Customer Service Jobs in Chicago, IL

61,742 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Store Associate

Company: CVS Health

Location: Springfield, IL

Posted Jan 23, 2025

Pharmacy Technician

Company: CVS Health

Location: Chicago, IL

Posted Jan 23, 2025

Regional Sales Director

Company: Illumio

Location: Chicago, IL / Remote

Posted Jan 23, 2025

Store Associate

Company: CVS Health

Location: Chicago, IL

Posted Jan 23, 2025

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Target Security Specialist

Company: Target

Location: Oak Lawn, IL

Posted Jan 23, 2025

Field Sales Representative III, Strategic Accounts, Google Cloud

Company: Google

Location: Chicago, IL

Posted Jan 23, 2025

Google Cloud Platform is seeking a Field Sales Representative (FSR) to lead growth strategy for strategic accounts. The role involves building and deepening executive relationships, understanding customers' businesses, and developing growth opportunities. The FSR will work cross-functionally with multiple teams and Google Partners to maximize business impact. Responsibilities include positioning Google Cloud services, incentivizing cloud migrations, and driving business development. The US base salary range for this full-time position is $110,000-$164,000 + bonus + equity + benefits.

Health Safety & Environmental Manager - Oswego, IL

Company: Griffith Foods

Location: Aurora, IL

Posted Jan 23, 2025

Custom Culinary, a company dedicated to creating high-quality food bases, sauces, and gravies for foodservice and food processing customers, is seeking a Health, Safety & Environmental Manager. The role involves developing, implementing, and improving the company's Health, Safety, and Environmental programs, ensuring regulatory compliance, managing risks, and promoting sustainable practices. The ideal candidate should have a degree in STEM, food manufacturing experience, and at least 3 years of Health and Safety experience in a manufacturing environment. Proficiency in Microsoft Office and HSE Management Systems (ISO 14001 and 45001) is preferred.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

Related Pages