Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

TEACHER

Company: Community Bridges

Location: Ben Lomond, CA

Posted Oct 09, 2025

The teacher oversees the environment in an assigned classroom, assuring child health and safety, helping to develop appropriate curriculum, and building…

Business Development Manager-FSL

Company: TCI Transportation

Location: Houston, TX

Posted Oct 09, 2025

Preferred Bachelor’s degree in Marketing, Sales, Business, or related field,. Establish, develop, and maintain strong ongoing relationships and communications…

General Concrete Laborer

Company: Armorock

Location: Boulder City, NV

Posted Oct 09, 2025

High school diploma or equivalent, and one year of work experience in the manufacturing industry utilizing hands-on technical skills and production processes.

Security Officer

Company: DSI Security Services

Location: Logan Township, NJ

Posted Oct 09, 2025

Interact with clients, visitors, employees, and the public in a professional manner. You must be able to perform routine foot patrols, moderate lifting, and…

Sr. Lifecycle Marketing Manager

Company: Moon Valley Nurseries

Location: Scottsdale, AZ

Posted Oct 09, 2025

Bachelor’s degree in Marketing, Business, or a related field required. This role will own the customer communication strategy across all owned touchpoints,…

REGIONAL MANAGER - North Central Florida/ Orlando

Company: Royal American Management

Location: Jacksonville, FL

Posted Oct 09, 2025

Must have a valid drivers license. The Regional Manager is also responsible to the Owner or Asset Manager and all applicable government agencies or monitoring…

CDL Class A Driver

Company: Emerald Textiles

Location: Phoenix, AZ

Posted Oct 09, 2025

Extensive knowledge of applicable truck driving rules and regulations. Proven work experience as a truck driver. Ability to sit for long periods of time.

Field Development Coordinator

Company: Precision Drilling Corporation

Location: Houston, TX

Posted Oct 09, 2025

The Field Development Coordinator is responsible for ensuring the effective administration and coordination of training programs for field employees.

Social Media and Marketing Manager

Company: Desert Orthopaedic Center

Location: Las Vegas, NV

Posted Oct 09, 2025

Familiarity with analytics tools like Google Analytics and social media insights. Bachelor's degree in Marketing, Communications, or a related field.

Plumber

Company: Siegel Group Nevada Inc

Location: Las Vegas, NV

Posted Oct 09, 2025

Working knowledge in all basic plumbing, including but not limited to: Property Plumbing repairs, Sewer Machine, Drain Clearing, Installing new Shower Valves,…

ASSOCIATE TEACHER

Company: Community Bridges

Location: Ben Lomond, CA

Posted Oct 09, 2025

The associate teacher oversees the environment in an assigned classroom, assuring child health and safety, helping to develop appropriate curriculum, and…

Groundskeeper/Cleaner

Company: HNN Communities

Location: Everett, WA

Posted Oct 09, 2025

Must have a valid driver's license. Inform appropriate supervisor(s) of any observed or potentially hazardous situations for residents, team members, and guests…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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