Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
PROCESS DELIVERY SPECIALIST-RECORD TO REPORT
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a Senior Process Analyst role at IBM Consulting, emphasizing global client collaboration, digital transformation, and career growth opportunities. It outlines responsibilities in financial accounting, risk management, and technology integration, while promoting a culture of innovation and continuous learning.
Hardware Test Engineer Intern
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The internship offers opportunities to work on cutting-edge hardware testing and collaboration with engineering teams, requiring technical skills and education in relevant fields.
Apptio_Field Marketing Manager
Company: IBM
Location: Chiyoda, JP
Posted Dec 09, 2025
This job description outlines the role of a Field Marketing Manager at Apptio, emphasizing cultural values like openness and customer focus. The position requires experience in B2B marketing, event management, and collaboration with cross-functional teams. It highlights both required and preferred qualifications while showcasing opportunities for growth in the Japanese market.
Entry Level Product Manager 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes an Offering Manager role at IBM, emphasizing innovation, cross-functional collaboration, and technology-driven problem-solving. It highlights responsibilities like product strategy, market leadership, and teamwork, while showcasing the company's passion for impactful solutions. The role requires entrepreneurial skills and expertise in cloud computing, with a focus on delivering high-quality products.
SAP EAM Field Service Package Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a lead SAP consultant role at IBM Consulting, requiring expertise in SAP Enterprise Asset Management and Supply Chain Management, with emphasis on project delivery, team leadership, and technical skills. The position demands extensive implementation experience, problem-solving abilities, and strong communication skills.
Software Engineer Keycloak Core Clients
Company: IBM
Location: Mulhuddart, IE
Posted Dec 09, 2025
IBM offers career opportunities in AI and cloud-native solutions, focusing on innovation and growth. The role involves advancing Keycloak's security features and collaborating on open-source projects.
Accounts Receivables Professionals
Company: IBM
Location: Naga City, PH
Posted Dec 09, 2025
IBM seeks an Order to Cash Practitioner to handle customer orders, credit management, and billing. The role involves collaboration, problem-solving, and contributing to innovative projects in a dynamic environment.
Entry Level Technical Support Professional
Company: IBM
Location: Bellevue, US
Posted Dec 09, 2025
This job description outlines a Technical Support Professional role at Apptio, requiring advanced technical skills, customer relationship management, and collaboration with engineering teams. It emphasizes problem-solving, cloud platform expertise, and strong organizational abilities while detailing educational and technical qualifications.
Delivery Consultant, GDPS
Company: IBM
Location: RESEARCH TRIANGLE PARK, US
Posted Dec 09, 2025
The text describes a career opportunity at IBM Technology Expert Labs, emphasizing worldclass services, collaborative culture, and positive impact. It outlines responsibilities involving client engagements, technical expertise, and travel requirements, while highlighting growth potential and experiential learning environments.
System Services Representative San Jose CA
Company: IBM
Location: San Jose, US
Posted Dec 09, 2025
This job posting describes a Systems Services Representative role requiring technical support for IBM and multi-vendor systems, with responsibilities including installation, maintenance, and client interface management. The position demands a high school diploma, background verification, and flexible scheduling for occasional overtime.
Package Consultant-SAP Cloud Integration
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, technical expertise in SAP solutions, and opportunities for professional growth. It highlights roles in strategic solution leadership, customer success, and integration technologies while outlining required and preferred qualifications.
Customer Solutions Engineer
Company: IBM
Location: Bellevue, US
Posted Dec 09, 2025
IBM's entry-level software developer role offers growth opportunities, collaboration with mentors, and impactful projects. The position emphasizes technical development, automation, and cross-functional teamwork while providing exposure to enterprise challenges and industry-leading platforms.