Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Founding Software Engineer (Backend, Remote)

Company: Glass Health

Location: Remote

Posted Jan 27, 2025

Glass Health, a physician-cofounded company, is seeking experienced engineers to build and grow products using AI for clinical decision support. The role involves designing and building development and production platforms, developing new user-facing AI features, and partnering with researchers and product managers. The company aims to improve diagnostic accuracy, implement evidence-based medicine, and eliminate clinician burnout. Glass Health offers a flexible work environment, high autonomy, and competitive benefits. The company has raised $65M and is at an inflection point in its startup journey.

Regional Marketing Manager, Remote

Company: Just Right Reader

Location: Remote

Posted Jan 27, 2025

The Regional Marketing Manager role at Just Right Readers involves leading strategic marketing efforts for state adoptions and large districts. Key responsibilities include developing and executing regional marketing plans, creating multichannel campaigns, supporting sales enablement, managing events, conducting market research, and collaborating with cross-functional teams. The ideal candidate should have a Bachelor's degree in Marketing or a related field, 5+ years of marketing experience, strong project management skills, and proficiency in marketing automation platforms. Preferred skills include B2B marketing experience, digital marketing strategies, and graphic design tools. The company offers a competitive salary, comprehensive benefits, and opportunities for professional development.

Commercial Counsel

Company: Agiloft

Location: Remote

Posted Jan 27, 2025

Agiloft is a leading global provider of contract lifecycle management (CLM) software, trusted by organizations worldwide. The company's no-code platform is easily managed by business users, contributing to high customer satisfaction and renewal rates. Agiloft emphasizes a positive work environment, supporting employee resource groups and promoting work-life balance. The company is seeking a highly experienced Commercial Counsel to join its Legal team, working closely with go-to-market teams and providing pragmatic legal advice. The role involves contract review and negotiation, supporting internal stakeholders, and collaborating across the legal function and beyond.

Founding AI/Data Engineer (Remote)

Company: Glass Health

Location: Remote

Posted Jan 27, 2025

Glass Health, a physician-cofounded company, is seeking experienced engineers to build and scale new products using AI for clinical decision support. The role involves designing and building development and production platforms, developing user-facing AI features, and collaborating with various teams. The company aims to improve diagnostic accuracy, implement evidence-based medicine, and enhance patient outcomes worldwide. Glass Health offers a competitive compensation package, flexible work hours, and a supportive team environment. The company is at an inflection point, having raised $65M from top-tier investors and partnered with Kaiser Permanente Mid Atlantic.

Account Executive (AE)

Company: Meroxa

Location: Remote

Posted Jan 27, 2025

Meroxa is seeking a highly motivated Account Executive to join their sales team, focusing on driving the realtime data platform into Commercial markets. The role involves developing sales strategies, identifying leads, building client relationships, conducting sales presentations, and managing the sales pipeline. The ideal candidate should have proven work experience in enterprise or midmarket sales, a track record of exceeding sales quota, and excellent communication and negotiation skills. Meroxa offers competitive salaries, remote work, comprehensive benefits, and a commitment to diversity and inclusion.

Director of Product Marketing

Company: Just Right Reader

Location: Remote

Posted Jan 27, 2025

Just Right Reader is a rapidly growing phonics curriculum company seeking an expert in Product Marketing. The role involves developing and owning the end-to-end product marketing strategy, enhancing product strategy for existing products, leading a high-performing team, conducting market research, collaborating cross-functionally, and overseeing content development. The company offers a meaningful impact in children's literacy, a passionate team, remote work, and comprehensive benefits. Qualifications include 6+ years of marketing experience, 5+ years in product marketing within Edtech, strong leadership skills, deep understanding of market research, exceptional communication skills, and ability to thrive in a fast-paced environment.

Senior People Operations Analyst (Remote)

Company: Progressive Leasing

Location: Remote

Posted Jan 27, 2025

Progressive Leasing, a leading FinTech company, is seeking a Senior People Operations Analyst with extensive Workday HCM experience. The role involves managing Workday architecture, supporting Talent and Compensation modules, and driving process improvements. The ideal candidate should have strong business acumen, advanced Workday and Microsoft 365 knowledge, and excellent leadership skills. The company offers competitive compensation, full health benefits, a 401k match, and various employee perks.

Billing and Coding Specialist

Company: Herself

Location: Remote

Posted Jan 27, 2025

Herself Health is a women's primary care provider in the Twin Cities metro area, focusing on specialized care for women 65+. They are seeking a Billing and Coding Specialist to join their team. The role involves coding encounters, providing education to physicians, and ensuring accurate and timely coding. The ideal candidate should have 24 years of physician coding experience, preferably in primary care, and be proficient in Microsoft Office. The company values collaboration, excellence, and a customer-first mindset.

National VP of Sales and Training

Company: New Home Co

Location: Remote

Posted Jan 27, 2025

New Home Co, a homebuilder focused on major metropolitan areas in several states, is seeking a National Director of Sales. The role involves developing and implementing a national sales strategy, training sales managers, and ensuring consistent messaging of corporate culture across divisions. The ideal candidate should have a strong understanding of the homebuilding industry, excellent interpersonal skills, and a minimum of nine years of experience in the home building industry. The position offers a base salary between $150,000 to $200,000 per year, along with comprehensive benefits and potential for an annual bonus.

Threat Hunting Researcher

Company: Palo Alto Networks

Location: Remote

Posted Jan 27, 2025

Palo Alto Networks is seeking a Threat Hunt Analyst to join Unit 42's Managed Services group. The role involves proactively searching for signs of malicious activity within an organization's network, using advanced tools and methodologies to identify anomalies and potential threats. The Analyst will also engage in research and experimentation to develop new hunting techniques and stay ahead of evolving threats. Effective communication is crucial, as the Analyst will work closely with other teams to share findings and coordinate response efforts. The company values innovation, collaboration, and execution, and offers development and personal wellbeing programs to support employees.

Senior Software Engineer - Infrastructure

Company: Marker Learning

Location: Remote

Posted Jan 27, 2025

Marker Learning is a startup aiming to provide affordable and accessible learning disability assessments, such as dyslexia, to students. The company leverages proprietary technology to streamline evaluations, making them faster and more efficient. They are seeking an Infrastructure Engineer to lead transformative projects, ensuring scalability, security, and reliability. The role involves designing, implementing, and deploying infrastructure solutions, collaborating with various teams, and driving technical excellence.

Forward Deployed Engineer

Company: Federato

Location: Remote

Posted Jan 27, 2025

Federato is a company dedicated to providing efficient and equitable insurance solutions. They leverage AI and deep reinforcement learning to help insurers optimize risk portfolios and maintain fair pricing. Their RiskOps solution enhances underwriting decisions by utilizing underutilized data and providing real-time risk insights. Federato values culture fit, encourages learning, and is an equal opportunity employer. They are seeking a software engineer with experience in systems engineering, technical product management, and coding competence in JavaScript and SQL.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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