Customer Service Jobs in Chicago, IL

61,742 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Insurance Agent

Company: COUNTRY Financial

Location: Belvidere, IL

Posted Jan 24, 2025

Member Frontline Cashier

Company: Walmart

Location: Marion, IL

Posted Jan 24, 2025

Sam's Club is seeking friendly, multi-tasking individuals to join their team as Member Frontline Cashier Associates. These associates play a crucial role in member satisfaction by greeting, assisting with purchases, maintaining a clean area, and providing exceptional customer service. The job involves fast-paced environments, especially during peak times, and requires standing for long periods. Rewards include competitive pay, performance-based bonuses, and comprehensive benefits such as health coverage, 401(k), and paid time off. The position also offers opportunities for career growth and development through Live Better U, a company-paid education benefit program.

Planning and Inventory Manager

Company:

Location: Mundelein, IL

Posted Jan 24, 2025

Uline, a family-owned company and North America's leading distributor of shipping, industrial, and packaging materials, is seeking a Planning and Inventory Manager. The role involves overseeing an inventory team to ensure 'always in-stock' customer promise, managing day-to-day operations of Demand Planners and Buyers, determining inventory levels, and maintaining strong vendor relationships. The position offers comprehensive benefits including medical, dental, vision and life insurance, 401(k) with employer match, bonus programs, paid holidays, and generous paid time off. Uline also provides employee perks like an on-site café, fitness center, walking trails, and a tuition assistance program.

Customer Support Specialist

Company: Addison Group

Location: Schaumburg, IL

Posted Jan 24, 2025

Insurance Agent

Company: COUNTRY Financial

Location: Elgin, IL

Posted Jan 24, 2025

Customer Service Representative - $14/hr

Company: Addison Group

Location: Chicago, IL

Posted Jan 24, 2025

A well-known Chicagoland institution is seeking a Customer Service Agent for a growth opportunity in a positive work environment. The role involves developing customer relationships, managing client files, preparing invoicing, and interfacing with multiple departments. Requirements include proven experience in a team-oriented environment, at least two years of customer-facing experience, and proficiency in Microsoft Office. Benefits include high salaries, medical, dental, vision insurance, 401K, and monetary bonuses. Addison Administrative & HR offers permanent employment options, professional development, and direct connections with hiring managers from renowned organizations.

Freezer, Cooler and Deli Stocker Associate

Company: Walmart

Location: Hickory Hills, IL

Posted Jan 24, 2025

Sam's Club is seeking a freezer, cooler, and deli stocker. The role involves stocking shelves, maintaining cleanliness, ensuring product quality, and providing excellent customer service. The successful candidate will prioritize member satisfaction, be a problem solver, and adapt well to changes. Benefits include competitive pay, health benefits, 401(k), and various other perks. The position is primarily part-time, but full-time inquiries can be made directly at the club.

Merchandise and Stocking Associate

Company: Walmart

Location: Tinley Park, IL

Posted Jan 24, 2025

The job posting for a Merchandising & Stocking Associate at Sam's Club emphasizes a fast-paced, physically demanding role. The associate will be responsible for tasks such as moving inventory, unloading trucks, fulfilling club pick-up orders, and assisting members. Key responsibilities include maintaining a clean, organized store, ensuring product quality, and providing excellent member service. The role offers competitive pay, performance-based bonuses, and a range of benefits including health, financial, and time-off benefits. The job requires thriving in fast-paced environments, prioritizing member satisfaction, and being comfortable with change.

Healthcare Recruiter

Company: Addison Group

Location: Chicago, IL

Posted Jan 24, 2025

Maintenance Custodian Associate

Company: Walmart

Location: Oak Park, IL

Posted Jan 24, 2025

Sam's Club is seeking a Maintenance Associate to ensure a clean, safe, and positive environment for members and associates. The role involves maintaining parking lots, clean restrooms, and floors, working in fast-paced environments, and adapting to different work scenarios. The associate will also ensure a safe and clean environment by performing maintenance tasks, responding to spills, and operating floor scrubbers. Sam's Club offers competitive pay, performance-based bonuses, and a range of benefits including health, financial, and paid time off benefits. The job requires being on feet for entire shifts and working in physically demanding environments.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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