Customer Satisfaction Jobs

802,809 open positions · Updated daily

Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.

Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.

Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.

Technical Marketing Manager - Engineered Filtration Products

Company: Eden Equipment Company

Location: Austin, TX

Posted Oct 09, 2025

Create technical collateral, including product catalogs, datasheets, case studies, videos, and digital content, among others.

Brand Designer

Company: Cirrus Logic

Location: Austin, TX

Posted Oct 09, 2025

Candidates for this role must be able to access technical data without a requirement for an export license. Bachelor's degree in graphic design, Visual Arts,…

Software Developer I

Company: HCSS

Location: Houston, TX

Posted Oct 09, 2025

On-site amenities including a covered basketball court, soccer field, 200-meter track, etc. A strong propensity for programming is required.

HOUSEKEEPER (FULL TIME)

Company: Crothall Healthcare

Location: La Grange, IL

Posted Oct 09, 2025

Responds to calls for housekeeping problems, such as spills and broken glasses. Associates may also be eligible for paid and/or unpaid time off benefits in…

Retail Sales Associate

Company: Elevation Global Inc.

Location: Austin, TX

Posted Oct 09, 2025

We’re not just about sales — we’re about _growth_: helping our team develop real business, communication, and leadership skills that open doors for the future.

HVAC Technician

Company: Federal Building Services

Location: Plano, TX

Posted Oct 09, 2025

Contracted work includes electrical engineering, mechanical engineering, and plumbers. Minimum of five years’ experience in facilities operations in a…

HOURLY - Professional (ReInvent After-school Program Teachers)

Company: City of Las Vegas

Location: Las Vegas, NV

Posted Oct 09, 2025

Maintain contact with each child’s classroom school teacher on a monthly basis, in person, or via telephone or email, to coordinate afterschool lessons with…

Pharmacy Customer Service Representative

Company: Rightway

Location: Irving, TX

Posted Oct 09, 2025

Handles calls and correspondence (electronic and written) regarding pharmacy benefit inquiries from providers (pharmacy/physician) and members.

Plumber

Company: Generator Company

Location: Van Nuys, CA

Posted Oct 09, 2025

You must have a reliable vehicle, valid Driver's License, and a clean driving record. Assist in all aspects in the daily completion of installing Automatic…

Plumbing Installer (La Habra - Anaheim)

Company: Rooter Hero Plumbing

Location: La Habra, CA

Posted Oct 09, 2025

Valid driver’s license with minimal DMV infractions. Must have own hand tools. Use proper tools and equipment to ensure high-quality workmanship.

HVAC/R Service Technician

Company: Yukon Refrigeration

Location: Las Vegas, NV

Posted Oct 09, 2025

Do you have field experience with Walk-Ins, Reach-Ins and Ice Machines? Diagnose/Troubleshoot commercial refrigeration equipment (*walk-ins, reach-ins, ice…

Professional Retail Security Officers

Company: St. Moritz Security Services

Location: Dallas, TX

Posted Oct 09, 2025

May require a current state driver’s license, clean driving record as determined by SMSSI, and the ability to safely operate motor vehicle, golf cart, and/or…

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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