Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Senior FP&A Manager

Company: Roo

Location: Remote

Posted Jan 27, 2025

Roo, a B2B labor marketplace in animal healthcare, is seeking a Senior Manager of FP&A. The role involves financial planning, performance analysis, operational excellence, and leadership of the FP&A team. The ideal candidate should have exceptional financial modeling skills, strategic partnership abilities, and a data-driven mindset. Roo offers accelerated growth, comprehensive benefits, and an inclusive environment.

QA Automation Engineer - Forms

Company: Formstack

Location: Remote

Posted Jan 27, 2025

Formstack, a remote-first company, is seeking a QA Automation Engineer to join their Forms team. The role involves collaborating with Development and Product teams to ensure high-quality releases. The ideal candidate will have 3+ years of experience in test automation, proficiency in Cypress, and experience working remotely across multiple time zones. They will be responsible for building new testing systems, improving existing ones, and creating integration tests. Formstack offers competitive benefits, including health plans, flexible PTO, and opportunities for professional growth.

Senior Software Developer - Envysion (Device)

Company: Motorola Solutions

Location: Remote

Posted Jan 27, 2025

Motorola Solutions is a global company focused on public safety and enterprise technologies, including critical communications, video security, and command center solutions. They are seeking a Software Engineer to join their growing organization. The role involves developing highly scalable cloud-based applications, designing integrations with security devices, enhancing product features, and ensuring high uptime and reliability. The ideal candidate should have 4+ years of software development experience, 3+ years with technologies like ONVIF or MQTT, 3+ years with Linux, 2+ years in a cloud-hosted environment, and 1+ year with IoT technologies. JavaScript development skills and knowledge of video or media technologies are a plus.

Managed Services Solutions Executive

Company: CDW

Location: Remote

Posted Jan 27, 2025

CDW, a leading technology solutions provider, is seeking a Managed Services Solutions Executive. The role involves developing and executing strategic sales plans, identifying new business opportunities, and fostering close collaboration with internal teams. The ideal candidate should have a Bachelor's degree in business, computer science, or a related technical field, and at least five years of experience selling managed services, cloud-based services, or outsourcing solutions. The position offers a fixed pay with variable compensation, uncapped commission, and a positive work environment with opportunities for professional growth.

Staff Accountant - Remote

Company: DAS Health

Location: Remote

Posted Jan 27, 2025

DAS Health, a leading provider of Health IT and management solutions, is seeking a full-time Staff Accountant. The role involves managing daily accounting tasks, reconciling data, and assisting in financial statement preparation. Requirements include a bachelor's degree in Accounting, 13 years of professional finance/accounting experience, and proficiency in Microsoft Excel. DAS Health offers competitive pay, flexible time off, continued education reimbursements, and company-paid health benefits.

Customer Success Manager DACH

Company: Kolsquare I B Corp

Location: Remote

Posted Jan 27, 2025

Kolsquare is a SaaS software solution designed for marketing professionals to manage KOL (Key Opinion Leader) marketing campaigns. The company offers advanced technologies like Big Data, AI, and Machine Learning to help businesses form genuine partnerships with over 15 million KOLs across various social media platforms. Kolsquare's mission is to empower everyone with the potential of KOL Marketing, aiming to positively impact the world. The Customer Success Manager role involves building long-term relationships, retaining customers, preventing churn, driving revenue growth, and collaborating with cross-functional teams. The ideal candidate should have proven experience in Customer Success Management, strong soft skills, and a passion for digital marketing and influencer marketing.

Senior Product Growth Analyst

Company: Roo

Location: Remote

Posted Jan 27, 2025

Roo is a B2B labor marketplace in animal healthcare that connects veterinary professionals with hospitals through innovative technology. The Growth team works alongside the Director of Growth to define company objectives and measure their impact. The team's responsibilities include prototyping new data-driven workflows, helping teams define and dashboard their North Star, running trusted experiments, and identifying trends for deep dive analysis. The role requires 5+ years of experience in an analytical strategy role, preferably product-focused, with strong SQL skills and knowledge of growth strategies in a high-growth startup environment. The company offers competitive compensation, comprehensive benefits, and a mission-driven work environment.

Senior Software Developer - Envysion (Device)

Company: Motorola Solutions

Location: Remote

Posted Jan 27, 2025

Motorola Solutions, a global company, is seeking a Software Engineer for its Envysion division. The role involves developing scalable cloud-based applications, integrating with security devices, enhancing product features, and ensuring high uptime and reliability. The ideal candidate should have 4+ years of software development experience, proficiency in Linux, and experience with cloud environments like AWS or Azure. JavaScript skills and knowledge of video technologies are a plus. The company offers competitive benefits and an inclusive culture.

Enterprise Risk Program Manager

Company: Lead Bank

Location: Remote

Posted Jan 27, 2025

Lead, a fintech company, is seeking a dynamic and creative risk-focused Program Manager. The role involves enhancing and conducting the bank's annual enterprise-wide risk assessment, creating standardized risk assessment methodology standards, building or enhancing the bank's risk documentation and control standards, developing risk reporting, and managing vendor risk and procurement programs. The ideal candidate should have a bachelor's degree, 8-10 years of risk management experience, and a deep understanding of enterprise risk management frameworks. Lead offers competitive compensation, benefits, and a dynamic work environment.

VP, Data

Company: Roo

Location: Remote

Posted Jan 27, 2025

Roo, a B2B labor marketplace in animal healthcare, is seeking a Vice President of Data to lead and scale their data team. The role involves defining and executing a data strategy, leading the growth team, overseeing data engineering and infrastructure, collaborating cross-functionally, developing advanced analytics, and establishing data governance. The ideal candidate will have 10+ years of data leadership, technical expertise, strategic vision, strong business acumen, leadership skills, and a passion for instilling a data-driven culture. Roo offers competitive compensation, comprehensive benefits, and a mission-driven environment.

Associate Big data engineer

Company: MetLife

Location: Remote

Posted Jan 27, 2025

MetLife is seeking a high-performing data and analytics professional to join its Global Advanced Analytics and Research Center (GARC) in Hyderabad, India. The role involves driving and supporting the development and deployment of actionable, high-impact data and analytics solutions across various enterprise functions and lines of business. The professional will work with cutting-edge technologies and frameworks to process data, create data pipelines, and collaborate with the data science team to operationalize end-to-end machine learning and AI solutions. Key responsibilities include contributing to the build-implementation of data ingestion and curation processes, supporting the ingestion of huge data volumes, and collaborating with cross-functional teams to build data enablement solutions.

Senior Full Stack Engineer

Company: Roo

Location: Remote

Posted Jan 27, 2025

Roo is a B2B labor marketplace in animal healthcare that connects veterinary professionals with hospitals through innovative technology. The company aims to revolutionize the industry by combining healthcare expertise with Silicon Valley talent. They are seeking a Senior Full Stack Software Engineer to develop new features using cutting-edge technologies. The role involves working remotely with occasional travel to San Francisco. Key responsibilities include collaborating with cross-functional teams, participating in architectural discussions, writing maintainable code, and staying updated on emerging technologies. The ideal candidate has a minimum of five years of hands-on experience in web application development, excellent problem-solving skills, strong communication abilities, and expertise in backend and frontend technologies.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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