Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
Package Consultant-SAP Cloud Integration
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This role involves working with clients to implement SAP solutions using IBM's technologies, requiring expertise in SAP integration and cloud platforms. The position emphasizes collaboration, innovation, and delivering value through technical expertise and strategic partnerships.
Brand Technical Specialist– Entry Level Sales Program 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM's Brand Technical Specialist role emphasizes collaboration, technical expertise, and career growth, offering opportunities to solve complex challenges and drive digital transformation.
Process Delivery Specialist
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 09, 2025
The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities for career growth. It highlights responsibilities like master data management, adherence to regulations, and required skills such as accounting software proficiency and attention to detail.
Subk-C Backup Administrator
Company: IBM
Location: Hampton, US
Posted Dec 09, 2025
This job description outlines a Veritas NetBackup Administrator role requiring expertise in backup environments, ITIL practices, and DoD clearance. Responsibilities include managing complex systems, troubleshooting, and maintaining compliance, with emphasis on high availability and disaster recovery.
PROCESS DELIVERY SPECIALIST-LEAD TO CASH
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This role involves collaborating with global clients to accelerate digital transformation using AI and agile methods. Responsibilities include managing Accounts Receivable processes, ensuring accuracy, and meeting SLAs. Required experience includes 24+ years in Order to Cash with expertise in cash application automation.
Package Consultant-SAP HANA SCM PP
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a senior SAP Consultant role at IBM Consulting, emphasizing collaboration with global clients, technical expertise in SAP solutions, and opportunities for career growth through innovative projects and cross-functional teamwork.
Java Full Stack developer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This role involves working with clients on hybrid cloud and AI projects, requiring expertise in Java, Spring Boot, and other technologies. It offers opportunities to innovate and solve complex problems through strategic collaboration and technical expertise.
Technical Support Professional - SAN support
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
The text describes the role of an IBM Remote Technical Support engineer, outlining responsibilities such as problem resolution, customer communication, and adherence to SLAs. It emphasizes structured processes, technical expertise, and customer satisfaction while detailing required skills and work schedules.
Digital Professional - CONTRACTOR CONVERSION
Company: IBM
Location: SÃO PAULO, BR
Posted Dec 09, 2025
This text describes a Web Developer role at IBM, outlining responsibilities such as creating web pages, collaborating with teams, and required technical skills. It emphasizes strategic planning, content management, and SEO while detailing educational qualifications and preferred experience.
Customer Success Manager Architect (Campus)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This role involves helping clients maximize IBM product value through strategic advisory and collaboration, offering career growth and impactful work in a supportive environment.
Software Developer - L3 Engineer
Company: IBM
Location: Mulhuddart, IE
Posted Dec 09, 2025
This job description outlines a role requiring advanced technical expertise in software development and support, with responsibilities including troubleshooting complex issues, collaborating with cross-functional teams, and mentoring junior engineers. The position emphasizes strong analytical skills, proficiency in specific technologies, and experience with Agile methodologies.
AI Specialist – Entry Level Sales Program 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM's AI Specialist role focuses on collaborative innovation, client-centric AI solutions, and career growth through technology and teamwork.