Customer Service Jobs in Chicago, IL

61,742 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Custodial Services Worker- McCormick Place

Company: Aramark

Location: Chicago, IL

Posted Jan 23, 2025

Aramark is seeking a self-motivated Custodial Services worker to maintain cleanliness and safety in their operations. The role involves adhering to safety procedures, cleaning assigned areas to high standards, and reporting maintenance issues. Previous experience in custodial work is preferred. Aramark offers competitive compensation, benefits including medical, dental, and retirement savings plans, and opportunities for career growth.

Staff Pharmacist FT

Company: CVS Health

Location: Upper Alton, IL

Posted Jan 23, 2025

CVS Health emphasizes a human-centric approach to healthcare, guided by the purpose of 'Bringing our heart to every moment of your health'. Staff Pharmacists play a crucial role in this mission, acting as role models, demonstrating genuine care, and setting high standards for the pharmacy team. They are responsible for managing patient health through safe and appropriate practices, overseeing pharmacy operations, and ensuring compliance with regulations. The role involves supporting positive patient experiences, proactively offering immunizations, managing inventory, and maintaining relevant clinical skills.

Sales Consultant

Company: CarMax

Location: Oakbrook, IL

Posted Jan 23, 2025

CarMax, a leading used car retailer, is seeking a sales consultant. The role involves assisting customers in finding suitable vehicles, guiding them through the purchasing process, and maintaining records. CarMax values honesty, transparency, and relationship-building. The company offers competitive wages, paid training, and opportunities for career growth. No prior auto sales experience is required. Benefits include sick time, vacation time, and holiday pay.

Internal Compliance Auditor

Company: TransUnion

Location: Chicago, IL

Posted Jan 23, 2025

Construction Safety Occupational Safety and Health Specialist

Company: Leidos

Location: Park Ridge, IL

Posted Jan 23, 2025

Leidos NISC program is recruiting for an Occupational Safety and Health Specialist based in Des Plaines, IL. The role involves overseeing safety programs, conducting hazard assessments, and developing abatement plans. The ideal candidate should have a Bachelor's or Master's degree in Occupational Health and Safety, relevant experience, and FAA security clearance. Preferred qualifications include FAA experience, military aviation background, and safety professional certifications. Leidos offers competitive benefits and a diverse, inclusive workplace.

Food Service Worker

Company: Aramark

Location: Sterling, IL

Posted Jan 23, 2025

Store Associate

Company: CVS Health

Location: McHenry, IL

Posted Jan 23, 2025

Pharmacy Intern

Company: CVS Health

Location: Edwardsville, IL

Posted Jan 23, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

Customer Service Representative

Company: TruGreen

Location: St. Charles, IL

Posted Jan 23, 2025

Shift Supervisor Trainee

Company: CVS Health

Location: Champaign, IL

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

Related Pages