Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Graphic Designer

Company: Integrity Marketing Group

Location: Addison, TX

Posted Oct 10, 2025

PHP passionately serves people through a field sales force comprised of thousands of licensed agents deployed nationwide in offices they independently own and…

Commercial Refrigeration Repair Technician

Company: Five Sharp, LLC

Location: Phoenix, AZ

Posted Oct 10, 2025

We are looking for experienced & qualified technicians with 5 years of relevant field experience or equivalent. Relevant field: 5 years (Preferred).

Armed Security Officer - $19.50/hr [Military & Law Enforcement Friendly]

Company: First Coast Security

Location: Jacksonville, FL

Posted Oct 10, 2025

Have a valid driver's license. Have a valid "G" security license with 2 years Armed Security experience. Able to answer phones and/or operate a radio.

Software Automation Test Engineer

Company: Tata Technologies

Location: Mountain View, CA

Posted Oct 10, 2025

B.S. in Electrical Engineering, Computer Engineering, Computer Science, or related field. Construct and modify test plans for automated electronics hardware…

Shift Supervisor (Graveyard)

Company: Command Security Services

Location: Mountain View, CA

Posted Oct 10, 2025

Real ID or Government-Issued ID: Applicants must possess a valid physical Real ID driver’s license or another acceptable form of government-issued…

Access Center Specialist I

Company: Nemours

Location: Jacksonville, FL

Posted Oct 10, 2025

Answers calls for assigned clinic specialties in an efficient manner, using standardized greeting, content, and closure of call. This is a hybrid position.

Production Worker

Company: WALTERS & WOLF INTERIORS

Location: Fremont, CA

Posted Oct 10, 2025

Experience operating power tools, machinery, light-gauge welding, and cutting equipment. Walters & Wolf offers their clients a range of products, including…

Apprentice Plumber/Service Technician

Company: Roto-Rooter Services Company

Location: Alhambra, CA

Posted Oct 10, 2025

A valid driver’s license. Conduct extensive driving to customer locations in a timely and professional manner. Medical insurance with a Prescription Drug Card.

Armed Driver Cash Transport

Company: GardaWorld Cash

Location: Folcroft, PA

Posted Oct 10, 2025

21 years of age or older with a valid and clean driver’s license. We provide our clients with solutions in every phase of their cash supply chain, including…

Senior Project Manager

Company: Confidential

Location: Las Vegas, NV

Posted Oct 10, 2025

They are experienced in design build, design assist, new build / ground-up construction, masters of customer service, and stellar at executing fast-paced tenant…

Licensed Plumber

Company: Roto-Rooter Services Company

Location: Austin, TX

Posted Oct 10, 2025

Journeyman license or equivalent certification as specified by the state in which branch operates and performs service. A valid driver’s license.

Delivery Driver (Full-time/Part-time, DSP Fleet)

Company: SDG Express LLC

Location: San Diego, CA

Posted Oct 10, 2025

Valid driver’s license with a *clean driving record*. Proven experience as a *delivery driver or courier* preferred. Flexible schedules and consistent routes.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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