Customer Service Jobs in Chicago, IL

61,742 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Pharmacy Intern

Company: CVS Health

Location: Bloomington, IL

Posted Jan 23, 2025

Program Specialist at South Loop KinderCare

Company: KinderCare Learning Companies

Location: Chicago, IL

Posted Jan 23, 2025

KinderCare Learning Companies, the first early childhood education provider to receive the Gallup Exceptional Workplace Award, is seeking a Program Specialist. This role involves ensuring the world-class curriculum is implemented correctly, spending 75% of time in the classroom, mentoring teachers, partnering with parents, training staff, and supporting center goals. The company offers comprehensive benefits, including discounted child care, medical/dental/vision coverage, mental health support, wellness programs, and more. KinderCare operates in over 2,000 sites across 40 states, committed to providing high-quality child care for all families.

Route Driver

Company: Sodexo

Location: Rolling Meadows, IL

Posted Jan 23, 2025

Sodexo is seeking a full-time Route Driver in Chicago, offering a pay range of $14 per hour. The role involves delivering goods, materials, and passengers, and may include general warehouse duties. Successful candidates should have 0-2 years of transportation experience, a valid driver's license, and be team-oriented, adaptable, reliable, and safety-conscious. Sodexo provides a flexible work environment, training opportunities, and comprehensive benefits including paid time off, medical, dental, vision, tuition reimbursement, and more. The company values diversity and inclusion, fostering an environment where all employees are respected and valued.

Maintenance Utility Technician - Entry Level

Company: Kohl's

Location: Ottawa, IL

Posted Jan 23, 2025

The job posting is for a Utility Technician role at Kohl's, working Monday through Friday from 4p to 2a. The role involves maintaining and repairing equipment and machinery, monitoring and stocking as needed, completing daily cleaning checklists, performing diagnostics, troubleshooting, and operating power equipment. Additional responsibilities include assisting with repairs, preventative maintenance, and minor projects, as well as handling tasks like painting, changing light bulbs, and removing trash. The required skills include basic mechanical aptitude. Kohl's offers a range of benefits including work-life balance, health & wellness programs, savings & retirement benefits, insurance programs, and assistance for life events. The pay range is $18.05 - $23.45.

Senior Industry Executive

Company: TransUnion

Location: Chicago, IL

Posted Jan 23, 2025

Food Service Worker

Company: Aramark

Location: Peoria, IL

Posted Jan 23, 2025

Spring Coiling Engineer

Company: Flex

Location: Mundelein, IL

Posted Jan 23, 2025

Flex, a diversified manufacturing partner, is seeking a Process Engineer - Spring Coiling for their Libertyville, IL location. The role involves planning, directing, and coordinating Spring Coiling manufacturing processes, ensuring flawless, safe, and compliant operation of coiling lines. The engineer will participate in requirement definition, design reviews, and development of training plans. They will also contribute to validation approach, understand manufacturing equipment concepts, and design manufacturing processes within budgetary parameters. The ideal candidate will have hands-on training in metal engineering/spring coiling manufacturing, 5+ years of experience in spring coil manufacturing, and experience working with equipment suppliers and vendors.

Full Time Nurse Practitioner Louisville, KY - Relocation Assistance Available

Company: Kroger

Location: Chicago, IL

Posted Jan 23, 2025

The Little Clinic is seeking a qualified healthcare professional for a role that involves delivering high-quality medical care, maintaining company metrics, participating in peer reviews, and ensuring a safe, quality-based healthcare environment. The role requires collaboration with regional management, inventory management, and adherence to HIPAA regulations. The ideal candidate should have a Master's in Nursing or Bachelor's in Physician Assistant, 1 year of healthcare experience, and relevant certifications. They should also possess excellent communication skills, strong computer skills, and the ability to work independently or as part of a team. The Little Clinic offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Sr. Analyst - DDAT FP&A

Company: CVS Health

Location: Springfield, IL

Posted Jan 23, 2025

CVS Health is seeking a Senior Financial Analyst for its Pharmacy Services (PS) DDAT Finance Organization. The role involves managing, planning, and reporting on PS DDAT expenses, working cross-functionally with various teams. Key responsibilities include performing month-end journal entries, developing financial models, maintaining FTE rosters, and conducting monthly financial analyses. The ideal candidate should have 3+ years of FP&A experience, proficiency in Excel and Clarity PM, and strong communication skills. The role offers a competitive pay range and comprehensive benefits.

Associate General Counsel, Labor & Employment - Investigations

Company: Meta

Location: Chicago, IL

Posted Jan 23, 2025

Meta is hiring an experienced employment attorney for the role of Associate General Counsel, Labor & Employment - Investigations. The ideal candidate should have expertise in internal investigations, strong communication skills, and business judgment. The position involves advising on investigations, building relationships with stakeholders, recommending remedial actions, and participating in close-out meetings. Minimum qualifications include a J.D. degree, active US state bar membership, 8+ years of legal experience, and knowledge of labor and employment laws. Meta offers a competitive salary, bonus, equity, and benefits package.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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