Customer Service Jobs in Chicago, IL

61,742 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Custodial Services Worker

Company: Aramark

Location: Galesburg, IL

Posted Jan 23, 2025

Cook I

Company: Sodexo

Location: Freeport, IL

Posted Jan 23, 2025

Sanitation Supervisor - GFAL - Sanitation

Company: Griffith Foods

Location: Alsip, IL

Posted Jan 23, 2025

Griffith Foods is seeking a Sanitation Supervisor for their Alsip, IL facility. The role involves overseeing all sanitation activities across three shifts, ensuring adherence to safety, quality, and sanitation standards. Key responsibilities include implementing and administering a preventative sanitation program, coordinating cleaning activities, reviewing environmental reports, and participating in audits. The ideal candidate should have a Bachelor's degree or equivalent experience, minimum 5 years of supervisory experience in food manufacturing, and knowledge of food safety and employee safety. They must also be able to work various shifts, travel occasionally, and effectively communicate with diverse groups. The role involves managing a sanitation team, including hiring, training, and addressing complaints, and requires physical abilities such as lifting up to 50 pounds.

MGR SERVICE COMMERCIAL

Company: Rentokil Terminix

Location: Springfield, IL

Posted Jan 23, 2025

Cook

Company: Aramark

Location: Galesburg, IL

Posted Jan 23, 2025

(USA) Personal Shopper - Sam's

Company: Walmart

Location: Marion, IL

Posted Jan 23, 2025

The job involves developing and supporting membership by providing information on benefits, promoting products, processing memberships, and meeting goals. It also includes maintaining facility safety, fulfilling member orders, providing member service, and complying with company policies. The role emphasizes respect for individuals, integrity, customer service, striving for excellence, and teamwork. Benefits include competitive pay, health benefits, financial benefits, paid time off, and other perks like disability coverage, company discounts, and education benefits.

Lead Financial Analyst

Company: Discover

Location: Riverwoods, IL

Posted Jan 23, 2025

Unit Controller - GM - Factory Zero

Company: Aramark

Location: Chicago, IL

Posted Jan 23, 2025

Aramark is seeking a Finance Analyst to partner with various finance teams, providing financial support and oversight. The role involves consolidating, analyzing, and reporting financial results, supporting strategic planning processes, and developing ad-hoc financial analyses. The salary range is $75K - $77K. Qualifications include at least 3 years of financial planning & analysis experience, a bachelor's degree in finance, accounting, business, or a related field, strong analytical skills, and proficiency in Excel, Word, and PowerPoint.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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