Customer Service Jobs in Chicago, IL

61,742 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Driver I - West Chicago School District

Company: Aramark

Location: Wheaton, IL

Posted Jan 23, 2025

The Route Sales Driver position at Aramark involves driving a company vehicle to deliver goods and products to customers, maintaining accurate documentation, reporting daily sales and issues, and ensuring vehicle cleanliness and maintenance. The role requires a valid driver's license, previous driving experience, and strong interpersonal skills. Aramark values employee development and equal employment opportunities.

SME - Controls Engineering

Company: Flex

Location: Mundelein, IL

Posted Jan 23, 2025

Flex, a diversified manufacturing partner, seeks a SME - Controls Engineering for a medical device manufacturing plant in Libertyville, IL. The role involves leading controls improvements, troubleshooting high volume automated equipment, and assisting maintenance personnel. The ideal candidate holds a Bachelor's in Electrical Engineering with 10+ years of experience in industrial settings, proficient in B&R Controllers, Allen Bradley PLCs, and HMI. They should be skilled in RSLOGIX5000, Logix Designer, Factory Talk SE, Ignition, and Cognex. Experience with vision systems, Siemens PLC, and highly regulated industries is a plus. Flex offers comprehensive benefits, including medical, dental, vision, life insurance, 401k matching, PTO, tuition reimbursement, and employee discounts.

Target Security Specialist

Company: Target

Location: Oak Park, IL

Posted Jan 23, 2025

Veterinarian

Company: Banfield Pet Hospital

Location: Mount Prospect, IL

Posted Jan 23, 2025

Banfield, a leading general veterinary care practice in America, is seeking veterinarians to join their team. They offer a competitive salary range of $102,000 to $170,000 per year, plus production, with additional benefits including medical, dental, vision insurance, paid time off, 401(k) savings plan, and more. Banfield values work-life balance and provides opportunities for growth, leadership roles, and continuing education. They support diverse perspectives and cultures, and offer resources for mental health and pet wellness.

(USA) Lead Technician, Facility Services, Exterior Services

Company: Walmart

Location: Marion, IL

Posted Jan 23, 2025

Walmart is seeking a Lead Technician, Facility Services, Exterior Services. The role involves leading a team of exterior service technicians, ensuring exceptional service delivery and customer satisfaction. The ideal candidate should have a minimum of 2 years' experience in commercial landscaping/exterior building maintenance, proven leadership skills, and proficiency in utilizing technology. They should also be willing to perform landscaping tasks and have knowledge of planting, pruning techniques, and pest/disease management. Walmart offers competitive pay, performance-based bonus awards, and various benefits including health, financial, and paid time off benefits.

Teachers at Bowes Road KinderCare

Company: KinderCare Learning Companies

Location: Elgin, IL

Posted Jan 23, 2025

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They invest in teachers, providing them with a supportive environment, competitive benefits, and opportunities for career growth. The role of a Teacher involves implementing KinderCare's curriculum, creating a nurturing environment, partnering with parents, and supporting the center's success. The company values diversity and equal opportunities, and offers comprehensive benefits including discounted child care, health insurance, mental health support, and more.

Loan Officer

Company: Advia Credit Union

Location: Cary, IL

Posted Jan 23, 2025

Advia Credit Union is offering a Loan Officer position with a starting hourly wage of $20.96, plus an uncapped incentive opportunity based on individual performance. The role involves proactively identifying financial solutions for members, interacting with them both in person and via phone calls, and cross-selling various services and products. The position also includes counseling members on financial matters, performing lending functions, and maintaining a book of business. Advia offers comprehensive benefits including a 401k, paid holidays, time off, volunteer hours, and a wellness program. The credit union values bilingual employees, offering a premium for Spanish language proficiency. Advia is a fast-growing organization serving nearly 200,000 members with assets over $3 Billion, known for its commitment to community and employee well-being.

Teachers at Glen Ellyn KinderCare

Company: KinderCare Learning Companies

Location: Glen Ellyn, IL

Posted Jan 23, 2025

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They emphasize building confidence in kids, families, and the future. The company values its teachers, center staff, and field leaders, providing them with comprehensive benefits and opportunities for career growth. They operate in more than 2,000 sites and centers across 40 states, committed to providing high-quality child care to all families.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

Related Pages