: Methodist Hospital

Location: San Antonio, TX

Posted Oct 11, 2025

Education assistance (tuition, student loan, certification support, dependent scholarships). You will spot clean, dust, polish, sweep, mop floors, clean…

Clinical Pharmacist - Anticoagulation Clinic

Company: Advocate Aurora Health

Location: Chicago, IL

Posted Oct 11, 2025

Must be able to perform manipulative skills such as writing, typing, and data entry into the computer and automated dispensing machines.

Customer Account Coordinator

Company: Trova Group

Location: Elk Grove, IL

Posted Oct 11, 2025

In this front-line role, you will manage the full order process—from entry to delivery—while supporting customer needs, resolving issues, and collaborating with…

Sales Assistant

Company: Global Foods INC

Location: Las Vegas, NV

Posted Oct 11, 2025

Literature, appointment confirmations, Outlook calendar invites, routing, planning: Cover incoming calls, questions and sales support while sales manager is…

Senior Data Security Competitive Test Analyst

Company: Palo Alto Networks

Location: Santa Clara, CA

Posted Oct 11, 2025

Ability to work cross-functionally with engineering, PM, marketing, and field teams. Your work will shape product decisions, strengthen our positioning in the…

Inserter Machine Operator, Weekend Shift

Company: O'Neil Digital Solutions, LLC

Location: Plano, TX

Posted Oct 11, 2025

ODS offers state of the art publishing solutions through our customer-centric applications and services include electronic document delivery, web applications,…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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