Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Senior Product Manager

Company: Zopa Bank

Location: Other US Location

Posted Jan 21, 2025

Zopa, a peer-to-peer lending company founded in 2005, is launching a Current Account. They are seeking a Senior Product Manager to lead a team in designing and building the customer experience. The role involves collaboration with cross-functional teams, ensuring customer excitement, and making data-driven decisions. Zopa values flexible working and diversity, offering a workplace free from discrimination.

Technical Account Manager, Local Partners, Japan

Company: Global Blue

Location: Other US Location

Posted Jan 21, 2025

Global Blue, a leading company in VAT refunds for travelers, seeks an IT Project Manager for their Local Accounts team in Japan. The role involves managing mid-small projects, communicating with local vendors, and ensuring compliance with Japanese regulations. Responsibilities include retrieving technical requirements, identifying potential issues, and developing detailed Business Requirement Specifications. The ideal candidate should have 7+ years of IT project management experience, strong programming skills in JAVA and C, and excellent communication abilities. Familiarity with payment systems, ticketing systems, and Excel VBA programming is preferred. Native Japanese language skills and fluency in English are required.

Senior Data Scientist

Company: Sopra Steria

Location: Other US Location

Posted Jan 21, 2025

Sopra Steria is seeking a passionate data scientist with multiple years of experience in building and delivering data science and AI applications. The role involves working on advanced analytics and AI projects, ensuring quality and actionability towards business stakeholders. The company offers extensive career development opportunities, a dynamic network of professionals, and a generous benefits package. Sopra Steria is an equal opportunity employer committed to fostering an inclusive and respectful work environment.

Distributed Cloud l Google Data Project

Company: Devoteam

Location: Other US Location

Posted Jan 21, 2025

Devoteam, a global leader in Digital Transformation, is seeking a Senior Cloud Data Engineer for their Google Cloud Team. The role involves delivering data projects with a focus on engineering, working with GCP Data Services, writing efficient SQL queries, developing data processing pipelines, automating tasks, and managing data pipelines. The ideal candidate should have a Bachelor's degree in IT, 4+ years of data engineering experience, GCP Data Services experience, data warehousing knowledge, proficiency in Python, Java, and SQL, and experience with tools like Apache Airflow, Google Cloud Composer, or Cloud Data Fusion. GCP certifications and knowledge of streaming data processing tools like Apache Kafka are a plus. The company values diversity and equal opportunities.

BIM Engg. / Junior Engg.

Company: Assystem

Location: Other US Location

Posted Jan 21, 2025

Assystem Stup is a full-service design engineering and project delivery consultancy, formed after Assystem's acquisition of Stup Consultants Pvt Ltd in July 2021. With over 50 years of experience in urban and territorial infrastructures, civil engineering, complex buildings, and transportation infrastructures, Stup has established a strong reputation in India. Assystem, an international company with over 6000 experts across 10 countries, supports the world's most challenging energy and complex infrastructure projects. The company is committed to fighting climate change, helping governments and clients meet their energy transition aspirations. Assystem's engineering-powered-by-digital philosophy merges engineering strength with data power to improve project traceability, reduce costs and delivery time, and optimize infrastructure performance. The company is currently seeking a Detail Design Consultant with 0-2 years of BIM Electrical and Mechanical design experience for Metro Railways, Tunnel Substations, Residential, and Shopping complexes.

Customer Success Representative

Company: Verysell Group

Location: Other US Location

Posted Jan 21, 2025

SmartDev, a leading provider of global software solutions, is expanding its development team. The company, established in 2014 and a subsidiary of Verysell Technologies Group Switzerland, combines Swiss quality with Vietnamese passion. They offer tailor-made mobile apps and websites using popular frontend and backend technologies. The ideal candidate for the Customer Success Representative role should have at least 3 years of experience, strong sales skills, and the ability to explain technical concepts clearly. Benefits include a competitive salary, flexible work environment, and opportunities for career growth.

COMPLIANCE EXPERT (F/M/D)

Company: Ignitis Group

Location: Other US Location

Posted Jan 21, 2025

Ignitis Group, a renewable-focused integrated utility, is seeking a Compliance Expert to join their Group Compliance and Enterprise Risk Management team. The role involves reviewing legal acts, assessing compliance risks, supporting the business on compliance matters, and developing compliance management procedures. The ideal candidate should have a university degree in Law, 3+ years of regulatory compliance or law experience in the Energy sector, deep knowledge of the Lithuanian and European Union regulatory environment, strong problem-solving skills, and fluency in Lithuanian and English. The company offers a competitive benefits package, hybrid work model, internal career opportunities, and extensive learning programs. The company is committed to creating a 100% green and secure energy ecosystem for current and future generations.

Software Backend Engineer

Company: ING

Location: Other US Location

Posted Jan 21, 2025

ING is seeking a skilled Software Backend Engineer to design, develop, and test application components, ensuring functionality, quality, and performance. The role involves delivering software in production, supporting production by analyzing and fixing bugs, and collaborating with cross-technical teams. Essential qualities include strong coding skills in Java, Spring Boot, Microservices, and DevOps awareness. Desirable skills include retail banking knowledge, database migration, Prometheus, and security expertise. ING offers flexible work schedules, a restaurant card, health insurance, flexible remuneration, free company shuttle, banking benefits, and opportunities for personal growth and development.

Visual Basic (VB)- Senior Software Engineer

Company: Shawbrook Bank

Location: Other US Location

Posted Jan 21, 2025

Shawbrook Bank is seeking a Senior Software Engineer to join their CPO team, focusing on innovation in business-critical engineering projects. The role involves transitioning legacy systems to modern microservices, solving complex software issues, and collaborating with a dynamic team using Agile methodologies. The ideal candidate should have 4+ years of experience in designing and building complex software systems, expertise in VB6, .NET 5/6, .NET core, and SQL. Familiarity with banking and engineering best practices is beneficial. Shawbrook offers a range of benefits, including family-friendly policies, wellbeing support, and opportunities for professional growth.

Customer Operations Manager

Company: Zopa Bank

Location: Other US Location

Posted Jan 21, 2025

Zopa, a peer-to-peer lending company founded in 2005, has evolved into Zopa Bank, focusing on customer-centric banking. They are seeking a Customer Operations Manager to lead their Operational Support and Customer Service teams, ensuring exceptional customer experience and adherence to policies. The role involves managing day-to-day operations, driving process improvements, and fostering a positive team culture. Zopa values flexible working and diversity, offering hybrid work arrangements and a culture that embraces different backgrounds.

Working Student, Hero Support

Company: Delivery Hero

Location: Other US Location

Posted Jan 21, 2025

Delivery Hero, a leading global delivery platform, is seeking a Working Student Hero Support for their People Operations Team in Berlin. The role involves gaining practical experience in people management, supporting the entire employee lifecycle, and maintaining HRIS system tasks. The ideal candidate should be a quality-driven, fast learner with superior attention to detail, and a strong interest in German labor law. The company offers a hybrid working model, 27 days holiday, health benefits, and a diverse and inclusive work environment.

People and Organization Specialist

Company: XP Power

Location: Other US Location

Posted Jan 21, 2025

XP Power is a global leader in power solutions for Industrial Technology, Healthcare, and Semiconductor Manufacturing Equipment sectors. They design and manufacture power controllers, serving a global bluechip customer base from 29 locations. The company values Customer Focus, Flexibility, Knowledge, Speed, and Integrity. The job description involves managing recruitment, admin tasks, and requires a Bachelor's degree in HR or related field with 2-3 years of experience in manufacturing industries. XP Power offers a safe, stimulating, and collaborative work environment, valuing diversity and inclusion.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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