Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

(Senior) SAP Bid Manager (m/f/d)

Company: Nagarro

Location: Remote

Posted Jan 27, 2025

Nagarro, a global digital product engineering company, is seeking a qualified professional for a bid management and project management role. The successful candidate will support presales and delivery units, design services, and manage smaller projects. Qualifications include a university degree in business administration or related fields, experience in bid management for SAP projects, strong analytical skills, and proficiency in Microsoft Office. The company offers a competitive benefits package, including 30 days of vacation, training opportunities, and a share program. Nagarro promotes a high-growth, innovative environment with flat hierarchies and long-term job stability.

Country Manager - Chile

Company: dLocal

Location: Remote

Posted Jan 27, 2025

dLocal is seeking an experienced leader to drive local payment processing initiatives in Chile. The role involves identifying and engaging potential partners, developing commercial partnerships, aligning with internal teams, analyzing results, staying informed on regulatory requirements, and collaborating with local experts. The ideal candidate should have proven experience in payments or financial systems in Chile, familiarity with Banco Central de Chile regulatory frameworks, significant experience in contract negotiation, a strong business network, self-starting abilities, cross-functional collaboration skills, strategic thinking, excellent communication, and team player qualities. Fluency in English is required.

Associate Enterprise Consultant

Company: Funnel Leasing

Location: Remote

Posted Jan 27, 2025

Funnel Leasing Inc is seeking an Associate Enterprise Consultant to work remotely across the US. The role involves guiding strategic clients through business transformation, ensuring their success with Funnel's software solutions, and collaborating with cross-functional teams for exceptional customer experiences. Funnel is a SaaS company revolutionizing the proptech industry with its cloud-based marketing and leasing software. The Associate Enterprise Consultant will act as a trusted advisor, develop deep industry knowledge, and partner with an Enterprise Consultant III for operational support. Key responsibilities include managing system administrative tasks, handling technical escalations, and fostering long-term client relationships. The ideal candidate will have a Bachelor's degree, 2-3 years of experience in technology or property management, and a proven track record of driving transformative change for large enterprise clients.

Senior Aquablation Sales Representative - Upstate, NY

Company: PROCEPT BioRobotics

Location: Remote

Posted Jan 27, 2025

PROCEPT BioRobotics is seeking a Senior Aquablation Sales Representative to launch the Aquabeam Robotic System in a defined territory. The role involves meeting or exceeding quarterly sales quotas, developing territory plans, and effectively communicating the value proposition of Aquablation to customers. The ideal candidate should have a Bachelor's degree, at least five years of medical sales experience in Urology, and startup company experience selling disruptive surgical technology. PROCEPT offers a comprehensive benefits package, including full medical coverage, wellness programs, a 401k plan, and flexible time off. The company is committed to diversity and inclusion, and fair and equitable compensation practices.

Recruitment Manager

Company: Procare HR

Location: Remote

Posted Jan 27, 2025

Procare HR is offering a remote Recruitment Manager position with a salary of $75,000 - $85,000 per year. The role involves leading the Talent Acquisition team, managing sourcing, recruiting, and hiring processes, and delivering tailored solutions to clients. The ideal candidate should have a Bachelor's degree, at least 5 years of experience in talent acquisition, strong organizational skills, and proficiency in Microsoft Office Suite, HRIS, ATS, and CRM systems. Benefits include health insurance, FSA, HSA, dental insurance, life insurance, disability insurance, a 401K plan, and paid time off.

Senior Analyst, Credit Risk Quality Assurance

Company: EQ Bank | Equitable Bank

Location: Remote

Posted Jan 27, 2025

Equitable Bank, a Canadian Challenger Bank, is seeking a Quality Assurance Analyst with at least five years of experience in a Canadian financial institution and three to five years in residential mortgage origination underwriting and operational roles. The role involves reviewing and analyzing mortgage applications, ensuring compliance with policies, detecting fraud, and providing excellent customer service. The bank offers competitive benefits, a barrier-free recruitment process, and a commitment to diversity and inclusion.

Senior Financial Planning & Analysis Analyst

Company: Accompany Health

Location: Remote

Posted Jan 27, 2025

Accompany Health is a primary behavioral and social care provider dedicated to delivering high-quality, dignified care to low-income patients with complex needs. They offer at-home and virtual care, along with 24/7 support, and collaborate with community-based organizations, local providers, and health plans. The company is committed to evidence-based practices and building long-term relationships with patients. The Senior FP&A Analyst role involves supporting strategic decision-making through financial planning and analysis, collaborating with cross-functional teams, and maintaining financial models and dashboards. The ideal candidate has a strategic analytical mindset, strong problem-solving skills, and experience in financial planning and analysis within the healthcare industry.

Head of Growth Marketing

Company: clearer.io

Location: Remote

Posted Jan 27, 2025

Clearerio, a company revolutionizing eCommerce through innovative apps, is seeking a Head of Growth Marketing. The role involves developing and executing a comprehensive marketing strategy, managing a high-performing team, and collaborating with Sales, Product, and Customer Success to achieve ambitious revenue and growth targets. The ideal candidate should have 10+ years of B2B marketing experience, with a proven track record in SaaS or tech, and expertise in demand generation, content marketing, product marketing, and data-driven decision-making. Clearerio values clarity, results, and a customer-centric approach, offering a supportive, diverse team environment with opportunities for growth and impact.

Partnerships Program Manager

Company: Voltus

Location: Remote

Posted Jan 27, 2025

Voltus, a leading virtual power plant operator, is seeking a Partnerships Program Manager for residential grid services. The role involves managing multiple programs, project managing program launches, using data analysis for strategic action, and performing market analysis for growth. The ideal candidate should have excellent communication skills, strong analytical skills, attention to detail, and experience in program management. Voltus is an equal opportunity employer committed to diversity.

Senior SAP Basis Consultant (m/f/d)

Company: Nagarro

Location: Remote

Posted Jan 27, 2025

Nagarro, a global Digital Product Engineering company, is seeking a skilled professional for a full-service IT provider role. The role involves system operation, error analysis, maintenance, and execution of system updates. The candidate will also be responsible for technology planning of SAP HANA, HANA migration, and customer support as 2nd and 3rd level support. Qualifications include university studies in business informatics or computer science, experience in SAP system setup and operation, and fluency in German and English. The company offers a dynamic work culture, attractive benefits, and opportunities for innovation and growth.

Senior Project Manager

Company: Pulse iD

Location: Remote

Posted Jan 27, 2025

Pulse iD, a leading fintech company specializing in loyalty and rewards solutions, is seeking an experienced Senior Project Manager. The ideal candidate will have 7-9 years of experience managing complex projects in fintech, SaaS, or digital marketing industries. The role involves strategic project planning, stakeholder engagement, risk management, team leadership, data-driven insights, and process optimization. The company offers leadership opportunities, global impact, and career growth in a dynamic and innovative environment.

Head of Solutions Engineering

Company: Polly.io

Location: Remote

Posted Jan 27, 2025

Polly is seeking a Senior Capital Markets Solutions Lead to join their dynamic team. The role involves collaborating with sales and product teams, leading technical presales activities, acting as a subject matter expert, designing proof-of-concept solutions, providing technical guidance, staying updated with industry trends, and mentoring junior team members. The ideal candidate should have proven experience in capital or secondary markets, excellent problem-solving skills, strong communication skills, and a customer-focused attitude. Polly offers a trillion-dollar market opportunity, professional growth, direct engagement with senior leaders, competitive salaries, and comprehensive benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages