Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Stand-By Unarmed Security Officer

Company: Inner Parish Security Corporation

Location: Austin, TX

Posted Oct 10, 2025

Must be able to obtain the status of license required for the position, either Armed or Unarmed. Documenting nightly operations and filing weekly reports.

Security Guard Armed Government Patrol Part-Time

Company: Allied Universal

Location: Los Angeles, CA

Posted Oct 10, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

Lead Commercial HVAC Technician

Company: CD Mechanical

Location: Friendswood, TX

Posted Oct 10, 2025

Provide leadership in the field, ensuring quality workmanship and professional representation of the company..

Director of Intake Operations

Company: Aspire Home Health Care

Location: Morton Grove, IL

Posted Oct 10, 2025

Certification in case management or related field. Conduct initial clinical assessments to determine patient needs and develop preliminary care plans.

Senior HVAC Technician

Company: Aire Serv of North-Central Seattle

Location: Seattle, WA

Posted Oct 10, 2025

In-depth knowledge of HVAC design, refrigeration, and mechanical systems. Proven experience as an HVAC technician with a strong background in service technician…

Showroom Sales Associate

Company: Royal Wood Service & Supply Inc.

Location: Milpitas, CA

Posted Oct 10, 2025

Maintain strong relationships with clients, designers, and contractors to ensure a smooth project experience. Follow up with potential leads and close sales to…

CDL Class A Driver -- Local (Field Service Technician)

Company: Liquid Environmental Solutions

Location: Austin, TX

Posted Oct 10, 2025

During the execution of services, our FST’s are responsible for complying with all DOT, state regulations, and company safety and compliance policies.

Associate Product Developer (On-site)

Company: Lakeshore Learning Materials, LLC

Location: Carson, CA

Posted Oct 10, 2025

Some experience in product design, engineering or manufacturing of consumer goods preferred. Ability to tackle complex problems and develop actionable solutions…

Security Officer Govenement Facility

Company: Allied Universal

Location: Grand Prairie, TX

Posted Oct 10, 2025

Greet guests and employees and escorts visitors and contractors to secure entry and exit points. As a Cleared Security Officer, you'll receive specialized…

Sales Territory Manager

Company: NW Recruiting Partners

Location: Los Angeles, CA

Posted Oct 10, 2025

Establish connections with individuals at planning and engineering consulting firms, advocacy groups, and industry associations to uncover and develop revenue-…

Manager Marketing Innovation

Company: Nestlé Health Science

Location: Chicago, IL

Posted Oct 10, 2025

Bachelor's degree in marketing or a related field; MBA preferred. Analyze and identify new whitespace innovation opportunities and benefit spaces, collaborating…

Regional Marketing Specialist - LATAM

Company: Synology America Corp

Location: Bellevue, WA

Posted Oct 10, 2025

Leverage digital marketing tools and techniques to increase brand awareness. By taking full advantage of the latest technologies, Synology is committed to…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages