Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Climate Solutions Engineer

Company: SINAI Technologies

Location: Remote

Posted Jan 28, 2025

SINAI is seeking a Climate Solutions Engineer to support their innovative Climate Team and Sales Team. The role involves providing technical sales support, acting as a domain expert on SINAI's carbon accounting and decarbonization software, and contributing to the Climate Team's mission to empower businesses in achieving their sustainability goals. The position offers a fast-paced, collaborative environment and the opportunity to directly impact the future of sustainability. Qualifications include extensive technical sales experience, expertise in carbon accounting, and strong analytical and communication skills.

Account Director, B2B -Remote

Company: BigCommerce

Location: Remote

Posted Jan 28, 2025

BigCommerce is seeking an Account Director with 5+ years of sales experience, particularly in technology sales for a SaaS or eCommerce company. The role involves driving sales revenue through new client acquisition, managing the sales process, and acting as a territory owner and subject matter expert. The ideal candidate should have excellent communication skills, a strong understanding of eCommerce, and the ability to identify and solve complex problems. BigCommerce values diversity and inclusion, and the successful candidate will receive a competitive salary based on their location, knowledge, skills, and qualifications.

People Coordinator

Company: Attentive

Location: Remote

Posted Jan 28, 2025

Attentive is an AI-powered mobile marketing platform that enables brands to personalize consumer engagement, driving higher recurring revenue and maximizing campaign performance. The platform activates real-time data from multiple channels and advanced AI to personalize content, tone, and timing. Attentive has been recognized by Deloitte's Fast 500, LinkedIn's Top Startups, and Forbes Cloud 100. The company is looking for a People Coordinator with 12+ years of experience in HR, strong interpersonal and coordination skills, and the ability to optimize, streamline, and automate processes. The role involves onboarding employees, responding to HR inquiries, and ensuring compliance of employee data and files.

Staff Full-Stack Engineer

Company: Carrum Health

Location: Remote

Posted Jan 27, 2025

Carrum Health, a health tech company, is seeking a Staff Fullstack Engineer with a focus on backend development. The role involves shaping the design, development, and optimization of web and mobile applications using Ruby on Rails and AWS. The engineer will lead the creation of scalable APIs, collaborate with data teams, and implement monitoring and observability practices. The ideal candidate has 8+ years of fullstack experience, expertise in Ruby on Rails, React, and AWS, and strong technical leadership skills. Carrum Health offers a competitive salary, flexible schedules, and a collaborative environment. The company is committed to value-based care, lowering healthcare costs, and improving patient outcomes.

Sr. Manager, Salesforce

Company: Lyra Health

Location: Remote

Posted Jan 28, 2025

Lyra Health is a mental health care company that uses technology to improve access to high-quality care for employees of Fortune 500 companies. They are seeking an experienced Salesforce Manager to lead a team of developers, business analysts, and contractors. The role involves overseeing the design, development, and implementation of Salesforce solutions, ensuring project delivery on time and within budget, and maintaining existing Salesforce applications. The ideal candidate should have a strong technical background in Salesforce development, excellent communication skills, and a proven track record of managing technical teams. Lyra Health is an Equal Opportunity Employer.

Senior Experience Partner

Company: Granicus LLC

Location: Remote

Posted Jan 28, 2025

Granicus is a Govtech company that has been recognized for its transformative technology and commitment to equitable and inclusive solutions. With over 25 years of experience serving 5500 government agencies and millions of citizens, Granicus offers comprehensive cloud-based solutions for communications, website design, meeting management, records management, and digital services. The company's Government Experience Cloud platform enhances internal and external operations, community engagement, and trust in government. Granicus is seeking an Experience Partner with 5 years of digital services experience, strong commercial acumen, and a passion for public service. The role involves presales alignment, project kickoff, driving better outcomes, and maintaining executive relationships with customers.

Staff Software Engineer - Rack Scaleout

Company: Untether AI

Location: Remote

Posted Jan 27, 2025

Untether AI is seeking a self-driven, generalist developer with strong C++ skills and hardware knowledge to join their early productization team. The role involves working on cutting-edge AI technologies, collaborating with cross-departmental teams, and shaping hardware and software solutions. The ideal candidate will have a degree in computer science or related field, 5+ years of experience, and a passion for solving hard problems. Untether AI offers a range of perks including vacation days, health benefits, stock options, and the opportunity to work on groundbreaking AI technology.

Manager, Paid Social

Company: Sunday

Location: Remote

Posted Jan 28, 2025

The Manager of Paid Social will lead high-impact campaigns across platforms like Facebook, Instagram, and TikTok, focusing on performance marketing to achieve CAC targets. They will develop and execute campaigns aligned with brand goals, optimize campaigns using a test and learn framework, and collaborate cross-functionally with internal teams and external agencies. The role requires strong analytical skills, creative acumen, and expertise in building and implementing a test and learn framework. The company values diversity and is committed to building a diverse, vibrant team.

Senior Software Engineer, Mobile

Company: Going

Location: Remote

Posted Jan 28, 2025

Going is seeking a Senior Software Engineer Mobile to help build, launch, and iterate on their recently released mobile app. The role involves collaborating with product and design teams to create innovative features, squash bugs, and craft future functionality. The ideal candidate will have 6+ years of professional software engineering experience, 4+ years of hands-on expertise with TypeScript and React Native, and a strong focus on performance, usability, and accessibility. The company offers a competitive salary, remote work environment, annual team retreats, comprehensive benefits, and a supportive culture.

Product Manager, Scheduling

Company: Kyruus Health

Location: Remote

Posted Jan 28, 2025

Kyruus Health is a company dedicated to improving healthcare by connecting people to the right care. Their mission is to create a transparent and accessible healthcare system where everyone gets the care they need. They value care, doing the right thing, being fiercely driven, leading with respect, and accountability. The Product Manager role involves working closely with multiple engineering teams, defining product decisions, and leading a team to deliver value. The company offers competitive compensation, benefits, and opportunities for career growth. Kyruus Health is an equal opportunity employer.

Lead Software Engineer - Backend

Company: Deputy

Location: Remote

Posted Jan 28, 2025

Deputy, a global SaaS workforce management company, is seeking a Technical Lead Back End to lead key technical projects. The role involves making technical decisions, driving quality outcomes, and collaborating with peers to build outstanding products. The ideal candidate should have 6+ years of software development experience, expertise in API design, and experience with service-oriented architecture and microservices. They should also have a proven track record of leading technical teams and communicating complex technical concepts to both technical and nontechnical stakeholders.

Senior Sales Executive

Company: Oscar Health

Location: Remote

Posted Jan 27, 2025

Oscar Health is hiring a Senior Sales Executive for a remote role in Texas or one of 20 other states. The role involves driving membership growth through traditional and innovative sales strategies, building and managing broker relationships, and identifying new growth opportunities. The ideal candidate should have 4+ years of healthcare industry sales experience, be a licensed insurance professional, and have strong communication skills. Bonus points for a Bachelor's degree, Salesforce proficiency, and Spanish language skills.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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