Customer Service Jobs in Other US Location

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Looking for Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Other US Location area.

Technical Support Engineer - Sydney

Company: Perforce Software

Location: Other US Location

Posted Jan 31, 2025

Perforce is a global company with a positive work environment, offering opportunities for growth and collaboration. The company is seeking a customer support representative with experience in software development and version control, preferably with knowledge of Helix Core and Git. The role involves providing technical support, resolving customer issues, and contributing to process improvements. Perforce values its employees, offering a rewarding career with opportunities for advancement.

Site Reliability Engineer 2

Company: ModMed

Location: Other US Location

Posted Jan 31, 2025

Modernizing Medicine, a leading healthcare technology company, is seeking a Site Reliability Engineer 2. The role involves managing AWS cloud infrastructure, implementing observability solutions, leading CICD pipeline development, and driving containerization using Kubernetes. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, at least 3 years of experience in Site Reliability Engineering or Cloud Engineering, and strong expertise in AWS, DataDog, Jenkins, and Kubernetes. The company offers competitive benefits including comprehensive medical, dental, and vision benefits, 401k matching, generous paid time off, and professional development opportunities.

Consumer Communications Specialist

Company: Emerge

Location: Other US Location

Posted Jan 31, 2025

The role of a Consumer Communications Specialist in the Medical Affairs department involves serving as a product expert, handling consumer and medical professional contacts related to adverse events, product inquiries, and complaints. Key responsibilities include providing high-quality customer service, maintaining professionalism, multitasking, identifying consumer needs, and serving as a brand advocate. The role requires a degree in a health science or communication/marketing discipline and 5 years of experience, with customer service experience preferred. The individual will also attend pertinent department meetings, provide complaints and inquiries analysis, and maintain high product knowledge.

Operations Supervisor, Manufacturing - Night Shift

Company: Ingram Content Group

Location: Other US Location

Posted Jan 31, 2025

Ingram Content Group is hiring an Operations Supervisor for their Manufacturing team in La Vergne, TN. The role involves overseeing daily operations, ensuring compliance with company policies, maximizing throughput, and emphasizing quality standards. The company values safety, process improvement, and a customer-centric approach. The ideal candidate should have supervisory experience in a production or manufacturing environment, experience with lean principles, and a proven track record in driving safety culture improvements. The company offers a competitive compensation package, generous benefits, and opportunities for continued education and community engagement.

Neighborhood Sales Manager

Company: New Home Co

Location: Other US Location

Posted Jan 31, 2025

New Home Co is seeking a Neighborhood Sales Manager with a strong sales background and a passion for success. The company, named 2019 Builder of the Year, values its team members and offers a supportive work environment. The role involves meeting sales quotas, maintaining realtor relations, self-prospecting, servicing sales, competitive shopping, and managing the sales center. The position requires a high school diploma, sales experience, computer literacy, and a valid real estate license. The estimated annual compensation is $42,000 plus a 2% commission on net sales price. Benefits include comprehensive medical, dental, vision coverage, paid time off, and a 401k plan.

Senior Data Analyst 1

Company: ModMed

Location: Other US Location

Posted Jan 31, 2025

ModMed, a leading healthcare technology company, is hiring a Senior Data Analyst. The company, founded in 2010, has grown to over 3400 team members and is recognized for its intelligent, specialty-specific cloud platform. ModMed has received numerous awards for its EHR system and digital health solutions. The Senior Data Analyst role involves data analysis, visualization, and predictive analytics to improve clinical workflows and optimize operations. The company offers competitive benefits, including comprehensive medical coverage, 401k matching, generous paid time off, and professional development opportunities.

Senior Solution Architect

Company: PingCAP Ltd

Location: Other US Location

Posted Jan 31, 2025

PingCAP is seeking a highly skilled Solution Architect with a minimum of 25 years of experience in solution design and implementation. The ideal candidate should have excellent communication skills, strong technical proficiency in various technologies, and a strong understanding of the software development lifecycle. The role involves educating prospects and customers on TiDB, guiding the design and deployment of hybrid databases, and assisting developers with technical questions. The company offers a competitive salary, meaningful equity, flexible paid time off, health insurance, and a supportive work environment.

Customer Success Manager - Malaysia

Company: Insider

Location: Other US Location

Posted Jan 31, 2025

Insider, a B2B SaaS company, is seeking a Customer Success Manager. The company, valued at $500M after a Series E funding round, offers a unique AI-driven platform for customer experience and marketing. Insider has been recognized as a leader in various industry assessments and awards. The role involves driving adoption and retention, building relationships with clients, and ensuring they receive maximum impact from the services. The ideal candidate should have a university degree in Business or Marketing, 4+ years of relevant experience, strong communication skills, and a strategic mindset.

Client Advisor, King of Prussia

Company: AMIRI

Location: Other US Location

Posted Jan 31, 2025

AMIRI, a global luxury house based in Los Angeles, is seeking an enthusiastic Client Advisor for its King of Prussia retail location. The Client Advisor will be responsible for delivering quality client service, achieving individual sales goals, building lasting client relationships, and understanding luxury boutique operating experiences. Key duties include achieving sales goals, maintaining a positive team attitude, ensuring a client-focused environment, demonstrating exceptional product knowledge, developing a local and international client book, partnering with management, assisting with merchandising, and participating in inventory counts. The ideal candidate should have 1+ years of retail sales or client service experience in a luxury consumer goods environment, strong communication and organizational skills, and the ability to work flexible shifts. AMIRI, founded in 2014, is a fast-growing business in the US luxury fashion market with a presence in key cities worldwide.

Associate Revenue Operations Specialist

Company: Perforce Software

Location: Other US Location

Posted Jan 31, 2025

Perforce Software Inc. is a global company trusted by leading brands for its solutions to tough challenges. The Associate Revenue Operations Specialist role involves supporting the renewal process, license management, order processing, and maintaining the customer database. Essential functions include utilizing Salesforce, NetSuite, and internal applications, processing orders, providing customer quotes, resolving customer issues, and maintaining data integrity. Required qualifications include fluency in English, a Bachelor's degree, 2+ years in customer service or order processing, and experience with MS Office applications. Perforce offers a rewarding career with opportunities for growth and a positive work environment.

Head of Partnerships - Australia

Company: Insider

Location: Other US Location

Posted Jan 31, 2025

Insider, a B2B SaaS company specializing in AI-driven Customer Experience and Marketing solutions, is seeking a Partnership Manager for its Sydney office. The role involves acquiring, developing, and growing the Insider Partner Network with top-tier digital agencies and consultancies. The ideal candidate should have 5+ years of experience in partner agency development, high-level business acumen, and a strong understanding of digital marketing technologies. Insider offers an international, diverse, and inclusive work environment, access to extensive training, and the opportunity to become a Shareowner. The company has recently secured $500M Series E funding and has been recognized as a leader in various industry assessments.

Technical Support Analyst

Company: Perforce Software

Location: Other US Location

Posted Jan 31, 2025

Perforce is seeking a Senior Technical Support Analyst with extensive experience in enterprise application software support. The role involves providing technical assistance to customers, troubleshooting issues, and collaborating with a global team. The ideal candidate should be self-motivated, proactive, and have a strong understanding of DevOps and automation concepts. Perforce offers a rewarding career with opportunities for growth and a positive work environment.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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