Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Senior DevOps Engineer (Remote - US)

Company: Nextech

Location: Remote

Posted Jan 28, 2025

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent. They offer competitive pay, generous bonuses, great healthcare, and a comprehensive wellness program. The Senior DevOps Engineer role focuses on improving infrastructure automation and operations, collaborating with engineering teams, and ensuring system stability and reliability. Minimum requirements include 5+ years of DevOps experience, strong understanding of Azure or AWS, and experience with tools like Terraform, Ansible, and Azure DevOps. Preferred qualifications include at least one cloud-related certification. Nextech operates as a remote work organization with a generous annual bonus opportunity, flexible time off, and comprehensive health insurance benefits.

Content Marketing Specialist

Company: Sauce

Location: Remote

Posted Jan 28, 2025

Sauce, a premier restaurant technology platform, is seeking a content marketing professional to develop resources for potential customers, enable sales teams, support customer success, and create case studies. The role involves creating presales content, sales enablement materials, customer success resources, and newsletters. The ideal candidate should have 5+ years of experience in content marketing, sales enablement, or customer communication roles, preferably in a SaaS environment. They should possess strong writing, editing, and storytelling abilities, along with basic design skills and familiarity with email marketing platforms. Sauce offers a competitive compensation package, company-sponsored insurance, paid parental leave, a flexible work environment, and responsible paid time off.

Adoption Customer Success Manager

Company: HiBob

Location: Remote

Posted Jan 28, 2025

HiBob, a fast-growing HR platform, is seeking an experienced Customer Success Manager. The role involves managing an EU book of business, providing excellent client service, and working in a fast-paced startup environment. HiBob offers competitive compensation, benefits, and pre-IPO equity. The company is committed to diversity and inclusion, and offers flexible working arrangements, including hybrid work, remote work, and social events.

Senior Customer Success Manager, Enterprise

Company: 1Password

Location: Remote

Posted Jan 28, 2025

1Password is seeking a Senior Customer Success Manager with a proven track record in managing a book of business in a SaaS or tech environment. The role involves guiding enterprise-level teams and business customers through their 1Password lifecycle, working closely with Onboarding and Account Management. The individual will act as a customer champion, influencing not only their own customers and processes but also those across the entire Customer Success organization. This is a remote opportunity within Canada and the US Eastern Time Zone, preferred. The annual base salary is between $90,000 USD and $122,000 USD for US-based roles and between $85,000 CAD and $115,000 CAD for Canadian-based roles, both commission-eligible. The role offers comprehensive benefits, including health and wellbeing programs, growth and future opportunities, and flexibility and community initiatives. 1Password is committed to fostering an inclusive, diverse, and equitable workplace.

Sr Marketing Analytics Manager

Company: Abnormal Security

Location: Remote

Posted Jan 28, 2025

Abnormal Security, a leading provider of AI-driven cybersecurity solutions, is seeking a dynamic Sr Marketing Analytics Manager to join their growing team. The role involves owning the marketing technology stack, driving integration of systems, and evaluating marketing effectiveness across various channels. The successful candidate will build and deliver analytics reports, develop revenue and performance dashboards, and establish metrics to monitor performance. They will also lead data orchestration of multitouch attribution efforts, prepare presentations on marketing performance, and support OKR reporting. The ideal candidate should have 8+ years of experience in marketing analytics, strong proficiency in Salesforce SFDC, Sigma, Google Analytics, and Excel, and a deep understanding of marketing technology ecosystems.

Python Cloud Developer

Company: Conversant Group

Location: Remote

Posted Jan 28, 2025

Conversant Group, a mission-based global IT infrastructure and security consulting company founded in 2009, is seeking a Python Cloud Developer. The company, dedicated to defeating cyber terrorists, is organized into three battalions: Athena7, Grypho5, and Fenix24. The Python Cloud Developer will design and develop Python-based services, contribute to the evolution of the Service-Oriented Architecture (SOA), work with data engineering teams, conduct code reviews, and collaborate with cross-functional teams. The ideal candidate should have extensive Python experience, cloud experience (preferably with Microsoft Azure), microservices and SOA expertise, CICD expertise, data stream handling experience, unit testing and test automation skills, and a strong understanding of security best practices.

Account Executive

Company: Kontakt.io

Location: Remote

Posted Jan 28, 2025

Kontaktio is a healthcare platform that leverages AI, RTLS, and EHR data to automate workflows, improve asset utilization, and enhance staff productivity. The platform has demonstrated a 10X ROI and over 20 use cases, with a growth trajectory of quadrupling ARR and expanding the team from 70 to 130 professionals in 24 months. Backed by a $475M investment from Goldman Sachs, Kontaktio aims to reach $100M+ ARR and seeks a skilled Account Executive to accelerate growth. The company emphasizes ease of use, fast outcomes, and scalability, with a focus on delivering positive patient experiences and outcomes.

Manager, Privacy Engineering

Company: Lumin Digital

Location: Remote

Posted Jan 28, 2025

The Manager Privacy Engineering will lead teams in developing and enhancing data privacy processes and technologies in cloud environments, ensuring compliance with privacy frameworks, standards, and regulatory requirements. This role involves collaborating with cross-functional teams to design risk treatments, maintain system inventories, and provide comprehensive reporting on program performance. The position requires a subject matter expert in data privacy, keeping up with industry developments and advising leadership on evolving standards.

Account Executive (State/Local Government)

Company: Level Access

Location: Remote

Posted Jan 28, 2025

Level Access, a FedRAMP certified company, is seeking a State and Local Account Executive. The role involves acquiring new government customers, driving cross-sell into select verticals, and maintaining high activity levels. Responsibilities include building prospecting campaigns, managing full cycle sales, delivering compelling arguments for digital accessibility, and partnering with internal stakeholders. The ideal candidate should have 7+ years of business-to-business sales experience, solution selling skills, and a deep understanding of government procurement practices. The role offers a competitive benefits package and is remote with optional access to the Arlington VA office.

Financial Crimes Analyst II

Company: Lead Bank

Location: Remote

Posted Jan 28, 2025

Lead is a fintech company offering banking infrastructure for embedded financial products and services. They operate an FDIC-insured bank in Kansas City, Missouri, with offices in San Francisco, Sunnyvale, and New York City. The company is built for a dynamic financial landscape, blending regulatory and technological expertise to help fintech partners scale operations with compliance and creativity. The Financial Crimes Analyst II role involves conducting investigations into suspicious activity of core banking clients and fintech partnerships, performing onboarding risk reviews, and completing SARs. The role requires at least 35 years of banking BSA experience, preferred CBAP, CAFP, or CAMs certifications, and strong communication skills. Lead offers competitive compensation, medical and dental benefits, paid parental leave, and a flexible vacation policy.

Azure Consultant

Company: ANS Group

Location: Remote

Posted Jan 28, 2025

The job posting is for an Azure Consultant role at ANS, a company that values diversity and work-life balance. The role involves collaborating with customers to design and deploy cloud-based solutions on the Microsoft Azure platform, with responsibilities including leading technical projects, providing technical insights, and ensuring security and DevOps practices. The ideal candidate should have extensive knowledge of the Azure platform, architecture and design skills, cloud migration experience, and familiarity with DevOps practices. ANS offers competitive benefits, including flexible working, health insurance, pension contributions, and personal growth development time.

Account Executive, Sales (EMEA)

Company: ZEDEDA

Location: Remote

Posted Jan 28, 2025

ZEDEDA offers an open, secure, and cost-effective edge computing solution, simplifying the management and orchestration of distributed edge infrastructure and applications. The company leverages an open partner ecosystem and EVEOS from the Linux Foundation, ensuring extensibility and flexibility. ZEDEDA has thousands of nodes under management and is backed by world-class investors. The job duties involve working with key customers and partners to grow revenue, developing strategic account plans, leading sales cycles, and managing customer relationships for successful edge deployments. The ideal candidate has 5+ years of outbound sales experience, preferably in SaaS offers, with a background in IoT, virtualization, cloud technologies, or cloud-native applications.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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