Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Porter

Company: FirstService Residential

Location: Austin, TX

Posted Oct 11, 2025

Reports any needed repairs immediately to supervisor (such as leaky faucets or toilets, loose tile, broken windowpanes, missing nuts or screws, etc.).

Janitor - Night Watch

Company: CARNEGIE HEIGHTS LP

Location: Henderson, NV

Posted Oct 11, 2025

?? Maintain cleanliness of common areas, ensuring a welcoming environment. As our Janitor/Night Watch, you’ll play a vital role in maintaining security,…

Regional Executive Chef Chef

Company: TouchPoint

Location: Jacksonville, FL

Posted Oct 11, 2025

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent…

Software Engineer

Company: ASML

Location: San Diego, CA

Posted Oct 11, 2025

Demonstrates sophisticated knowledge in utilizing design engineering tools, systems analysis and design, and database management.

Retail Customer Service Associate

Company: FedEx Office

Location: Austin, TX

Posted Oct 11, 2025

FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of…

HVAC Service Tech

Company: A. J. Perri Plumbing, Heating, Cooling

Location: Edison, NJ

Posted Oct 11, 2025

Valid driver’s license & clean driving record. Troubleshoot, service, and repair residential HVAC systems with the support of full training, professional tools,…

Nuclear Pharmacist

Company: Cardinal Health

Location: Dallas, TX

Posted Oct 11, 2025

Valid Pharmacist’s license in Texas, or able to obtain a valid license. Must hold a valid driver's license in the state in which the pharmacy is located.

Licensed Plumber

Company: Roto-Rooter Services Company

Location: Kent, WA

Posted Oct 11, 2025

Journeyman license or equivalent certification as specified by the state in which branch operates and performs service. A valid driver’s license.

Drain Service Technician

Company: Roto-Rooter Services Company

Location: Kent, WA

Posted Oct 11, 2025

A valid driver’s license. Roto-Rooter provides an initial 12 weeks of paid sewer and drain service training, plus continuing training is available if you want…

Repair Specialist for Sewers and Drains

Company: ARS-Rescue Rooter

Location: Houston, TX

Posted Oct 11, 2025

Valid driver’s license with clean driving record. Warm leads — follow-up on plumbing-related service calls. This is a consultative role that combines technical…

AUTOMOTIVE CAR SALES / INTERNET SALES - SALES EXPERIENCE REQUIRED

Company: Prestige Chrysler Dodge Jeep Ram

Location: Las Vegas, NV

Posted Oct 11, 2025

Answer incoming calls, chat/call requests & incoming e-mail. Make contact with assigned leads through email, phone calls, text messages.

Pharmacy Manager - Woodland Ave

Company: Nuvem

Location: Philadelphia, PA

Posted Oct 11, 2025

Required licensing/credentialing/certification as established by federal and state regulations in the state in which you are practicing.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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