Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Principal Solutions Engineer, Strategic DACH (German Speaking)

Company: Atlassian

Location: Other US Location

Posted Jan 25, 2025

Atlassian is seeking a Principal Solutions Engineer Strategic to join their Solutions Engineering Team. The role involves conducting customer discovery, delivering tailored product demonstrations, developing proof-of-concept environments, collaborating with internal teams, and staying updated on Atlassian's roadmap. The ideal candidate should have 6+ years of sales engineering experience, excellent communication skills, and a passion for technology. Atlassian offers a variety of perks and benefits, and values diversity and inclusion.

Software Developer

Company: IQVIA

Location: Other US Location

Posted Jan 25, 2025

IQVIA is seeking a Software Engineer with experience in MS Dynamics development and web applications. The role involves designing and developing software solutions, analyzing user requirements, and leading projects within the organization. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, 3-5 years of related experience, and strong communication and technical skills. IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence.

Senior Technical Consultant - Customer Workflows

Company: ServiceNow

Location: Other US Location

Posted Jan 25, 2025

ServiceNow is seeking Senior Consultants to deliver CSM solutions and services. The role involves leading technical aspects of project delivery, providing subject matter expertise, and driving continuous improvements. Qualifications include proven experience in technical consulting, knowledge of web technologies, and strong communication skills. ServiceNow is committed to creating an inclusive environment.

SMB Sales Account Executive, Japan

Company: Square

Location: Other US Location

Posted Jan 25, 2025

Square is seeking an Account Executive with a positive attitude and strong problem-solving skills to join their Inbound Sales Team. The ideal candidate will have 1+ years of experience in a closing sales role, a BABS degree or relevant experience, and a proven track record of exceeding sales targets. They should possess excellent communication skills, a consultative approach, and the ability to build trust and relationships with customers. The role involves leading the introduction of Square to SMB merchants, overseeing the sales cycle, and partnering with other teams for successful onboarding. The candidate should also have experience in business development, a collaborative mindset, and prior Salesforce experience. Square is committed to building an inclusive economy and workplace, offering benefits designed to empower employees and help them thrive.

Field/Sales Marketing Representative 1

Company: Humana

Location: Other US Location

Posted Jan 25, 2025

Humana is seeking a FieldSales Marketing Representative 1 to plan and execute marketing campaigns, improve client retention, and gather customer intelligence. The role requires 1 or more years of technical experience, proficiency in Microsoft Word and Excel, a valid driver's license, and the ability to work flexible hours including nights and weekends. Humana offers competitive benefits including medical, dental, vision insurances, 401k, tuition reimbursement, and more. The company is committed to putting health first and is an equal opportunity employer.

NOC Technical Support

Company: Motorola Solutions

Location: Other US Location

Posted Jan 25, 2025

Motorola Solutions is seeking a Tier 2 technical support professional for their Managed Services Network Operations Center (MSNOC). The role involves providing technical support, acting as an escalation point, and ensuring network operations run smoothly. The ideal candidate should have 5+ years of customer or technical support experience, with a strong background in network design, planning, and analysis. Knowledge of Motorola Dimetra systems and Microsoft Active Directory is required. The position requires working in a 24/7 Network Operations Center, including shift work and weekends.

Manager, Customer Success (APAC)

Company: NinjaOne

Location: Other US Location

Posted Jan 25, 2025

NinjaOne is seeking a dynamic Manager of Customer Success and Account Management to lead a team in the APAC region. The role involves team leadership, strategic account management, driving customer growth, ensuring operational excellence, and acting as a customer advocate. The ideal candidate should have 23 years of experience in B2B SaaS, strong consultative skills, analytical mindset, and customer focus. NinjaOne offers a collaborative work environment, work-life balance, growth opportunities, and competitive compensation.

Data Research Analyst

Company: Morningstar

Location: Other US Location

Posted Jan 25, 2025

Morningstar DBRS, a leading provider of independent credit ratings, is seeking a Data Research Analyst for its Credit Operations Mumbai Analytics team. The role involves gathering and interpreting data, performing research and analysis, and maintaining scheduled reports. The ideal candidate should have a Bachelor's degree in Accounting, Economics, Finance, or Management Studies, with 12 years of relevant financial data experience. Proficiency in data collection and analytical tools, SQL, and experience with large data sets are required. The role offers opportunities for professional growth and a collaborative work environment.

Advisory Solution Consultant

Company: ServiceNow

Location: Other US Location

Posted Jan 25, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 7+ years of presales solution consulting or sales engineering experience. The role involves supporting Employee Experience, Customer Workflow, and ITX Solution Sales, guiding revenue for a product, and providing product-specific solutions during sales cycles. The ideal candidate should have proficiency with the ServiceNow platform, experience working collaboratively with product management, product marketing, and professional services, and territory management skills. The company values inclusivity and diversity, and offers an accessible and inclusive experience for all candidates.

Product Support Engineer II

Company: SoundHound

Location: Other US Location

Posted Jan 25, 2025

SoundHound AI is seeking a Product Support Engineer II with expertise in Java, voice technologies, and network troubleshooting. The role involves handling escalated issues, diagnosing complex problems, and optimizing application performance. The ideal candidate should have experience with JVM optimization, scripting languages, voice protocols, network troubleshooting, and ITSM practices. The position is available in Bengaluru, with a competitive compensation package. SoundHound AI values diversity, equity, and inclusion, and is committed to providing reasonable accommodations for individuals with disabilities.

Facilities Director, EMEA

Company: Morningstar

Location: Other US Location

Posted Jan 25, 2025

Morningstar, a leading global provider of investment insights, is seeking an experienced Director of Facilities for its EMEA region. The role involves overseeing 17 offices, ensuring they are well-maintained, and providing excellent experiences for employees, customers, and partners. The ideal candidate should have over a decade of facilities management experience, be customer-oriented, results-driven, and have strong problem-solving and organizational skills. Morningstar offers a hybrid work environment with regular in-person collaboration.

Product Support Manager

Company: SoundHound

Location: Other US Location

Posted Jan 25, 2025

SoundHound AI is seeking a Product Support Team Manager with extensive experience in technical support and team leadership. The role involves leading, mentoring, and motivating a team of product support specialists, ensuring exceptional customer service, and maintaining the continuous operation of their SaaS AI application. The ideal candidate should possess strong communication skills, expert-level understanding of web applications, Java, AWS, and OCI cloud environments, and experience with AI-based applications. The company values diversity, equity, and inclusion, and offers a supportive work environment with a focus on excellence and winning.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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