Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Senior Product Designer (f/m/x) - remote

Company: refurbed

Location: Remote

Posted Jan 27, 2025

Refurbed, a European marketplace for refurbished products, is seeking a Senior Product Designer to join their Category Management & Discovery squad. The role involves designing user-friendly experiences, improving matching rates, and collaborating with various teams. Refurbed values a user-centered design process, continuous learning, and a healthy work-life balance. They offer professional development opportunities, remote work flexibility, and an inclusive company culture.

UX Designer I

Company: Lucid Software

Location: Remote

Posted Jan 27, 2025

Lucid Software, a leader in visual collaboration, is seeking a UX Designer with 1+ years of professional experience. The role involves designing workflows, interactions, and paradigms to help teams see and build the future. Responsibilities include designing experiences that improve product value, understanding customer problems, and communicating user intents. The ideal candidate should have a sound knowledge of core design methods, ability to design in various contexts, and experience in an AgileScrum environment. A bachelor's degree or equivalent experience in a related field is preferred. Lucid values diversity and inclusivity, and is an equal opportunity employer.

Sr. Software Engineer

Company: SamCart

Location: Remote

Posted Jan 27, 2025

SamCart is an eCommerce software platform designed for creators by creators, aiming to help them build profitable digital businesses. The company values software craftsmanship, empathy, and continuous learning. They are seeking a Senior Software Engineer with full-stack experience, expertise in multiple programming languages, and a commitment to software craftsmanship principles. SamCart offers a supportive work environment with unlimited PTO, health insurance, and a focus on career growth and development.

Head of Global Operations

Company: Tala

Location: Remote

Posted Jan 27, 2025

Tala, a fintech company, is expanding its product offerings and crypto services across multiple continents. The company, which has served millions of customers in Kenya, the Philippines, Mexico, and India, is seeking a Head of Global Operations to oversee collections and customer support functions. The role involves strategic leadership, functional ownership, execution oversight, and team management. The ideal candidate should have extensive experience in outbound contact centers, strong analytical skills, and a customer-centric mindset. Tala is committed to building a diverse and inclusive financial ecosystem.

Application Security Engineer II

Company: Spring Health

Location: Remote

Posted Jan 27, 2025

Spring Health is a leading mental healthcare provider, partnering with over 450 companies to deliver best-in-class outcomes for their employees. They offer a comprehensive suite of mental health services, including therapy, coaching, medication, and more. Their innovative platform has generated a net positive ROI for employers and has a current valuation of $33 billion. They are seeking an Application Security Engineer II to join their Security team, with a focus on vulnerability management, penetration testing, and secure application design. The role requires at least 2 years of experience in application security engineering, hands-on experience with various programming languages, understanding of cloud architecture, and knowledge of common application vulnerabilities.

Software Engineer (Golang/React)

Company: Applied Systems

Location: Remote

Posted Jan 27, 2025

Applied Systems Inc, a global leader in insurance technology, is seeking a Software Engineer with expertise in Golang and React. The role involves developing and maintaining robust web applications and microservices, collaborating with architects and Scrum team members, and delivering high-quality technical solutions. The ideal candidate should have experience in software development languages, a strong understanding of web development cycles, and proficiency in microservice architecture, cloud computing, and related technologies. Excellent communication skills and problem-solving abilities are also required. Benefits include health insurance, retirement savings plans, work-life balance, and opportunities for career growth.

Customer Success Manager

Company: Cendyn

Location: Remote

Posted Jan 27, 2025

The Customer Success Manager role involves managing customer relationships, implementing engagement strategies, monitoring performance indicators, resolving issues, and promoting customer education and satisfaction. The ideal candidate should have proven experience in Customer Success or Account Management, strong analytical skills, and proficiency in CRM tools like SalesForce. The position requires full-time work, Monday through Friday, and may involve travel based on customer and business needs.

Account Executive, SMB

Company: Emburse

Location: Remote

Posted Jan 27, 2025

Emburse is a company that aims to improve the lives of its users and businesses by automating corporate expense and invoice management. They offer tailored solutions for companies of all sizes, including startups, SMBs, and enterprises. The company is currently seeking an Account Executive for SMB to focus on attracting small business leads, prospect new opportunities, and meet quarterly sales goals. The ideal candidate should have strong prospecting skills, presentation skills, and a deep understanding of AP Expense and Business needs. Emburse is committed to providing equal employment opportunities and fostering a diverse and inclusive work environment.

SMB Sales Executive

Company: InterPayments

Location: Remote

Posted Jan 27, 2025

InterPayments is a San Francisco-based FinTech SaaS company that aims to reduce payment processing costs for merchants. They offer innovative data services to Fortune 1000 companies and empower merchants to negotiate lower fees. The company is looking for a B2B sales executive to focus on SMB and enterprise merchants in the US and Canada. The role involves educating, guiding, and closing new customers, with a focus on building trust and long-lasting relationships. The ideal candidate should have extensive enterprise B2B SaaS or managed service sales experience, a customer-centric approach, and the ability to manage multiple opportunities and execute flawlessly.

Commercial Account Executive US Remote

Company: Kong

Location: Remote

Posted Jan 27, 2025

Kong is seeking a Commercial Sales Executive with a successful background in sales and account management, ideally within open source or similar enterprise software environments. The role involves developing and executing sales strategies, owning the entire sales cycle, collaborating with internal teams, identifying customer pain points, building relationships with C-level executives, leading account planning efforts, and staying updated on industry trends. The ideal candidate should have 5+ years of experience in commercial sales, strong consultative selling skills, excellent communication and negotiation skills, a results-driven mindset, and experience with CRM platforms. The typical base pay range for this role in the US is $90k-$100k.

Strategic Finance Associate

Company: Shields Health Solutions

Location: Remote

Posted Jan 27, 2025

Shields Health Solutions is a leading specialty pharmacy integrator and accelerator, recognized as a Great Place to Work for four consecutive years and awarded US Fortune Best Workplaces in Health Care, Millennials, and Women. The company prides itself on its culture of inclusion and kindness, improving lives and elevating performance. The Strategic Finance team, reporting to the Senior Director of Strategic Finance, focuses on cross-functional finance strategy and business projects, building financial infrastructure for the rapidly growing company. The Strategic Finance Associate will work closely with the C-Suite and other leaders, handling investor communications, producing financial reports, and identifying growth opportunities.

Senior FinOps Engineer

Company: Upwork

Location: Remote

Posted Jan 27, 2025

Upwork, a global work marketplace, is seeking a Senior FinOps Engineer to optimize cloud spending and foster a cost-conscious culture. The role involves developing and implementing FinOps strategies, collaborating with cross-functional teams, creating reporting dashboards, and staying updated on cloud cost management trends. The ideal candidate should have 5+ years of experience in DevOps or cloud infrastructure roles, with at least 2+ years in FinOps, proficiency in Python, AWS, and GCP, and a passion for identifying cost-saving opportunities.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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