Customer Satisfaction Jobs
802,276 open positions · Updated daily
Customer Satisfaction careers are booming as companies invest in digital support to retain and grow customers. The shift to omnichannel engagement—email, chat, social, and in‑app—drives demand for skilled professionals who can manage complex workflows and deliver real‑time solutions. With 2131 open positions, the field offers more opportunities than ever, especially in tech, SaaS, fintech, and e‑commerce.
Roles range from Customer Success Manager and Support Specialist to Technical Support Engineer, Escalation Manager, and Customer Experience Analyst. Typical responsibilities include onboarding new users, troubleshooting issues, driving product adoption, analyzing CSAT and NPS data, and collaborating with product teams to shape feature roadmaps.
Salary transparency is crucial for Customer Satisfaction professionals because it levels the playing field in a role that directly influences revenue. Knowing exact pay bands for a Zendesk Certified Support Specialist or a Gainsight‑trained Success Manager allows workers to negotiate confidently, track parity across markets, and make informed decisions about skill development and career moves.
SAP Defense & Security lead Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job posting seeks an SAP Defense & Security Lead Consultant with expertise in implementing SAP solutions for defense and security clients. The role involves requirement analysis, solution design, project management, testing, bug resolution, training, and stakeholder management. Requirements include a NATO passport, security clearance, SAP IS DampS experience, ABAP skills, and cybersecurity knowledge.
Oracle Cloud Projects & Grants (PPM) Lead
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a job role in IBM Consulting focused on Oracle ERP Cloud project management, requiring expertise in hybrid cloud and AI solutions. It outlines responsibilities like configuring systems, conducting gap analysis, and leading client workshops, while emphasizing collaboration with global clients and adherence to project timelines.
Sales Development Representative South Europe
Company: IBM
Location: MADRID, ES
Posted Dec 09, 2025
This job description highlights opportunities to contribute to IBM's cloud solutions, collaborate with teams, and grow within a supportive environment. It emphasizes career development, technical expertise, and a focus on customer success through innovative technologies.
Field CTO
Company: IBM
Location: Riyadh, SA
Posted Dec 09, 2025
This role emphasizes collaboration, innovation, and leadership in IBM's cloud solutions, offering opportunities to influence strategic directions and drive customer success through technical expertise and thought leadership.
PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines an HR Practitioner role at IBM Consulting, emphasizing career growth, collaboration with global clients, and opportunities for professional development. The position involves managing learning administration tasks, supporting employees, and working within a supportive culture that values innovation and long-term growth.
Product Manager
Company: IBM
Location: Markham, CA
Posted Dec 09, 2025
Turbonomic's automation platform helps IT organizations improve efficiency by ensuring optimal resource allocation and policy compliance. The company seeks product managers with expertise in cloud and DevOps to drive innovation and meet stakeholder needs through strategic execution and data-driven decisions.
Product Manager – ESG Data Platform
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job posting outlines a Product Manager role at Envizi focused on ESG data platform development. The position requires 10+ years of technical product management experience, expertise in data tools like PowerBI and SQL, and knowledge of ESG frameworks. Responsibilities include product lifecycle management, cross-functional collaboration, and delivering scalable solutions for sustainability reporting.
Application Developer - IT Service Management
Company: IBM
Location: Calgary, CA
Posted Dec 09, 2025
This role involves collaborating with clients on IBM technology solutions, emphasizing technical expertise and agile methodologies. It requires ServiceNow experience and leadership skills, offering opportunities to innovate and solve business challenges through strategic partnerships.
Software Developer FileNet
Company: IBM
Location: Mulhuddart, IE
Posted Dec 09, 2025
IBM seeks an innovative Software Developer with expertise in AI and cloud technologies to contribute to next-generation product features. The role emphasizes collaboration, problem-solving, and delivering cutting-edge solutions in a dynamic environment.
Product Management Intern - IBM Storage 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text highlights IBM's role in providing hybrid cloud infrastructure solutions and emphasizes a growth-minded culture focused on innovation and collaboration. It outlines job responsibilities involving market research, customer analysis, and product development, while detailing required education and technical skills for the position.
Senior Java Engineer
Company: IBM
Location: Cheltenham, GB
Posted Dec 09, 2025
This job description highlights opportunities to work on innovative projects, collaborate with global clients, and contribute to hybrid cloud and AI advancements. It emphasizes career growth, technical expertise, and a supportive work environment with agile methodologies and cross-functional teamwork.
Customer Success Manager - Intern
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a Customer Success Manager role at IBM focused on helping clients maximize value from IBM products, collaborating with transformative enterprises, and driving technological adoption through technical expertise and consultative skills. The position emphasizes career growth, impactful work, and a supportive team environment.