Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Field Technician-Jacksonville FL

Company: Window Nation

Location: Jacksonville, FL

Posted Oct 10, 2025

Knowledge of local permit/license/historical/HOA requirements. Must be able to pass EPA certification and follow EPA Regulations.

Security Guard (Driver's License Required)-35136

Company: Harvard Protection Services, LLC

Location: Bala-Cynwyd, PA

Posted Oct 10, 2025

Responsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, visitors, and guests. Salary & Wage Details: USD $18.00/Hr.

Plumber - Austin

Company: Abacus Plumbing, Air Conditioning and Electrical

Location: Austin, TX

Posted Oct 10, 2025

Water Heater replacement and repair. Be thorough in inspections, and accurate in quoting replacements or repairs. New company truck, Gas card and paid tolls.

Plumber - Austin

Company: Abacus Plumbing, Air Conditioning and Electrical

Location: Austin, TX

Posted Oct 10, 2025

Water Heater replacement and repair. Be thorough in inspections, and accurate in quoting replacements or repairs. New company truck, Gas card and paid tolls.

Plumber

Company: S and J Plumbing

Location: Arlington Heights, IL

Posted Oct 09, 2025

Valid driver’s license and clean driving record. State of IL plumbing license preferred, licensed apprentice year 3 acceptable. Work-life balance - 2 Weeks PTO.

Forward Deployed Engineer

Company: Palona AI

Location: Los Angeles, CA

Posted Oct 10, 2025

Excellent communication with both technical and non-technical stakeholders. You’ll own deployment complexity, influence product direction, and drive high-impact…

Senior Project Coordinator

Company: California Institute for Behavioral Health Solutions (CIBHS)

Location: Los Angeles, CA

Posted Oct 10, 2025

Bachelor's degree in a related field (e.g., Education, Public Health, Business, Communications) or equivalent experience. FLSA Status: *Exempt, Full-Time.

Sous Chef

Company: Omni Hotels & Resorts

Location: Chicago, IL

Posted Oct 10, 2025

Candidate must have proven culinary skills and must be able to lead, develop, and motivate staff. Additional associate benefits offered include discounts at the…

Insurance Agent (Sales, Customer Service)

Company: Freeway Insurance Services America, LLC

Location: Las Vegas, NV

Posted Oct 10, 2025

A Personal Lines or Property and Casualty license (preferred, but not required – we’ll support you in obtaining one). A High School Diploma or GED.

Part-time Custodian

Company: Mac Properties

Location: Chicago, IL

Posted Oct 10, 2025

Valid driver's license and vehicle. Ensure compliance with all federal, state and local laws, specifically Fair Housing regulations.

Carmel Valley Spa Sales Associate (Oct 2025)

Company: Massage Heights Carmel Valley

Location: San Diego, CA

Posted Oct 10, 2025

Answer phone calls, make appointments, greet members/guests. Assist in administrative tasks including filing, member maintenance, reminder calls to clients.

CHEF DE CUISINE, Husky Den

Company: University of Washington

Location: Seattle, WA

Posted Oct 09, 2025

Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages