Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Inside Sales [Contract], Magnifi

Company: TIFIN

Location: Remote

Posted Jan 25, 2025

TIFIN, a fintech platform backed by industry leaders, is creating engaging wealth experiences through AI and investment intelligence. They are working to change the world of wealth with personalization, using design, behavioral thinking, and investment science. The company values personal growth, transparency, and teamwork. Magnifi, a free search tool and AI-powered personal investing assistant, is changing the way consumers shop for investments. The role is a remote contract position for an Inside Sales Representative, responsible for making outbound sales calls and emails to current customers to cross-sell and upsell products. The ideal candidate has successful product sales experience, understands customer needs, and has financial services or fintech experience. The compensation is commission-based, with a 20% commission on sales. TIFIN offers a competitive benefits package, including health insurance, retirement plan, flexible PTO, parental leave, and corporate social responsibility opportunities.

Senior Recruiter

Company: GiveCampus

Location: Remote

Posted Jan 25, 2025

GiveCampus, a leading fundraising platform for nonprofit educational institutions, is seeking a Senior Recruiter to join their mission-driven team. With a seed investment from Y Combinator in 2015, GiveCampus has achieved six consecutive years of profitability and positive cash flow, while more than quadrupling their revenue, customer base, and team. They have facilitated over $6 billion in charitable giving and are committed to advancing the quality, affordability, and accessibility of education. The Senior Recruiter will own and execute recruiting initiatives, from sourcing to hiring top talent across technical and non-technical roles. The ideal candidate will have 5+ years of recruiting experience, including 3+ years in technical roles, and a proven track record of achieving and exceeding recruitment goals in high-growth environments.

Senior Sales Enablement Manager

Company: Redox

Location: Remote

Posted Jan 25, 2025

Redox is a healthcare technology company that aims to revolutionize the industry by providing a full-service integration platform for secure and efficient exchange of healthcare data. The platform connects to over 7300 provider organizations and 240+ healthcare products, serving tens of millions of patient records daily. The company is seeking a Senior Sales Enablement Manager to develop and implement strategies to empower the sales team, improve prospect experience, and drive revenue growth. The ideal candidate should have 5+ years of experience in sales enablement, client management, or related roles within the healthcare or health tech sector, preferably in a startup environment. They should possess sales process expertise, training and development skills, content creation abilities, and project management skills. Familiarity with Salesforce, Gsuite, Hubspot, ZoomInfo, and Clay Doc is required. Redox is committed to diversity and equal employment opportunities.

Staff Data Scientist

Company: Honor

Location: Remote

Posted Jan 25, 2025

Honor, a Series E funded Unicorn valued at over $1B, is a global company revolutionizing home care for aging adults. Founded in 2014, Honor leads the world's largest home care network with the most advanced care platform. They are looking for data scientists to join their team, developing statistical and machine learning models to improve operations and service. The role involves leveraging data to solve meaningful problems, collaborating with diverse teams, and leading the design, implementation, and evaluation of descriptive and predictive models. Honor offers a competitive total rewards program, including equity, 401K, medical, dental, and vision coverage, and a generous time off program.

Senior Technical Support Engineer (Remote)

Company: Kong

Location: Remote

Posted Jan 25, 2025

The job posting is for a Technical Support Engineering role at a fast-paced startup. The role involves working with top developers worldwide to implement Kong products and technologies, leading complex technical investigations, and creating knowledge articles. The ideal candidate is a voracious learner with coding skills, experience in container deployment, and a minimum of 5 years in a customer-facing technical role. Kong is a leading cloud-native API platform with a mission to enable companies to become API-first and securely accelerate AI adoption.

GTM Solutions Engineer

Company: Finite State

Location: Remote

Posted Jan 25, 2025

Finite State, a fast-growing Series B company, is seeking a GTM Solutions Engineer with cybersecurity expertise, particularly in product security and software supply chain security. The role involves supporting both pre-sales and post-sales technical engagements, executing Proof of Value programs, and serving as the voice of the customer for product management and engineering teams. The ideal candidate should have 5+ years of experience in a Sales Engineer or Solution Consultant role, strong technical skills, a customer-focused mindset, excellent communication skills, and the ability to drive technical excellence and process improvements within the GTM organization.

Senior Product Marketing Manager

Company: Chainguard

Location: Remote

Posted Jan 25, 2025

Chainguard, a company specializing in secure open source software, is seeking a Senior Product Marketing Manager. The role involves leading product launches, developing product positioning, pricing strategies, and creating enablement content for sales teams. The ideal candidate should have experience in B2B technology, product marketing, and understanding of open source software, enterprise security, and technical products. Chainguard offers benefits such as equity, unlimited PTO, remote work, and comprehensive health insurance.

Business Systems Architect

Company: Motorola Solutions

Location: Remote

Posted Jan 25, 2025

Motorola Solutions, a company focused on helping people be their best in moments that matter, is seeking a Software Engineer for its Envysion division. Envysion provides enterprise video security and AI solutions for the restaurant and retail industries, aiming to improve profitability through actionable insights. The Software Engineer will work in a small agile team, developing systems, tools, processes, and databases to support the internal Quote to Cash process. The role involves providing solutions and architectural direction, designing and developing databases, and maintaining the Operational Data Warehouse. The ideal candidate should have a BS in Computer Science, 6+ years of experience in commercial software development, proficiency in JavaScript, NodeJS, PHP, and Salesforce, and experience in cloud-hosted environments like AWS or Azure.

IT Support Specialist

Company: HiBob

Location: Remote

Posted Jan 25, 2025

The job description is for an IT Helpdesk System Admin position in a SaaS organization. The role requires 23 years of experience, hands-on experience with computer hardware and software installations, administration, and troubleshooting. Familiarity with macOS, Windows 10/11, and MDM solutions is necessary. Experience with SaaS platforms like Okta, Google Workspace, Zoom, and Office 365 is advantageous. The candidate must be comfortable working autonomously and have a service-oriented mindset. Benefits include competitive compensation, benefits, pre-IPO equity, stock options, medical, dental, and vision coverage, 401k with a 3% company match, work from home allowance, temporary remote work, Headspace subscription, wellness benefits, social impact days, Bob balance days, employee referral program, and a dog-friendly office.

Senior Manager, Sales Development

Company: Redox

Location: Remote

Posted Jan 25, 2025

Redox is a healthcare technology company that aims to revolutionize the industry by providing a full-service integration platform for secure and efficient exchange of healthcare data. With over 7300 provider organizations and 240 healthcare products connected, Redox processes tens of millions of patient records daily. The company is seeking a Senior Manager of SDRs to lead and scale the SDR team, driving pipeline growth and supporting the company's sales efforts. The ideal candidate should have 7+ years of sales development experience, leadership skills, and proficiency in CRM tools like Salesforce, Hubspot, and Outreach.

Software & Services Engineering Lead Sub-Export Compliance Officer

Company: General Motors

Location: Remote

Posted Jan 25, 2025

The Lead Sub Export Compliance Officer ECO for Software and Services Engineering SampSE is responsible for developing, executing, and upholding processes, procedures, and controls in compliance with export laws and regulations. This role involves close cooperation with the GMs Office of Export Compliance, Export Compliance Officer, and the SubECO Team. The position demands high levels of initiative, accuracy, attention to detail, analytical skills, risk assessment, and a strong sense of urgency. The role is based remotely but requires reporting to a local location three times a week if within a 50-mile radius of specified cities. The compensation for this role is between $117,800 and $184,300, with a bonus potential based on company performance, job level, and individual performance. GM offers a variety of health and wellbeing benefit programs.

Staff Cloud Database Engineer

Company: Varo Bank

Location: Remote

Posted Jan 25, 2025

Varo is seeking a Staff Cloud Database Engineer with extensive experience in Postgres, AWS, and Linux environments. The role involves working with stakeholders, providing architecture consultation, resolving database issues, improving operational support, and providing regular database training. The ideal candidate should have expertise in database administration activities, query tuning, and handling database maintenance with minimal downtime.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages