Customer Satisfaction Jobs
The surge of digital‑first brands and the rise of AI‑driven support tools are reshaping Customer Satisfaction. Companies now rely on real‑time data to anticipate issues, and the demand for professionals who can turn feedback into action has hit an all‑time high. With 2131 roles open, the market rewards those who blend empathy with analytics.
Customer Satisfaction teams span multiple titles. A Customer Success Manager nurtures long‑term relationships; a Support Engineer troubleshoots high‑impact incidents; a CX Analyst dives into CSAT and NPS dashboards; an Onboarding Specialist guides new users through first‑time experiences; and an Escalation Manager resolves complex disputes. Each role requires strong communication, data literacy, and a passion for continuous improvement.
Transparent salaries give CX professionals a clear view of how their impact translates into pay. When pay is disclosed upfront, teams can align compensation with metrics like churn reduction or CSAT improvement, fostering trust and reducing turnover. For job seekers, salary visibility helps prioritize roles that reward the skills they bring.
Associate Product Marketing Manager - EMS
Company: Finalsite
Location: USA
Posted Dec 16, 2025
Finalsite's job posting outlines a remote Associate Product Marketing Manager role focused on driving product strategies, cross-functional collaboration, and customer engagement. The position emphasizes strategic marketing, sales enablement, and alignment with product roadmaps while highlighting the company's commitment to diversity and remote work opportunities.
Senior Product Manager - Outage Management
Company: Kraken
Location: USA
Posted Dec 16, 2025
Kraken is seeking a Senior Product Manager to innovate outage management systems and enhance customer experiences in sustainable energy. The role involves shaping AI-powered solutions for utilities, collaborating across teams, and driving impactful outcomes. The company emphasizes work-life balance, equity, and a mission to transform global energy systems.
VP Product Platform
Company: Masabi
Location: Canada
Posted Dec 16, 2025
Masabi is revolutionizing fare payment systems globally with innovative platforms used in over 250 locations. The company seeks a VP Product Platform to scale their technology for enterprise-grade transit solutions, emphasizing innovation, commercial impact, and a collaborative culture focused on urban mobility and accessibility.
Sr. Manager, Sales - PubSec
Company: Twilio
Location: USA
Posted Dec 16, 2025
This role involves leading Twilio's public sector sales team to drive revenue and social impact, requiring strategic leadership and technical expertise. Compensation ranges from $155k to $216k based on location.
Litigated Claims Consultant | Public Entity
Company: Sedgwick
Location: USA
Posted Dec 16, 2025
Sedgwick promotes a positive work environment with opportunities for career growth, flexibility, and professional development. The job emphasizes a caring culture, work-life balance, and recognition as a top workplace. It highlights responsibilities in handling complex claims and collaborating with teams to achieve satisfactory resolutions.
Associate Product Marketing Manager - Comms
Company: Finalsite
Location: USA
Posted Dec 16, 2025
Finalsite, a K12 school platform, seeks an Associate Product Marketing Manager for remote roles. The position involves driving product strategies, creating marketing materials, and collaborating across teams. The company emphasizes remote work and diversity.
Software Engineer I
Company: SpryPoint
Location: Canada
Posted Dec 16, 2025
SpryPoint, a fast-growing utility tech company, offers innovative solutions and a dynamic work environment. They seek Software Developers to join their team, emphasizing collaboration, growth, and competitive benefits.
Sales Development Representative (Outbound)
Company: Hostaway
Location: UK
Posted Dec 16, 2025
Hostaway, a successful SaaS startup, seeks a remote Sales Development Representative in the UK. The role offers competitive pay, equity, and growth opportunities in a dynamic, remote-friendly environment.
Senior Machine Learning Engineer - AI Platform Enablement
Company: Canva
Location: Australia
Posted Dec 16, 2025
This job description highlights a flexible remote role at Canva with opportunities to work on AI innovation, collaborate with global teams, and contribute to impactful projects. The company emphasizes flexibility, equity, and a supportive work environment with benefits like parental leave and wellness allowances.
Senior Security Consultant - Risk
Company: GuidePoint Security
Location: USA
Posted Dec 16, 2025
This job posting highlights a Senior Security Consultant role at GuidePoint Security, emphasizing contributions to cybersecurity risk management, project delivery, and practice growth. The position requires expertise in risk assessments, GRC tools, and industry frameworks, with opportunities for mentorship and professional development.
AWS Solution Architect
Company: Capstone Integrated Solutions
Location: USA
Posted Dec 16, 2025
This job posting highlights a role as an AWS Solution Architect at Capstone Integrated Solutions, emphasizing design and implementation of secure AWS environments. The position requires expertise in multiaccount strategies, cloud governance, and collaboration with AWS Professional Services. The company promotes a customer-focused culture with opportunities for growth, remote work, and professional development.
Analytics Project Manager
Company: Blackbaud
Location: India
Posted Dec 16, 2025
This text describes a Project Manager role at Blackbaud, outlining responsibilities such as project management, client care, and cross-functional collaboration. It highlights required experience, including Salesforce skills and a focus on customer satisfaction, while emphasizing the company's commitment to inclusive hiring practices and flexible work arrangements.