Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Delivery Project Manager
Company: IBM
Location: SÃO PAULO, BR
Posted Dec 09, 2025
This text promotes a Project Manager role at IBM Technology Expert Labs, emphasizing leadership in complex projects, cross-branding initiatives, and client-centric outcomes. It highlights opportunities for impactful work, collaboration with global teams, and professional growth within a high-performance ecosystem.
Support Engineer
Company: IBM
Location: Noida, IN
Posted Dec 09, 2025
This text promotes an IBM Software career role emphasizing innovation, team collaboration, and professional growth opportunities. It highlights contributions to cloud-native solutions, customer support responsibilities, and required technical expertise for a Support Engineering position with IBM and HashiCorp.
Industry Consultant-Life Sciences
Company: IBM
Location: Pune, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting involving technical expertise delivery, client collaboration, and project management responsibilities. It specifies educational requirements, industry experience, and skills needed for insurance-related solutions and system impact analysis.
SAP Enterprise Service Management (ESM) Package Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on SAP ESM solutions, emphasizing collaboration with clients, technical expertise, and career growth opportunities. It outlines requirements for experience in SAP implementations, project leadership, and strong communication skills, while promoting a culture of innovation and professional development.
Senior Manager - Employee Data Management
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on global client collaboration, digital transformation, and innovation. It emphasizes opportunities for career growth, strategic partnerships, and impactful work with industry leaders. The role requires expertise in process improvement and transformation while fostering a culture of learning and empathy.
PROCESS INNOVATION PROFESSIONAL-LEAD TO CASH
Company: IBM
Location: Gurgaon, IN
Posted Dec 09, 2025
This role involves working with global clients to drive digital transformation using agile methods and AI. Responsibilities include managing accounts receivable and ensuring SLA compliance. Required skills include a bachelor's degree, 6+ years of experience, and proficiency in ERP software. The position emphasizes collaboration, innovation, and career growth opportunities.
SAP Enterprise Service Management (ESM) Package Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a consultant role at IBM requiring SAP ESM expertise, project delivery experience, and collaboration with cross-functional teams. It emphasizes technical skills, client success, and integration of ESM processes with SAP systems.
Tech Support Intern 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM Software Support is seeking passionate interns to join their Technical Support Engineering team, offering opportunities to gain hands-on experience, collaborate with experts, and contribute to client success. The role emphasizes problem-solving, customer satisfaction, and professional growth through AI tools and industry-leading support practices.
Payroll Project Manager
Company: IBM
Location: BUDAPEST, HU
Posted Dec 09, 2025
This role involves creating sustainable project plans for payroll implementations, managing resources, ensuring project goals and timelines are met, and maintaining transparent communication with stakeholders. It requires experience in project management, organizational skills, and a customer-focused approach.
Entry Level Product Manager - Global Asset Recovery Services
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 09, 2025
This text promotes an IBM product management internship opportunity emphasizing collaboration, innovation, and growth. It highlights roles in cross-functional teamwork, process optimization, and impactful project contributions while outlining educational and experiential requirements.
Java Developer - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on collaboration with global clients, innovation in hybrid cloud and AI solutions, and professional growth through technical expertise and cultural development. It highlights opportunities to work with cutting-edge technologies and make meaningful impacts while embracing diverse skills and experiences.
Junior Java Developer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, collaboration with global clients, and professional growth through technical expertise and Agile methodologies. It emphasizes opportunities to work with cutting-edge technologies and contribute to impactful solutions.