Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Programmatic Associate Manager

Company: Reach plc

Location: Other US Location

Posted Jan 20, 2025

Reach Solutions is seeking a Digital Development Lead to drive innovation, build strategic relationships, and craft impactful narratives. The role involves innovating solutions, building relationships, creating compelling content, utilizing expertise, achieving results, and collaborating effectively. The ideal candidate should have proficiency in crafting engaging narratives, deep understanding of market trends, competence in leveraging data-driven insights, and strong leadership qualities. Reach Plc, the UK's largest commercial news publisher, offers a competitive salary, pension scheme, 25 days holiday, family leave, private healthcare, wellbeing support, and career opportunities.

Analyst

Company: MassMutual India

Location: Other US Location

Posted Jan 20, 2025

MassMutual India, a company with a commitment to helping people and communities since 1851, is seeking an Investment Service Specialist. The role involves processing paperwork, providing customer service, and maintaining high accuracy. The company values diversity, inclusion, and unique perspectives. They offer a stable, ethical business environment with industry-leading pay and benefits. The ideal candidate should have good communication skills, data entry skills, and financial services industry knowledge. A college degree is preferred, but not required. The role requires flexibility to work in shifts, including afternoon and night shifts in India.

Senior Project Manager

Company: TSA Group

Location: Other US Location

Posted Jan 20, 2025

TSA, an Australian-owned company, is seeking a Senior Project Manager to lead various projects and initiatives. The role involves ensuring successful project delivery, coordinating activities, empowering team members, and driving positive change. The ideal candidate should have at least three years of professional experience, preferably in the contact center space, with strong business understanding and excellent communication skills. They should be a team player, innovative, and committed to personal and professional growth.

Product Designer

Company: Zopa Bank

Location: Other US Location

Posted Jan 20, 2025

Zopa, a peer-to-peer lending company founded in 2005, has evolved into Zopa Bank, focusing on customer-centric banking. They are recruiting a product designer to join their innovative team, aiming to enhance customer experience. The role involves end-to-end product experience, collaborating with stakeholders, and prioritizing inclusive design. Zopa values flexible working and diversity, offering a hybrid role with 2 days in the London Bridge office and 3 remotely.

Full-Stack Marketer

Company: PayMongo

Location: Other US Location

Posted Jan 20, 2025

PayMongo, a leading financial operating system in the Philippines, is seeking a FullStack Marketer to develop and execute impactful marketing strategies. The role involves planning and executing campaigns, creating and managing content and strategy, managing the PayMongo brand, generating data-driven insights, driving cross-functional collaboration, and project management. The ideal candidate should have 5+ years of marketing experience, be versatile, skilled in using marketing tools, and possess strong project management and communication skills. PayMongo offers the opportunity to shape the future of fintech, work in a dynamic environment, and gain ownership of high-impact projects.

Senior Product Marketing Manager - B2C

Company: Zopa Bank

Location: Other US Location

Posted Jan 20, 2025

Zopa, a peer-to-peer lending company founded in 2005, has launched Zopa Bank, aiming to redefine finance by focusing on customer needs. They are seeking a Product Marketing expert to help develop innovative propositions, introduce new products, and scale feature adoption. The role involves creating compelling feature proposals, sharpening value propositions, and developing go-to-market strategies. The ideal candidate should have extensive product marketing experience, preferably in digital product businesses or fintech, with a mix of strategic and creative skills. They should be autonomous, entrepreneurial, and excellent communicators, able to work in a hybrid environment with flexible working options.

Quality Associate

Company: MassMutual India

Location: Other US Location

Posted Jan 20, 2025

MassMutual India, established in 1851, values diversity and inclusion. They offer a career with exceptional people, empowering employees to reach their goals. The company focuses on QAQC activities, automation efficiency, and organizational transformation. MassMutual is a stable, ethical business with industry-leading pay and benefits, recognized as a Great Place to Work and India's Best Workplaces in BFSI 2023.

Senior Test Engineer

Company: Telefónica Tech

Location: Other US Location

Posted Jan 20, 2025

Telefónica Tech, a leading NextGen Tech solutions provider, is seeking a Senior Test Engineer. The role involves designing and executing a Data Quality framework, collaborating with various teams, and ensuring data accuracy. The ideal candidate should have at least 5 years of experience in large-scale system implementation, ETL testing, and Agile environments. Proficiency in Azure Databricks, SQL, Python, and test management tools is required. The company offers a collaborative work environment with global reach and partnerships with industry leaders.

Junior Commercial Manager

Company: Streem Energy

Location: Other US Location

Posted Jan 20, 2025

Streem Energy, a young and fast-growing company, offers a Junior Commercial Manager position to expand its business across Europe, focusing on strategic countries like the UK and Italy. The role involves understanding client needs, building a robust sales pipeline, driving revenue growth, advocating for clients, and contributing to the digitalization of the power market industry. The company provides a dynamic and stimulating work environment with flexible office options, top-notch equipment, comprehensive healthcare insurance, and an opportunity to work at the forefront of the renewable energy revolution.

Machine Operator - Days

Company: Valeo Foods Group

Location: Other US Location

Posted Jan 20, 2025

Valeo Foods UK is a company with a diverse portfolio of beloved brands, including Kettle Crisps, Rowse Honey, and Matthew Walker puddings. They are currently hiring for a machine operator position with a 3 on 3 off shift pattern, a salary of £23,334, and opportunities for career growth. The role involves following SOPs, producing high-quality products, maintaining a clean environment, and ensuring efficient production lines. The ideal candidate should have good literacy and numeracy skills, be a reliable team player, and have a positive work ethic. Valeo Foods UK offers excellent career opportunities, a matched pension scheme, death in service benefits, a cycle to work scheme, retailer discount platform, staff discount, and more.

Key Account Manager - DACH

Company: Zuru

Location: Other US Location

Posted Jan 20, 2025

ZURU, a high-performing company founded in 2003 by Nick and Mat Mowbray, is seeking a sales professional to drive growth and manage key relationships with retail and distributor accounts. The role involves developing pricing strategies, building strong relationships, and collaborating with cross-functional teams. ZURU, one of the largest toy companies globally, offers a high-growth environment with opportunities for career advancement and wellbeing support.

Finance Assistant

Company: Telefónica Tech

Location: Other US Location

Posted Jan 20, 2025

Telefónica Tech, a leading NextGen Tech solutions provider, is seeking an experienced Finance Assistant to manage bookkeeping, accounting, payroll, and vendor management tasks. The ideal candidate should have a Bachelor's degree in accounting or a related field, minimum 5 years of experience, and proficiency in accounting software and Microsoft Office Suite. The role involves managing financial records, preparing financial statements, overseeing payroll, ensuring regulatory compliance, managing vendor relationships, monitoring cash flow, and assisting with budget planning.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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