Customer Service Jobs in Chicago, IL

61,742 open positions · Updated daily

Looking for Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Chicago, IL area.

Dishwasher

Company: Cracker Barrel

Location: O'Fallon, IL

Posted Jan 23, 2025

The job posting for a Dishwasher at Cracker Barrel Old Country Store in Shiloh, IL, emphasizes a positive work environment. The role involves working closely with kitchen and dining room teams to ensure guest satisfaction. The company values its employees, offering a culture of belonging, top-notch training, diverse career paths, and competitive pay and benefits. Cracker Barrel is committed to diversity, equity, and inclusion, and explicitly states that racism has no place in their workplace.

Developer 3

Company: Walgreens

Location: Deerfield, IL

Posted Jan 23, 2025

Server

Company: Cracker Barrel

Location: Romeoville, IL

Posted Jan 23, 2025

Cook

Company: Cracker Barrel

Location: Rock Island, IL

Posted Jan 23, 2025

Sam's Club Team Manager - Illinois

Company: Walmart

Location: Edwardsville, IL

Posted Jan 23, 2025

Sam's Club, a division of Walmart, is seeking Team Manager candidates for various roles in Illinois. The position offers opportunities for career growth, competitive pay, and comprehensive benefits including health, financial, and time-off benefits. The role involves leading a team to delight members, grow sales, and develop associates. Key responsibilities include living Sam's Club values, embracing change, delivering for the member, focusing on associates, and demonstrating diversity, equity, and inclusion.

Dishwasher

Company: Cracker Barrel

Location: Naperville, IL

Posted Jan 23, 2025

The job posting for a Dishwasher at Cracker Barrel Old Country Store in Naperville, IL emphasizes a positive work environment. The role involves working closely with kitchen and dining room teams to ensure guest satisfaction. The company values its employees, offering a culture of belonging, top-notch training, diverse career paths, and competitive pay and benefits. Cracker Barrel is committed to diversity, equity, and inclusion, and explicitly states that racism has no place in their workplace.

Pharmacist- Sign-On Bonus and Relocation Available

Company: Walgreens

Location: Bloomington, IL

Posted Jan 23, 2025

The job involves providing pharmacy consulting services with empathy to patients, offering preventive and clinical healthcare services, and ensuring proper compounding, dispensation, review, and verification of prescribed medications. The role also includes supporting efficient pharmacy workflow, optimizing financials and inventory management, and enhancing patient experience. Key responsibilities include engaging patients, resolving issues, modeling customer service best practices, and participating in community outreach activities. The pharmacist is expected to counsel patients, perform pharmacist tasks, maintain regulatory compliance, and ensure accurate processing of insurance claims. They also assist in staff hiring, training, and performance management, and maintain current knowledge and skills in pharmacy and healthcare.

Foot & Ankle Sales Representative - Peoria, IL

Company: Stryker

Location: Peoria, IL

Posted Jan 23, 2025

Stryker is seeking a Foot & Ankle Sales Representative. The ideal candidate is a hard-working, competitive, and results-oriented salesperson with a Bachelor's Degree or equivalent experience. They should be knowledgeable about sales strategies, office technologies, and have experience in building relationships with surgeons and hospitals. The role involves selling Stryker's Foot & Ankle products, requiring a high degree of intensity and commitment. The company offers competitive benefits, including health insurance, retirement plans, and opportunities for career growth. Stryker is a global leader in medical technologies, impacting over 130 million patients annually.

H&M Sales Advisor

Company: H&M

Location: Aurora, IL

Posted Jan 23, 2025

Cleaning Crew Member

Company: Cracker Barrel

Location: O'Fallon, IL

Posted Jan 23, 2025

The Cleaning Crew Member role at Cracker Barrel Old Country Store involves maintaining cleanliness of the restaurant, kitchen, and retail shop, primarily during the 3rd shift. Responsibilities include working with kitchen, dining room, and retail shop teams to keep various areas clean. Qualifications include being 18 years old, capable of standing for long periods, lifting up to 40 pounds, and understanding and following instructions. Cracker Barrel values diversity, equity, and inclusion, offering a culture of belonging, top-notch training, diverse career paths, and competitive pay and benefits.

Host

Company: Cracker Barrel

Location: Bloomington, IL

Posted Jan 23, 2025

The job posting for a Host at Cracker Barrel Old Country Store in Bloomington, IL, emphasizes a welcoming and friendly environment. The role involves greeting guests, managing seating, and potentially growing within the company. Cracker Barrel highlights its commitment to diversity, equity, and inclusion, offering top-notch training, diverse career paths, and competitive benefits. The company culture is described as family-oriented, with a focus on employee wellbeing and success.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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