Customer Service Jobs in Chicago, IL

61,742 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Comms - Senior Manager Supply Chain & NA Communications (Chicago, US)

Company: Suntory Global Spirits

Location: Chicago, IL

Posted Jan 23, 2025

Suntory Global Spirits, a leading premium spirits company, seeks a Senior Manager for Corporate Communications. The role, based in Chicago, involves developing and executing communications strategies for the company's largest commercial business in North America and its Global Supply Chain organization. The successful candidate will focus on internal communications, engaging hourly employees, and building the company's reputation externally. Key responsibilities include partnering with leaders across key functions, managing regional and functional town halls, and providing strategic oversight of content development for stakeholder events. The ideal candidate should have excellent communication skills, a global viewpoint, strong stakeholder management skills, and a minimum of 8-10 years of corporate communications experience. The role offers a competitive salary range of $115,000-$125,000, along with benefits and opportunities for remote work.

Maintenance and Reliability Leader

Company: Cargill

Location: Bloomington, IL

Posted Jan 23, 2025

Cargill, a global family company, is seeking a Maintenance and Reliability Leader for its specialty oilseed processing facility in Bloomington, IL. The role involves supervising and executing maintenance practices, developing preventive maintenance programs, coordinating with other plant functions, ensuring safety guidelines, resolving maintenance priorities, overseeing maintenance activities to minimize production disruption, leading and developing a team, and managing a zero-based Maintenance and Reliability budget. The ideal candidate will have a Bachelor's degree in a related field, minimum of four years of related work experience, experience managing tasks across multiple crafts, and preferably two years of supervisory experience, experience with SAP or other CMMS, and managing a budget. The expected salary is $110,000-$135,000 with potential for a discretionary incentive award. Full-time positions are eligible for a comprehensive benefits package.

Teachers at Plainfield KinderCare

Company: KinderCare Learning Companies

Location: Plainfield, IL

Posted Jan 23, 2025

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They emphasize building confidence in kids, families, and the future. The company values its teachers, center staff, and field leaders, providing them with comprehensive benefits and opportunities for career growth. They implement a curriculum tailored to each child's needs, fostering a safe, nurturing environment for learning and growth. KinderCare's commitment to quality child care is reflected in their accredited programs across 40 states and the District of Columbia.

Analyst, Case Management (Field - Must reside in Winnebago/Jo Daviess County, IL or surrounding areas)

Company: CVS Health

Location: Springfield, IL

Posted Jan 23, 2025

CVS Health is seeking a Case Management Coordinator who resides in Winnebago/Jo Daviess County, IL or surrounding areas. The role involves collaborating in the case management process, facilitating appropriate healthcare outcomes, and assisting with appointment scheduling, benefits, and education. Required qualifications include 2 years of experience in behavioral health, social services, or related fields, excellent analytical and problem-solving skills, and proficiency with standard corporate software. The pay range is $21.10 - $44.99, with additional benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and PTO.

Associate, Transaction Manager

Company: ORIX Corporation USA

Location: Chicago, IL

Posted Jan 23, 2025

The Transaction Manager at Lument's Investment Sales team will oversee all transactions and marketing execution. Key responsibilities include preparing components for BOV and OM, monitoring timelines for new offerings and properties under contract, staying updated on industry trends, and interfacing with clients and the broader Lument platform. The role requires a Bachelor's degree, 4+ years of relevant experience, strong analytical and communication skills, and proficiency in Microsoft Office. The annual base salary ranges from $70,000 to $90,000, with additional benefits including health insurance, retirement benefits, and a flexible work arrangement.

Dialysis Clinical Manager Registered Nurse - RN

Company:

Location: Chicago, IL

Posted Jan 23, 2025

The role involves managing clinical operations, ensuring quality patient care, and maintaining cost-effectiveness. Key responsibilities include coordinating patient care, leading a team, and adhering to regulatory requirements. The position requires strong leadership, technical proficiency, and a commitment to continuous quality improvement. It involves direct supervision of staff, participation in meetings, and maintaining facility integrity.

(USA) Personal Shopper - Sam's

Company: Walmart

Location: Springfield, IL

Posted Jan 23, 2025

Registered Nurse

Company: DaVita

Location: Mattoon, IL

Posted Jan 23, 2025

Pharmacy Manager

Company: CVS Health

Location: Mount Vernon, IL

Posted Jan 23, 2025

Engineer Bridge Design

Company: CN

Location: Homewood, IL

Posted Jan 23, 2025

CN is offering a Professional Engineer role for an Engineer, Bridge Design. The role involves creating designs and leading design projects for bridges across CN's network, adhering to internal policies and AREMA guidelines. The position requires 3+ years of General Engineering experience, including 2 years in bridge design. Key responsibilities include structures design and project management, safety, training and development, and meeting tight deadlines. The role offers a competitive salary range of 85,500.00 - 112,000.00, along with bonuses, ESIP, pension, benefits, and other perks. CN provides paid training and opportunities for long-term career growth, fostering a close-knit, safety-focused culture.

Teachers at Joliet KinderCare

Company: KinderCare Learning Companies

Location: Joliet, IL

Posted Jan 23, 2025

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They invest in teachers, center staff, and field leaders, who are considered the heart and soul of the business. The company provides comprehensive benefits, including discounted child care, medical, dental, and vision coverage, and employee assistance programs. KinderCare operates in more than 2,000 sites and centers across 40 states, committed to providing high-quality child care to all families, regardless of their background.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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