Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

SOLUTIONS ARCHITECT

Company: DCG ONE

Location: Phoenix, AZ

Posted Oct 10, 2025

The Solutions Architect provides strategic technical leadership and architectural design for a portfolio of enterprise web properties supporting the travel…

Principal Machine Learning Engineer - AI Research

Company: General Motors

Location: Mountain View, CA

Posted Oct 10, 2025

You will lead the design, prototyping, and deployment of state-of-the-art AI models with direct application to vehicle design, manufacturing operations,…

Welder General

Company: Lockheed Martin

Location: Silverdale, WA

Posted Oct 10, 2025

To read engineering drawings, blueprints and customer drawings, or sketches and. Able to provide current up to date welding certification.

HVAC Refrigeration Service Technician

Company: Nextech

Location: Austin, TX

Posted Oct 10, 2025

EPA certification and a valid driver’s license. Diagnose and repair HVAC/R systems, including electrical, mechanical, and electronic components.

Retail Stock Associate (Overnight Shipment)

Company: Gap

Location: New York, NY

Posted Oct 10, 2025

Perform duties associated with receiving and processing shipment, stocking merchandising, and supporting the sales floor, fitting room, and check out, as…

Customer Sales & Service Rep I

Company: SiteOne Landscape Supply

Location: San Antonio, TX

Posted Oct 10, 2025

Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance.

Insurance Agent (Sales, Customer Service)

Company: Freeway Insurance Services America, LLC

Location: Las Vegas, NV

Posted Oct 10, 2025

A Personal Lines or Property and Casualty license (preferred, but not required – we’ll support you in obtaining one). A High School Diploma or GED.

New Home Construction Project Manager

Company: RHP Properties

Location: Arizona

Posted Oct 10, 2025

Valid operator’s license and reliable transportation. Ability to develop and negotiate proposals and contracts with vendors and other project partners.

AT&T Customer Service Representative

Company: Confidential

Location: San Jose, CA

Posted Oct 10, 2025

As an AT&T Customer Service Representative, you are provided with the knowledge necessary to assist in customer support and sales through entry-level training.

Automation Engineer

Company: Trimasys Control Solutions, Inc.

Location: Houston, TX

Posted Oct 10, 2025

Plant engineering services; process and piping; electrical and instrumentation; civil and structural . Design, develop, and implement automation solutions using…

Project Manager (Construction / Roadways)

Company: Mastec Civil, LLC

Location: Jacksonville, FL

Posted Oct 10, 2025

The Project Manager shall ensure that the monthly cost reports are reflective of the actual field performance. Ability to multitask and manage multiple sites.

Licensed Plumber

Company: Roto-Rooter Services Company

Location: Houston, TX

Posted Oct 10, 2025

Journeyman license or equivalent certification as specified by the state in which branch operates and performs service. A valid driver’s license.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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