Customer Service Jobs in Chicago, IL

61,742 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Merchandise and Stocking Associate

Company: Walmart

Location: Springfield, IL

Posted Jan 24, 2025

The job posting for a Merchandising & Stocking Associate at Sam's Club emphasizes a fast-paced, physically demanding role. The associate will work on their feet, moving inventory, unloading trucks, and stocking shelves. They will serve as a 'mini tour guide' for members, helping them find products. The role requires adaptability, problem-solving skills, and the ability to lift heavy objects. The position offers competitive pay, performance-based bonuses, and comprehensive benefits including health, financial, and time-off benefits. Sam's Club also provides education benefits through Live Better U.

Management Trainee Internship (Summer '25) - Elmhurst, IL

Company: Enterprise Mobility

Location: Villa Park, IL

Posted Jan 24, 2025

The Enterprise Management Internship offers university/college students a chance to gain valuable business and leadership skills through real-world professional experience. Paid interns learn to run a successful business, acquire marketable skills in management, and work alongside peers in a team-based environment. The internship, running from May to August 2025, involves diverse tasks such as managing a fleet of vehicles, customer service, marketing strategies, and building relationships. Eligible candidates must be at least 18, enrolled in a bachelor's degree program, have sales, leadership, and customer service experience, a valid driver's license, and U.S. work authorization.

Director Product Management - Acquisition Marketing Technology

Company: Discover

Location: Riverwoods, IL

Posted Jan 23, 2025

Discover is seeking a MarTech Product Leader to lead the strategy, roadmap, implementation, and management of enterprise marketing technology products and platforms. The role involves building strong partnerships with marketing, analytics, and engineering organizations to deliver AdTech/MarTech capabilities. The ideal candidate will have 8+ years of product development experience, a deep understanding of AdTech/MarTech, and strong leadership skills. The position offers a competitive salary range between $177,500.00 to $270,300.00, along with comprehensive benefits.

Sr. Warehouse Driver

Company: Sunrun

Location: Park Ridge, IL

Posted Jan 24, 2025

Sunrun is seeking a dedicated and experienced warehouse and delivery professional. The role involves restocking trucks, fulfilling installer orders, and staging project materials. The candidate must have 4+ years of driving experience with cargo vans and box trucks, and 1+ year of warehouse experience. Key responsibilities include coordinating with the Branch Leadership Team for material delivery plans, conducting safety checks, loading and unloading vehicles, and maintaining accurate records. The ideal candidate should be forklift certified, have experience with warehouse inventory management, and demonstrate efficiency and cost-saving skills. Sunrun offers competitive compensation, benefits, and a commitment to diversity, inclusion, and belonging.

Contract Administrator

Company: Addison Group

Location: Chicago, IL

Posted Jan 24, 2025

A Paralegal position is available in Oak Brook Terrace. The role involves preparing various legal agreements, ensuring compliance with firm policies, and managing tasks independently. The ideal candidate should have experience with service agreements, SaaS agreements, and software license agreements. They must be well-organized, detail-oriented, and proficient in Microsoft Office Suite. Familiarity with Kanbanize project management software and paralegal certification is a plus. The company, Addison Group, is known for its people-over-process approach and commitment to employee growth.

Insurance Agent

Company: COUNTRY Financial

Location: Danville, IL

Posted Jan 24, 2025

Equipment Maintenance Technician

Company: Jabil

Location: Schaumburg, IL

Posted Jan 23, 2025

Jabil, a global leader in engineering, manufacturing, and supply chain solutions, is seeking an experienced Electro-Mechanical Equipment Technician. The role involves troubleshooting, repairing, and maintaining manufacturing equipment, as well as performing preventive maintenance and calibrations. The ideal candidate should have an Associates degree in electronics, 5-8 years of experience in a manufacturing environment, and knowledge of electro-mechanical equipment, safety practices, and specialized maintenance tracking programs. Jabil offers competitive compensation, benefits, and opportunities for career growth.

Insurance Agent

Company: COUNTRY Financial

Location: Tinley Park, IL

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages