Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Nuuly Security Officer (Weekend Night Shift)

Company: Nuuly

Location: Levittown, PA

Posted Oct 11, 2025

Be precise: Maintain accurate truck yard records of incoming deliveries and outgoing shipments and complete accurate reports of all logistics security incidents…

Customer Complaint Coordinator

Company: Professional Transit

Location: Astoria, NY

Posted Oct 10, 2025

Conduct outbound calls to follow up on unresolved issues or gather additional information from clients. Maintain accurate records of complaints and resolutions…

Bilingual Customer Service Representative – Spanish-English

Company: TTEC

Location: Las Vegas, NV

Posted Oct 10, 2025

Answer incoming communications from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their…

Project Manager II

Company: 1199SEIU Family of Funds

Location: New York, NY

Posted Oct 11, 2025

Develop and maintain detailed project plans, coordinate project resources, track milestones and deliverables, provide scope management and change control,…

Machinist

Company: Harrington Industrial Plastics

Location: Phoenix, AZ

Posted Oct 11, 2025

May also fabricate and modify parts to make or repair machine tools or maintain industrial machines, applying knowledge of mechanics, shop mathematics, metal…

Data Analyst II, Valon Mortgage

Company: Valon Mortgage

Location: United States

Posted Oct 11, 2025

Bachelor’s Degree in Computer Science, Data Analytics, or a related field. Collaborate with other data analysts and data engineers to recommend and implement…

System Analyst II

Company: Chenega Corporation

Location: Jacksonville, FL

Posted Oct 11, 2025

Support includes conducting general systems administration and troubleshooting for various hardware and software components; providing recommendations for…

RN - Clinic Manager

Company: Medcor Inc

Location: Universal City, CA

Posted Oct 11, 2025

Have valid unrestricted California RN license and current BLS certification (AHA or ARC). Have a minimum of 5 years field experience.

Janitor

Company: Andretti Indoor Karting & Games

Location: Chandler, AZ

Posted Oct 11, 2025

An Andretti Janitor is a part-time role responsible for anticipating guest needs, and exceeding guest service expectations all while providing a fun and…

Project Coordinator

Company: Top Tempo Technical

Location: Pasadena, CA

Posted Oct 10, 2025

Manage customer and project communications. Establish, build, and maintain relationships and oversee meetings with elected officials, government agencies, CBOs,…

Custodian - Nights (Temporary)

Company: University of Washington

Location: Seattle, WA

Posted Oct 10, 2025

Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and…

Pharmacist Per diem

Company: Clover Pharmacy

Location: Newark, CA

Posted Oct 10, 2025

Must have a valid driver's license. Must have an active license in good standing. A valid and active Basic Life Support certificate is required.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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