Customer Service Jobs in Chicago, IL

61,742 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Intern, Engineering Safety

Company: CN

Location: Homewood, IL

Posted Jan 23, 2025

Truck Driver - Local Class A

Company: Penske Motor Group

Location: Calumet City, IL

Posted Jan 23, 2025

Penske Logistics is seeking full-time Class A CDL Truck Drivers. The position offers an average annual salary of $68000, local home daily routes, and no-touch freight. Drivers will operate late-model Penske trucks with best-in-class specifications. The schedule is Monday through Friday with a pm dispatch time and two days off per week. Benefits include paid vacation, holidays, retirement benefits, health care coverage, disability insurance, life and AD&D insurance, company-provided uniforms, safety footwear, an employee discount program, and a driver referral bonus program. Penske offers training opportunities, nationwide locations, and a stable career with excellent equipment, management, communication, and safety records. Qualifications include a CDL Class A, a non-excepted interstate DOT medical card, 1-3 years of tractor-trailer experience, a clean DMV/MVR record, and the ability to work in a constant state of alertness.

Patient Care Technician

Company: DaVita

Location: Rock Island, IL

Posted Jan 23, 2025

Sr. Buyer

Company: Eaton

Location: Rock Island, IL

Posted Jan 23, 2025

Eaton's AER MSD Mission System Division is currently seeking a Sr. Buyer for their Davenport, IA location. The role involves procurement of goods and services, negotiating costs, and managing supply base to ensure timely delivery of complex components. The expected annual salary range is $80250.03 - $117700.04. The ideal candidate should have a Bachelor's degree and 4+ years of procurement experience, or an Associate's degree and 6+ years. They must be a U.S. person and able to work without sponsorship. The role requires strong analytical, problem-solving, project management, oral and written communication skills.

Pilates Instructors, Chicago

Company: Equinox

Location: Chicago, IL

Posted Jan 23, 2025

Equinox Group, a collective of influential lifestyle brands including Equinox, Blink, Pure Yoga, SoulCycle, Equinox Hotels, and Equinox Media, is seeking a high-performing Pilates Instructor. The role involves developing comprehensive Pilates training programs, conducting client assessments, instructing various sessions, and collaborating with other departments. The company values a high-performance lifestyle, career advancement, and offers competitive benefits, discounts, and opportunities for growth. The ideal candidate should have a comprehensive Pilates teacher training, excellent customer service skills, and physical abilities for spotting and correcting clients.

2026 Summer Internship, Early Careers - Investment Banking

Company: Wells Fargo

Location: Chicago, IL

Posted Jan 23, 2025

Wells Fargo is inviting applications for the 2026 Investment Banking Summer Internship in Corporate and Investment Banking. The program offers a comprehensive professional and educational experience, including on-the-job training, analytical training, and networking opportunities. Interns will work alongside experts, participate in strategic planning, and gain exposure to key executives. The program lasts for 10 weeks, with primary locations in Charlotte and New York, and limited opportunities in Chicago, Houston, and Washington, D.C. The pay range is $53 hourly. Required qualifications include 6+ months of work experience or equivalent. Desired qualifications include strong analytical skills, excellent communication skills, and a demonstrated interest in finance.

Phlebotomist

Company: Labcorp

Location: Arlington Heights, IL

Posted Jan 23, 2025

Staff Pharmacist FT

Company: CVS Health

Location: Atlanta, IL

Posted Jan 23, 2025

PROJECT MANAGER

Company: Crown Cork & Seal USA

Location: Tinley Park, IL

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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