Customer Satisfaction Jobs
The surge of digital‑first brands and the rise of AI‑driven support tools are reshaping Customer Satisfaction. Companies now rely on real‑time data to anticipate issues, and the demand for professionals who can turn feedback into action has hit an all‑time high. With 2131 roles open, the market rewards those who blend empathy with analytics.
Customer Satisfaction teams span multiple titles. A Customer Success Manager nurtures long‑term relationships; a Support Engineer troubleshoots high‑impact incidents; a CX Analyst dives into CSAT and NPS dashboards; an Onboarding Specialist guides new users through first‑time experiences; and an Escalation Manager resolves complex disputes. Each role requires strong communication, data literacy, and a passion for continuous improvement.
Transparent salaries give CX professionals a clear view of how their impact translates into pay. When pay is disclosed upfront, teams can align compensation with metrics like churn reduction or CSAT improvement, fostering trust and reducing turnover. For job seekers, salary visibility helps prioritize roles that reward the skills they bring.
Practice Engineer
Company: GitLab
Location: USA
Posted Dec 18, 2025
This role involves building platforms and tools for customer success, collaborating with stakeholders, and developing integrations. It requires expertise in programming, DevOps, and cloud technologies.
2026 Intern – IBM Product Marketing (Austin, TX)
Company: IBM
Location: Austin, US
Posted Dec 18, 2025
This internship at IBM offers opportunities to work on innovative projects in hybrid cloud and AI, with a focus on collaboration, creativity, and impactful marketing strategies. The role includes mentorship, leadership exposure, and a chance to showcase work to senior leaders.
Customer Support Engineer
Company: Snowplow Analytics
Location: Remote
Posted Dec 18, 2025
Snowplow seeks a Customer Support Engineer in Colombia, offering remote work, AI tech engagement, and a competitive package. The role involves technical support, problem-solving, and working with global teams. Benefits include flexible hours, home office equipment, and career growth opportunities in a mission-critical role.
People Coordinator
Company: IBM
Location: Pune, IN
Posted Dec 18, 2025
This job description outlines the role of a People Coordinator supporting global HR functions and AI automation initiatives. The position requires 2+ years of HR operations experience, strong analytical skills, and proficiency with HR systems. Responsibilities include providing end-to-end HR support, managing HR tickets, and collaborating with vendors. Preferred qualifications include experience with AI tools and digital HR platforms.
Enterprise Account Executive
Company: ElevenLabs
Location: Remote
Posted Dec 18, 2025
ElevenLabs is a leading audio AI company with significant growth and innovative offerings. They seek an Enterprise Account Executive to drive expansion, emphasizing impact and AI-driven solutions.
Analista de crédito junior
Company: IBM
Location: Bogota, CO
Posted Dec 18, 2025
The text describes a career in IBM Consulting emphasizing long-term client relationships, collaboration, and innovative solutions. It outlines responsibilities in credit management, including document processing, compliance, and customer support, while highlighting required skills and growth opportunities in a dynamic financial environment.
Director IT & Security
Company: HighlightTA
Location: Toronto
Posted Dec 18, 2025
Q4's platform helps companies manage investors and drive valuations. They seek a Director IT & Security with expertise in cloud security and compliance. The role involves leading security operations and fostering innovation through diverse teams.
Group Manager- Transition
Company: IBM
Location: BANGALORE, IN
Posted Dec 18, 2025
This text describes a career opportunity at IBM Consulting focusing on global client collaboration, digital transformation, and innovation through agile methodologies and AI. It emphasizes career growth, strategic partnerships, and impactful work across industries.
Mobile Engineer - Digital Identity
Company: Spruce
Location: USA
Posted Dec 18, 2025
SpruceID seeks a Mobile Engineer to develop secure digital identity solutions for governments and enterprises. The role involves Flutter development, security standards, and collaboration with public sector partners. Compensation ranges from $120k to $200k.
Engineering Manager - Mobile Platform
Company: Platform Science
Location: USA
Posted Dec 18, 2025
Platform Science is seeking an Engineering Manager to lead their mission-critical Driver Framework Team, focusing on developing scalable Android solutions for transportation. The role involves managing a team, driving technical strategy, and collaborating with cross-functional teams. The company emphasizes innovation, diversity, and employee growth, offering competitive benefits and a collaborative work environment.
Growth Account Director
Company: Grafana Labs
Location: USA
Posted Dec 18, 2025
Grafana Labs seeks a Growth Account Director with 5+ years in infrastructure sales, focusing on expanding client relationships and meeting sales targets. The role includes Salesforce expertise and offers competitive compensation with RSUs.
Apptio - Digital Sales Specialist
Company: IBM
Location: Austin, US
Posted Dec 18, 2025
The text promotes IBM's Global Sales role, emphasizing collaboration, innovation, career growth opportunities, and the impact of solving complex business challenges. It highlights required skills and the potential for professional development in a dynamic environment.