Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Director of Product Marketing - Dropbox Core
Company: Dropbox
Location: Remote
Posted Dec 09, 2025
This job description highlights a senior leadership role at Dropbox with responsibilities including strategic positioning, team management, and cross-functional collaboration. The position emphasizes growth initiatives, customer insights, and high-impact product marketing strategies. Compensation ranges are provided for different US zones.
Staff, Advanced Analytics, Community Blueprint
Company: Airbnb
Location: Remote
Posted Dec 09, 2025
Airbnb's Community Blueprint team seeks an Advanced Analytics professional to enhance guest and host experiences through data-driven insights, collaboration, and strategic initiatives. The role involves complex data analysis, forecasting, and cross-functional teamwork, with a focus on innovation and inclusion.
Senior Forward Deployed Engineer
Company: Spruce
Location: Remote
Posted Dec 09, 2025
SpruceID seeks a Senior Forward Deployed Engineer to develop secure digital identity solutions for governments and enterprises. The role involves software development, customer collaboration, and meeting strict security standards. Compensation ranges from $150k to $175k annually.
Enterprise Sales Executive
Company: QuinStreet
Location: Remote
Posted Dec 09, 2025
This job posting highlights a sales role at a growing insurance tech company with competitive compensation, career growth opportunities, and benefits. The position involves client acquisition, sales funnel management, and platform education, requiring experience in Insurtech and strong communication skills.
Senior Security Advisor - Access Management
Company: GuidePoint Security
Location: Remote
Posted Dec 09, 2025
The text outlines job duties involving creating solutions for customer advisory value, leading IAM assessments, and guiding clients through vendor selection. Qualifications require extensive IAM experience, technical skills, and certifications, with preferred credentials including Okta/Ping certifications and advanced education.
AI Business Analyst
Company: Dropbox
Location: Remote
Posted Dec 09, 2025
This job description outlines an AI Business Analyst role at Dropbox, focusing on optimizing support ecosystems through AI readiness projects, data analysis, and cross-functional collaboration. Requirements include 8 years of experience in SaaS analytics and expertise in content management systems.
Regional Vice President - Enterprise Sales
Company: Datadog
Location: Remote
Posted Dec 09, 2025
Datadog seeks an experienced Regional Vice President Sales with a passion for tech and leadership in high-growth environments. The role offers opportunities to drive growth, along with competitive benefits, professional development, and an inclusive culture.
Staff Data Scientist
Company: Dropbox
Location: Remote
Posted Dec 09, 2025
This job description outlines a Staff Data Scientist role focusing on improving core product experiences through data analysis and experimentation. Responsibilities include analytical deep dives, segmentation strategies, and cross-functional collaboration. Requirements emphasize quantitative expertise, SQL, and statistical analysis skills.
Staff Data Scientist
Company: Dropbox
Location: Remote
Posted Dec 09, 2025
This job description outlines a Staff Data Scientist role requiring collaboration with cross-functional teams to analyze user behavior, design experiments, and drive business growth through data-driven insights. It lists qualifications and responsibilities focused on analytics, segmentation, and leadership in a quantitative field.
Machine Learning Engineer
Company: Loka, Inc
Location: Remote
Posted Dec 09, 2025
This job posting highlights a Machine Learning engineering role with remote flexibility, extensive benefits including extra days off and relocation programs, and opportunities for career growth. The position emphasizes autonomy, continuous learning, and collaboration in a global team environment with modern tech stacks and professional development support.
Lead - Advanced Analytics, AirCover
Company: Airbnb
Location: Remote
Posted Dec 09, 2025
This job posting seeks a skilled AirCover Advanced Analytics Lead Analyst to drive data-informed decisions, collaborate with cross-functional teams, and enhance customer experiences through strategic insights and innovative solutions.
Account Executive
Company: Canvas
Location: Remote
Posted Dec 09, 2025
This job posting seeks an experienced Account Executive for a growing startup, requiring tech sales expertise, strong communication skills, and adaptability in a fast-paced environment.