Customer Satisfaction Jobs

Positions 802,809 Updated daily

The surge of digital‑first brands and the rise of AI‑driven support tools are reshaping Customer Satisfaction. Companies now rely on real‑time data to anticipate issues, and the demand for professionals who can turn feedback into action has hit an all‑time high. With 2131 roles open, the market rewards those who blend empathy with analytics.

Customer Satisfaction teams span multiple titles. A Customer Success Manager nurtures long‑term relationships; a Support Engineer troubleshoots high‑impact incidents; a CX Analyst dives into CSAT and NPS dashboards; an Onboarding Specialist guides new users through first‑time experiences; and an Escalation Manager resolves complex disputes. Each role requires strong communication, data literacy, and a passion for continuous improvement.

Transparent salaries give CX professionals a clear view of how their impact translates into pay. When pay is disclosed upfront, teams can align compensation with metrics like churn reduction or CSAT improvement, fostering trust and reducing turnover. For job seekers, salary visibility helps prioritize roles that reward the skills they bring.

Staff Accountant

Company: Sanity

Location: USA

Posted Dec 18, 2025

Sanity.io is seeking a Staff Accountant to support their fast-paced startup environment, offering competitive compensation and a positive work culture. The role involves accounting operations, month-end close processes, and ad-hoc projects, with opportunities for growth in a diverse, innovative company.

Market Development Representative - Dental Software

Company: Henry Schein One

Location: USA

Posted Dec 18, 2025

This job posting describes a Market Development Representative role with responsibilities including generating sales opportunities, using CRM tools, and meeting call targets. It highlights competitive compensation, benefits, and company reputation, while noting location restrictions for hiring.

Sales Operations Program Manager

Company: D-Wave Quantum

Location: USA

Posted Dec 18, 2025

This job description outlines a Sales Operations Program Manager role focused on optimizing sales processes, ensuring data accuracy, and supporting QTC workflows. The position requires collaboration with cross-functional teams, strong analytical skills, and a passion for continuous improvement. The company emphasizes innovation, customer-centricity, and a culture of accountability.

Digital Health Solutions Project Manager (Lab Informatics)

Company: Abbott

Location: USA

Posted Dec 18, 2025

Abbott promotes itself as a global healthcare leader offering innovative solutions and comprehensive employee benefits. The job emphasizes impactful projects, career growth, and a supportive work environment with competitive compensation and development opportunities.

Senior IT Project Manager - IT Generalist

Company: Webflow

Location: USA

Posted Dec 18, 2025

Webflow seeks a Senior IT Project Manager to lead cross-functional initiatives, emphasizing innovation, collaboration, and operational excellence. The role offers competitive compensation, equity, comprehensive benefits, and a remote-first work environment with a focus on trust, creativity, and equity.

Sr. Analytics Consultant (Power BI)

Company: phData

Location: Latin America

Posted Dec 18, 2025

phData, a dynamic data leader, seeks consultants with expertise in data analytics and visualization. They offer a remote-first environment, competitive benefits, and opportunities for growth.

Engineer - Full Stack (Revenue Zone)

Company: Zapier

Location: North America

Posted Dec 18, 2025

Zapier is hiring a Full Stack Engineer to enhance customer experiences through AI collaboration, emphasizing innovation, diversity, and inclusive practices.

Growth Marketing Lead

Company: Allium

Location: USA

Posted Dec 18, 2025

Allium addresses blockchain data challenges by providing scalable solutions for accessing and analyzing blockchain information, positioning itself as a pioneer in organizing public blockchain data similar to Bloomberg and Google's approaches.

Forward Deployed Data Scientist

Company: Hightouch

Location: North America

Posted Dec 18, 2025

This job description outlines a Forward Deployed Data Scientist role focused on AI Decisioning and cross-functional collaboration. The position requires deep analytical skills, customer-facing work, and expertise in data analysis tools. The company emphasizes impact, growth potential, and a customer-first approach with a competitive salary range.

B2B Lifecycle Marketing Manager

Company: Green Dot Corporation

Location: USA

Posted Dec 18, 2025

Green Dot seeks a B2B Lifecycle Marketing Manager to drive engagement through automation, with a focus on remote work and compliance. The role offers competitive pay and collaboration across teams.

Sr. Manager - Enterprise Sales

Company: Zapier

Location: North America

Posted Dec 18, 2025

Zapier is hiring a Sr Sales Manager for their Enterprise Sales team, focusing on AI orchestration and remote work. They emphasize diversity, inclusion, and a collaborative approach with AI tools.

Software Engineer–DevSecOps (DevSecOps)

Company: Boeing

Location: USA

Posted Dec 18, 2025

This job posting seeks a Software Product Manager Virtual for Boeing's Software Factory PMO team with responsibilities including tool development, risk management, and stakeholder engagement. The role offers competitive pay, benefits, and remote work flexibility, but requires specific technical skills and a US security clearance.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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