Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Backend Software Engineer - Help Content and Findability

Company: Canva

Location: Other US Location

Posted Jan 25, 2025

Canva, a design platform, is seeking a backend engineer proficient in Java, MySQL, and Elasticsearch. The role involves building efficient systems, collaborating with stakeholders, and mentoring other engineers. The company offers a positive work culture, flexible working options, and competitive benefits. The position is part of the Help Content and Findability team, which aims to empower users with tools and support for design.

Sr.Associate/Sr.Associate -Travel

Company: Sutherland

Location: Other US Location

Posted Jan 25, 2025

Sutherland is looking for a customer service consultant with at least 1 year of Sabre or Amadeus experience, preferably with Farelogix and NDC. The ideal candidate should have a deep understanding of fare rules, schedule changes, and manual calculations. Prior customer service experience is preferred. The role involves handling high volumes of inbound calls and requires excellent communication skills.

Regional Project Engineering Manager (m/w/d)

Company: Mondelēz International

Location: Other US Location

Posted Jan 25, 2025

Mondelēz International is seeking a Project Engineer with a university degree in engineering, preferably in mechanical, electrical, food science, or chemical fields. The role involves planning and execution of projects for the plant cluster, including capex and cash flow management. The candidate will work with the site cluster engineering manager to develop site master plans, facility and asset long-range plans, and drive the technical agenda towards 85 Global Line Efficiency and 100 Vertical Startup for new lines. The role also involves supporting global and regional engineering platforms, promoting Integrated Lean 6 Sigma cultural change, and leading the development and execution of new initiatives. The candidate should have significant engineering and operations experience, strong project management skills, and ideally experience in the food and beverage industry. The role requires approximately 80% travel and offers opportunities for career growth within the company.

Senior Customer Success Manager

Company: WISE

Location: Other US Location

Posted Jan 25, 2025

Wise is seeking a Senior Customer Success Manager to lead impactful projects and programs for global partners in the APAC region. The role involves managing enterprise-level partnerships, analyzing operational processes, and driving strategic improvements. The ideal candidate should have experience in financial services, a proven track record of delivering projects, be data-driven, creative, and an excellent communicator.

SAP Custom Code Management Lead

Company: Mondelēz International

Location: Other US Location

Posted Jan 25, 2025

Mondelēz International is seeking a SAP Custom Code Management Lead to oversee custom code lifecycle within S4 transformation program. The role involves leading SAP S4HANA transformation projects with a focus on custom code remediation, optimization, and security. The candidate will work with SmartShifts Vendor to streamline the migration and remediation of Custom ABAP code, ensuring best practices, performance optimization, and seamless integration within the SAP landscape. The successful candidate will have a deep understanding of SAP custom development, code analysis tools, and experience in leading teams to deliver high-quality solutions. The role requires close collaboration with Systems Integrators and other internal and external teams to ensure seamless code management and testing processes.

Quality Engineering Investigator

Company: Pfizer

Location: Other US Location

Posted Jan 25, 2025

The job posting describes a role in Quality Assurance and Control at Pfizer, where the successful candidate will assist in investigating quality issues, identify root causes, and propose corrective action plans. The role involves working with regulatory requirements, conducting formal investigations, and collaborating with plant personnel. The ideal candidate will have a Bachelor's degree or equivalent experience, knowledge of quality tools, and strong analytical and problem-solving skills. Bonus points are given for experience within Quality, supervisory experience, and a strong foundation in Quality. The position offers a competitive salary range and comprehensive benefits.

Account Management Manager

Company: Ninja Van

Location: Other US Location

Posted Jan 25, 2025

The role involves performance monitoring, seller support, and team management. Key responsibilities include developing reports on team productivity, managing technical projects, setting customer service standards, and providing feedback to internal teams. The role also involves external seller-buyer support, recruiting and training team members, and managing team performance. The ideal candidate should have a bachelor's degree or higher, proven work experience as a CE CR AM Manager, preferably in the logistics express and ecommerce industries. They should have customer-facing skills, hands-on experience with help desk and remote control software, a solid technical background, excellent communication skills, and team management skills.

Technical Support Engineer

Company: Healthee

Location: Other US Location

Posted Jan 25, 2025

Healthee is seeking a Technical Support Engineer to join their mission-driven team. The role involves working closely with enterprise customers, CSMs, Benefits Specialists, and engineers to resolve complex issues. The ideal candidate should have 3+ years of experience in technical support, technical account management, or a similar role, preferably in B2B and SaaS products. Strong understanding of REST APIs, GraphQL APIs, and Single Sign-On (OAuth, SAML, SCIMA) is required. The candidate will perform in-depth troubleshooting, manage cases, investigate root causes, and build technical internal knowledge base content. They will also develop regular reports, build out systems and processes, and collaborate with technical teams to resolve issues.

Sales Manager - Taiwan

Company: Insider

Location: Other US Location

Posted Jan 25, 2025

Insider, a B2B SaaS company, is seeking a Sales Manager with a strong entrepreneurial spirit and at least 2 years of Sales Management experience. The company, valued at $500M, offers world-leading products and flexible commercials. Insider is known for its innovative approach to sales, disrupting both the tech ecosystem and the B2B SaaS sales community. The role involves managing sales, identifying market shifts, developing sales initiatives, and providing support to sales associates. The company values diversity, inclusivity, and offers a range of benefits including training, access to online courses, and team activities.

Cloud Engineering Graduate

Company: Hewlett Packard Enterprise

Location: Other US Location

Posted Jan 25, 2025

Hewlett Packard Enterprise is offering a Cloud Engineering Graduate position with a hybrid work model, requiring 23 days per week at an HPE office. The role involves designing and implementing cloud-based solutions, collaborating with project managers and development partners, and providing business value expertise. HPE values diverse backgrounds and offers comprehensive benefits, personal and professional development opportunities, and a culture that embraces innovation and growth. The expected salary range for a US-based hire is between $76,500 and $176,000 annually.

LACS Payroll Junior Associate (1 year contract) (Central America & Caribbean)

Company: Pfizer

Location: Other US Location

Posted Jan 25, 2025

The Junior Associate Payroll role involves managing payroll activities, troubleshooting issues, and providing excellent customer service. The role requires a high school or university degree in a finance-related field, with 6 months to 2 years of relevant experience. The candidate should have strong communication skills, accounting knowledge, and problem-solving abilities. Experience with HCM payroll systems is preferred. The role is a fixed-term contract for 1 year, with the work location being on-premise.

Senior Delphi Developer

Company: PairSoft

Location: Other US Location

Posted Jan 25, 2025

PairSoft, a leading provider of spend management and accounts payable automation solutions, has announced the acquisition of APRO, a specialized software for purchase requisition and procurement management. This strategic move aims to enhance PairSoft's capabilities and broaden its offerings. PairSoft is seeking an experienced Senior Delphi Developer to join their team and contribute to the development and maintenance of cutting-edge applications. The ideal candidate should have at least 5 years of proven experience in Delphi development, strong proficiency in SQL and relational database management, and familiarity with Oracle databases 12C or higher. The role involves close collaboration with cross-functional teams, technical discussions, and ensuring high standards of code quality. PairSoft offers a people-first organization culture, flexible work culture, and comprehensive insurance benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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