Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Senior Customer Marketing Manager
Company: Menlo Security
Location: North America
Posted Dec 09, 2025
Menlo Security seeks a Customer Marketing Manager to drive growth through customer advocacy programs. The role involves strategic leadership in global initiatives, emphasizing customer empathy and innovation in cybersecurity.
SIEM Engineer
Company: Optiv
Location: USA
Posted Dec 09, 2025
This job description outlines a SIEM Engineer role with responsibilities in security operations, system maintenance, and client support. It lists required technical skills, preferred certifications, and details about the company's benefits including remote work options and professional development opportunities.
Digital/Growth CSM
Company: Blackbaud
Location: India
Posted Dec 09, 2025
The Customer Success Manager role focuses on driving client retention and growth through strategic collaboration and proactive communication. Blackbaud promotes a flexible work environment and inclusive culture.
Principal Technical Project Manager
Company: TTEC Digital
Location: USA
Posted Dec 09, 2025
TTEC Digital seeks a Principal Technical Project Manager with extensive experience in managing large-scale projects. The role offers remote work, competitive compensation, and benefits like medical, dental, and PTO. The company emphasizes a positive work environment and career growth opportunities.
Social Value Specialist
Company: NECSWS
Location: UK
Posted Dec 09, 2025
This job description highlights a role focused on driving social impact through strategic initiatives, collaboration, and impactful project work. The company emphasizes its mission to make a difference in public services, offering competitive benefits and opportunities for professional growth.
Strategy and Operations Manager - Customer Service Experience
Company: Airbnb
Location: USA
Posted Dec 09, 2025
Airbnb seeks a Community Support Experience Manager to design world-class customer support experiences, aligning with their mission to create belonging. The role involves cross-functional collaboration, data analysis, and program management, with a focus on innovation and inclusivity.
Senior Manager - Community Blueprint
Company: Airbnb
Location: USA
Posted Dec 09, 2025
Airbnb seeks a Senior Manager to lead Community Blueprint, enhancing customer experiences through data-driven strategies and cross-functional collaboration. The role emphasizes leadership in customer journey analysis, team development, and leveraging AI tools to drive business impact while working globally with diverse teams.
Manager - Customer Success
Company: Blackbaud
Location: India
Posted Dec 09, 2025
This job description outlines a leadership role in Customer Success, emphasizing team development, scalable programs, and data-driven strategies. It highlights opportunities for strategic growth, cross-functional collaboration, and impactful customer engagement while promoting an inclusive work environment.
Team Lead, .Net Software Developer
Company: Blackbaud
Location: India
Posted Dec 09, 2025
This job description outlines the responsibilities and requirements for a Success Engineering Team Lead role, emphasizing team leadership, technical expertise, and collaboration across departments. It highlights the importance of fostering an inclusive work environment and aligns with the company's commitment to equal opportunity and flexible work arrangements.
Senior Product Manager - Time Tools
Company: Gusto, Inc.
Location: Canada
Posted Dec 09, 2025
Gusto highlights its growth and mission-driven culture, seeking entrepreneurial Product Managers to build impactful solutions for SMBs. The role emphasizes autonomy, AI integration, and cross-functional collaboration, with competitive compensation in key cities.
Housing Senior Support Consultant
Company: NECSWS
Location: UK
Posted Dec 09, 2025
The job offers remote/hybrid flexibility, growth opportunities, and impactful work on housing solutions. Benefits include training, medical cover, and a pension plan. Ideal for tech-savvy individuals with SQL or system admin experience.
Senior Product Marketing Manager - Growth
Company: Dropbox
Location: Canada
Posted Dec 09, 2025
This job description outlines a Senior Product Marketing Manager role at Dropbox, focusing on growth strategies, onboarding lifecycle, monetization programs, and cross-functional collaboration. The position requires experience in B2B SaaS, PLG funnels, data-driven experimentation, and cross-functional teamwork.